Technical Support Specialist At Grady Health System
Current
Apr 2008 - Present
AeroLeads people directory · profile
Nick Dejacimo Email & Phone Number
Technical Support Specialist at Grady Health System
at
Grady Health System
1 work email found
@imperium.net
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Specialist at Grady Health System
Location
Austell, Georgia, United States
Company size
Who is Nick Dejacimo? Overview
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Quick answer
Nick Dejacimo is listed as Technical Support Specialist at Grady Health System at Grady Health System, a company with 1361 employees, based in Austell, Georgia, United States. AeroLeads shows a work email signal at imperium.net and a matched LinkedIn profile for Nick Dejacimo.
Nick Dejacimo previously worked as Help Desk Support Representative at Grady Health System and Technical Support Analyst at Dpr Construction. Nick Dejacimo holds Bachelors Of Science In Information Technology, Information Technology from Franklin University.
Company email context
Email format at Grady Health System
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*@imperium.net
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AeroLeads found 1 current-domain work email signal for Nick Dejacimo. Compare company email patterns before reaching out.
Profile bio
About Nick Dejacimo
Provide technical support for Epic, MS Windows, network, and hardware,Work with Epic departments to provide assistance to end users.Check daily system operations and report any errors to manager.Manage daily system procedures that are not automated. Responsible for creating, updating, and completing Diagwin ticket issues.Work on ancillary IT projects as managed by IS Manager or Director of Network Services.Senior Technical Support Specialist with over 10 years’ experience assisting internal/external customers with desktop support via telephone, remote desktop, face-to-face, email, and Instant Messaging. Practiced in the skills required to articulate technical language at a level clients comprehend.Specialties: Construction based applications, Active Directory, Office 2007-2010, Office 365, iPad, iPhone, Droid, Citrix applications, FTP setup, Remote Desktop support, Adobe, Mac-Mini,HelpStar and Sales Logiix. Experience with IT service management software Diagwin.Experience with virus removal, training, and VPN Client setup.
Listed skills include Troubleshooting, Active Directory, Software Installation, Technical Support, and 23 others.
Current workplace
Nick Dejacimo's current company
Company context helps verify the profile and gives searchers a useful next step.
Grady Health System
8 roles · 15 years
Nick Dejacimo work experience
A career timeline built from the work history available for this profile.
Help Desk Support Representative
- Providing technical and application support at one of the largest public hospitals in the U.S. which also serves as the premier level 1 trauma center within a 100 mile radius of Atlanta, Georgia.
- Provide technical support for Epic, MS Windows, network, and hardware
- Work with Epic departments to provide assistance to end users.
- Check daily system operations and report any errors to manager.
- Manage daily system procedures that are not automated.
- Responsible for creating, updating, and completing Diagwin ticket issues.
Apr 2012 - Apr 2020
Technical Support Analyst
- Analyze, prioritize, troubleshoot, and resolve technical issues in a timely fashion, based upon priority as determined by impact and urgency.
- Interact in person, via telephone, email, IM, and remote web interface to assist over 1000 internal users and external users.
- Participate in IT root cause analysis process.
- Ensured quality customer service by maintaining ownership of all escalated issues, set the proper expectations with customers by providing status updates.
- Participated in workstation domain migration including over 200 in San Diego.
- Construction based applications, Active Directory, Office 2007-2010, iPad, iPhone, Droid, Citrix applications, FTP setup, Adobe, Mac-Mini, and HelpStar ticketing system.
2011 - 2012
~1 yr
Senior Technical Sales Support Specialist
Duties Include Provide technical support for D&B databases. Document all issues within sales forceRespond to external customer and inside issues related to online databases. Activate database subscriptions and notify online customers Provide technical training and support on database products Created and maintain an online help manual Worked as a Sub Team.
Apr 2004 - Jul 2010
Account Representative
Minolta Business Solutions
Duties Included Prospect and cultivate salesPrepare proposalsNegotiate sales with potential customers Product demonstration
Jul 2003 - Apr 2004
Systems Operator
Avalon Food Service Inc
Duties Included * Network set-up and technical support - server administration, user account and e-mail account administration; LAN/WAN support; virus protection and security* Desktop/notebook - hardware, printers, application installation, support and applying patches, upgrades and updates* Maintenance, back up, and technical support for internal and.
May 2001 - May 2002
Self Employed - Network Analyst
Nd Networking
Duties IncludedDesigned and implemented a Windows 98 and 2000 server/client networkWiring, computer upgrade, setting up automated backup and training clientsDeveloped and maintained several web-sites
May 2000 - Feb 2002
Manager
Brown Derby
Duties included but were not limited to:purchasing, inventory control, staffing, daily management, promoting special events, advertising, and cost control
Jan 1988 - Jan 1995
Team & coworkers
Colleagues at Grady Health System
Other employees you can reach at gradyhealth.org. View company contacts for 1361 employees →
BG
Bereket Gebremedhin
Colleague at Grady Health System
Atlanta, Georgia, United States, United States
View →
BS
Benjamin Sexton, Bsn, Rn, Va-Bc
Colleague at Grady Health System
Acworth, Georgia, United States, United States
View →
MS
Mccrae Sanders
Colleague at Grady Health System
Decatur, Georgia, United States, United States
View →
MA
Melissa Ashmore
Colleague at Grady Health System
Marietta, Georgia, United States, United States
View →
JW
Johnathan Wilson
Colleague at Grady Health System
Atlanta, Georgia, United States, United States
View →
MB
Matt Burnham
Colleague at Grady Health System
Santa Monica, California, United States, United States
View →
SS
Simone Smith
Colleague at Grady Health System
Fairburn, Georgia, United States, United States
View →
BG
Baba Gege
Colleague at Grady Health System
Atlanta, Georgia, United States, United States
View →
EW
Eric Wright
Colleague at Grady Health System
Mcdonough, Georgia, United States, United States
View →
EH
Eneesha Henderson
Colleague at Grady Health System
Lithonia, Georgia, United States, United States
View →
Bereket Gebremedhin
Colleague at Grady Health System
Atlanta, Georgia, United States, United States
View →
BS
Benjamin Sexton, Bsn, Rn, Va-Bc
Colleague at Grady Health System
Acworth, Georgia, United States, United States
View →
MS
Mccrae Sanders
Colleague at Grady Health System
Decatur, Georgia, United States, United States
View →
MA
Melissa Ashmore
Colleague at Grady Health System
Marietta, Georgia, United States, United States
View →
JW
Johnathan Wilson
Colleague at Grady Health System
Atlanta, Georgia, United States, United States
View →
MB
Matt Burnham
Colleague at Grady Health System
Santa Monica, California, United States, United States
View →
SS
Simone Smith
Colleague at Grady Health System
Fairburn, Georgia, United States, United States
View →
BG
Baba Gege
Colleague at Grady Health System
Atlanta, Georgia, United States, United States
View →
EW
Eric Wright
Colleague at Grady Health System
Mcdonough, Georgia, United States, United States
View →
EH
Eneesha Henderson
Colleague at Grady Health System
Lithonia, Georgia, United States, United States
View →
2 education records
Nick Dejacimo education
Bachelors Of Science In Information Technology, Information Technology
Associate Degree, Telecommunications Computer Network Engineering Technology
Stark State College
FAQ
Frequently asked questions about Nick Dejacimo
Quick answers generated from the profile data available on this page.
What company does Nick Dejacimo work for?
Nick Dejacimo works for Grady Health System.
What is Nick Dejacimo's role at Grady Health System?
Nick Dejacimo is listed as Technical Support Specialist at Grady Health System at Grady Health System.
What is Nick Dejacimo's email address?
AeroLeads has found 1 work email signal at @imperium.net for Nick Dejacimo at Grady Health System.
Where is Nick Dejacimo based?
Nick Dejacimo is based in Austell, Georgia, United States while working with Grady Health System.
What companies has Nick Dejacimo worked for?
Nick Dejacimo has worked for Grady Health System, Dpr Construction, Dun & Bradstreet, Minolta Business Solutions, and Avalon Food Service Inc.
Who are Nick Dejacimo's colleagues at Grady Health System?
Nick Dejacimo's colleagues at Grady Health System include Bereket Gebremedhin, Benjamin Sexton, Bsn, Rn, Va-Bc, Mccrae Sanders, Melissa Ashmore, and Johnathan Wilson.
How can I contact Nick Dejacimo?
You can use AeroLeads to view verified contact signals for Nick Dejacimo at Grady Health System, including work email, phone, and LinkedIn data when available.
What schools did Nick Dejacimo attend?
Nick Dejacimo holds Bachelors Of Science In Information Technology, Information Technology from Franklin University.
What skills is Nick Dejacimo known for?
Nick Dejacimo is listed with skills including Troubleshooting, Active Directory, Software Installation, Technical Support, Vpn, Hardware, Operating Systems, and Networking.
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