Software Support Engineer
Current
Jul 2022 - Present
AeroLeads people directory · profile
Nick Denney Email & Phone Number
Technical Support Engineer at Accela
at
Accela
1 work email found
@accela.com
2 phones found area 801
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Engineer at Accela
Location
Riverton, Utah, United States
Company size
Who is Nick Denney? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Nick Denney is listed as Technical Support Engineer at Accela at Accela, a company with 536 employees, based in Riverton, Utah, United States. AeroLeads shows a work email signal at accela.com, phone signal with area code 801, and a matched LinkedIn profile for Nick Denney.
Nick Denney previously worked as Software Support Engineer at Accela and Technical Support Engineer at Accela. Nick Denney holds Masters, Information Systems Management from Brigham Young University.
Company email context
Email format at Accela
This section adds company-level context without repeating Nick Denney's masked contact details.
{first_initial}{last}@accela.com
89% confidence
AeroLeads found 1 current-domain work email signal for Nick Denney. Compare company email patterns before reaching out.
Profile bio
About Nick Denney
Information Systems professional. • Troubleshoot customer configuration issues• Advise customers how to better utilize software• Maintain high customer satisfaction ratings while delivering solutions for customers• Support customers in both SaaS and On-Premise environments• Mentor team members to better the team as a whole• Balance workload to give priority to escalated/high impact issues• Interface with backline engineering team for possible software defects/data issues• Collaborative creation and review of internal process documentation• Developing systems specifications based upon customer needs and technology• Identification and reporting of software defects• Testing development solutions on customer systems/beta testing• Documentation of solutions for knowledge base and training• Subject matter expert/training of fellow employees• Strong ability to work with relevant stakeholders across departments• Excellent written and oral communications skills
Listed skills include Troubleshooting, Windows, Documentation, Computer Hardware, and 13 others.
Current workplace
Nick Denney's current company
Company context helps verify the profile and gives searchers a useful next step.
Accela
12 roles
Nick Denney work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Troubleshoot customer configuration issuesAdvise customers how to better utilize softwareMaintain high customer satisfaction ratings while delivering solutions for customersSupport customers in both SaaS and On-Premise environmentsMentor team members to better the team as a wholeBalance workload to give priority to escalated/high impact issuesInterface.
Aug 2019 - Jul 2022
Systems And Software Quality Engineer Iii
L3 Technologies - Communication Systems-West
- Process compliance, ensure software development follows internal and industry best practices, AS9100 and AS9115, review and edit of process documents and customer deliverables, document creation and collaboration.
Sep 2015 - Jun 2019
Support Analyst Iii
- Analyze, diagnose, and debug issues related to company software applications, confer with and advise customers on the use of applications and explain product capabilities, create test scenarios, verify code fixes.
- Six years of experience with communications that include telecommunications, networking, and peer to peer interfaces using industry standard protocols
- Experience with design and development of systems and computer solutions including embedded systems
- Consulting with customers to define system needs
- Developing systems specifications based upon need and technology
- Upgrade and maintain customer systems
Jul 2014 - Sep 2015
Aug 2012 - Jul 2014
Jul 2011 - Aug 2012
Jul 2010 - Jul 2011
Oct 2009 - Jul 2010
Technical Support Representative
- Technical support and troubleshooting, hardware and software installation and maintenance, workstation replacement, server maintenance, network installation and administration, scripting, streaming media.
- Daily troubleshooting of hardware and software problems for over 200 full-time and student users – reducing downtime
- Redesigned support personnel task division process and solution documentation procedures for efficiency and clarity
- Administration and monitoring of audio and video streaming servers
- OS administration and maintenance in virtual environments
Nov 2005 - Mar 2009
Production Technican
Ridge Runner Of Idaho
Electrical - Wiring Harness Fabrication,Sheet Metal - Cargo Deck Fabrication,Assemblyhttp://www.ridgerunner.biz
Apr 2005 - Aug 2005
Production Technican
Ridge Runner Of Idaho
Electrical - Wiring Harness Fabrication,Sheet Metal - Cargo Deck Fabrication,Assemblyhttp://www.ridgerunner.biz
Apr 2004 - Aug 2004
Voluntary Representative/Missionary - Stockholm, Sweden
Improved understanding of LDS (Mormon) faith, distributed church information and literature, Taught over 600 students in junior high, high school, and community college conversational English classes, Swedish language proficiency
Aug 2001 - Jul 2003
Team & coworkers
Colleagues at Accela
Other employees you can reach at accela.com. View company contacts for 536 employees →
PK
Pradeepa Kudikilla
Colleague at Accela
Herndon, Virginia, United States, United States
View →
MH
Matt Hopkins
Colleague at Accela
San Francisco Bay Area, United States
View →
TM
Toby Morus
Colleague at Accela
Hood River, Oregon, United States, United States
View →
HS
Heba Shaltout
Colleague at Accela
Dubai, United Arab Emirates, United Arab Emirates
View →
DR
David Ribb
Colleague at Accela
Dallas-Fort Worth Metroplex, United States, United States
View →
CZ
Christopher Ziegler
Colleague at Accela
Greater Seattle Area, United States, United States
View →
MB
Mal Baker
Colleague at Accela
Greater Melbourne Area, Australia
View →
JW
Jing W.
Colleague at Accela
San Francisco Bay Area, United States, United States
View →
ZF
Zamen Farhan
Colleague at Accela
Midvale, Utah, United States, United States
View →
JP
Joe Palladino
Colleague at Accela
Ronkonkoma, New York, United States, United States
View →
Pradeepa Kudikilla
Colleague at Accela
Herndon, Virginia, United States, United States
View →
MH
Matt Hopkins
Colleague at Accela
San Francisco Bay Area, United States
View →
TM
Toby Morus
Colleague at Accela
Hood River, Oregon, United States, United States
View →
HS
Heba Shaltout
Colleague at Accela
Dubai, United Arab Emirates, United Arab Emirates
View →
DR
David Ribb
Colleague at Accela
Dallas-Fort Worth Metroplex, United States, United States
View →
CZ
Christopher Ziegler
Colleague at Accela
Greater Seattle Area, United States, United States
View →
MB
Mal Baker
Colleague at Accela
Greater Melbourne Area, Australia
View →
JW
Jing W.
Colleague at Accela
San Francisco Bay Area, United States, United States
View →
ZF
Zamen Farhan
Colleague at Accela
Midvale, Utah, United States, United States
View →
JP
Joe Palladino
Colleague at Accela
Ronkonkoma, New York, United States, United States
View →
2 education records
Nick Denney education
Masters, Information Systems Management
Brigham Young University
Bachelors, Information Systems
Brigham Young University
FAQ
Frequently asked questions about Nick Denney
Quick answers generated from the profile data available on this page.
What company does Nick Denney work for?
Nick Denney works for Accela.
What is Nick Denney's role at Accela?
Nick Denney is listed as Technical Support Engineer at Accela at Accela.
What is Nick Denney's email address?
AeroLeads has found 1 work email signal at @accela.com for Nick Denney at Accela.
What is Nick Denney's phone number?
AeroLeads has found 2 phone signal(s) with area code 801 for Nick Denney at Accela.
Where is Nick Denney based?
Nick Denney is based in Riverton, Utah, United States while working with Accela.
What companies has Nick Denney worked for?
Nick Denney has worked for Accela, L3 Technologies - Communication Systems-West, Sirsidynix, Byu Broadcasting, and Ridge Runner Of Idaho.
Who are Nick Denney's colleagues at Accela?
Nick Denney's colleagues at Accela include Pradeepa Kudikilla, Matt Hopkins, Toby Morus, Heba Shaltout, and David Ribb.
How can I contact Nick Denney?
You can use AeroLeads to view verified contact signals for Nick Denney at Accela, including work email, phone, and LinkedIn data when available.
What schools did Nick Denney attend?
Nick Denney holds Masters, Information Systems Management from Brigham Young University.
What skills is Nick Denney known for?
Nick Denney is listed with skills including Troubleshooting, Windows, Documentation, Computer Hardware, Problem Solving, Solaris, Linux, and Shell Scripting.
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