Over the course of a substantial career leveraging my technical expertise whereby ensuring excellent customer satisfaction and commercial performance. I have experience and a strong understanding within pre-sales, solution design, consulting services as well as driving commercial revenue growth. Working with Business Partners and System Integrators to provide consulting services and software acquisition.I understand that the best solution for the customer may involve partnership, and therefore I build trusted relationships and networks to ensure that the goals of the customer, partner and the organisational goals are all met. I am very familiar in overseeing the development of custom solutions for customers and managing all issue escalations for solutions across a global environment, I have driven major change programs, extending from building out service mixes to recruiting and developing high-performing teams. Currently working at Language Loop as an Interpreter across the public sector helping others across varied language challenges.
Listed skills include Data Center, Itil, It Service Management, Service Delivery, and 45 others.