Nick D'Agostino Email & Phone Number

www.nickdag.com

Mclean, Va, Us

Scrum Master in the Underwriting & Portfolio Management org, developing new, in-house software to change and improve the way Capital One does Commercial Banking. - SM for 2-3 teams, including Product, Design, Test and Developer roles- People Management- Implemented several tools & process improvements across the org- Designed & led activities with ~120 people during quarterly planning events- Enabled & improved the engagement with key partners in the Policy and SOX teams- Coached and mentored other SMs throughout the org

- Agile Coaching, Project Management and ScrumMaster roles on a Contract & Consulting basis - Available both on-site and remote.

Chicago, Il, Us

Project managed a co-located agile team of 10 at client site. Managed software delivery, schedule, scope, team development & feedback, stakeholders, risks, and communications.• Developed mobile device web feature for Fortune 500 airline• Led a project from Inception to Go Live to Hand-off within a hard deadline• Resulted in a significant increase in revenue forecasts, meeting client goals• Controlled scope with a variety of stakeholders and product owners• Completed code development early and presented appreciative product owners with additional & unexpected functionality• Coordinated development & testing with external FinTech partner• Managed and coached team members, including administrative, professional development, and staffing activities• Fostered and empowered a team of diverse people

Chicago, Il, Us

Team lead for a software consultancy development center. Led different teams to work for a nearshore client while working toward the growth of the office. Worked in all aspects of team management, including: team-building, professional development, agile software velocity & quality, managing administrative work and handling & preparing team for client needs.• Developed in-house supply-chain and planning software for a global retailer• Applied agile techniques to develop software for a nearshore client• Led squads of 4-12 people, managing team members• Worked with client and contractors closely to develop product in partnership• Supplied performance & compensation feedback, guidance & reviews• Recommended and implemented staffing decisions• Coached the professional development of the team• Was the client's nearshore point of contact

Round Rock, Texas, Us

Managed multiple projects, including a $3M program to transition an industry-leading and key client leasing database to a new platform.• Performed a key and decision-making role in project planning, scheduling& negotiations with clients for project progress, scope & delivery• Analyzed business infrastructures, collaborated with a technical teamto determine procurement of hardware and follow IT processes• Managed complex product launch, payments, and coordination of up to 30interlocks (internal & external) with other systems• Oversaw a team with 15 core members and an additional 35+ participants

Round Rock, Texas, Us

Involved in the full cycle of strategic development of manually testing functionalities for waterfall-style projects and other activities such as software deployment, software upgrades, and customer integration. Defined and enforced adherence to quality assurance systems, procedures, projects, and test methodologies.• Demonstrated strengths in testing innovative business solutions, corporate engineering, and coordination of diverse technical teams based out of India, US, Brazil, Malaysia, and Ireland• Engaged in resolving bugs and defects encountered during testing• Coordinated all aspects of delivery of software to production, andmanaged the planning and execution of product testing efforts• Accomplished extensive testing for a complex stabilization project forintegrating InfoLease with US tax regulations

Held a variety of roles over 7 years for large satellite and air traffic control projects. Roles included: developer, analyst, customer representative, and on-site mission control support.• Implemented high-fidelity prototype and simulation (C++) which guidedinternal development and customer decision- making• Managed preparation of technical analysis for the project, along with presentations of the analyses and conclusions for the factory, partners, and customers• Worked to gain a high-level view of the entire system, encompassing technical design, orbital dynamics, sub-systems, and external interfaces in order to conceptualize new innovative solutions• Responsible as a Liaison & Technical POC between Factory and Customer Analysis Team at the customer site • Engaged in staff development and continually updated teams on project progress, incidents, and change requests• Provided ground analysis of test events, coordinated process improvements & events, and accomplished complex test phase of software and hardware• Functioned as a focal point of technical information, and liaised with teams for system stability, providing Level 1 support to critical systems, and client interactions• Utilized and leveraged analysis and software development experience, to accelerate the integration of new back office systems and improve the code and processes for existing systems• Proactively and efficiently managed critical incidents with streamlined resolutions

Evansville, In, Us

Phd Student, Organizational Development

Graduate Certificate, Comprehensive Evidence Based Coaching

Portuguese For Foreigners

Spanish Language And Mexican Culture

General & British Studies

Bachelor Of Science (B.S.), Computer Science

Bachelor Of Arts (B.A.), International Studies

High School