Nick Drafke Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Manage technical implementations and content migration, meet with clients, create technical solutions and designs.- Create build specs for, and manage outsourced technical contract work. - Create design templates and manage SCSS stylesheets for enterprise clients.- Build, manage, and update Ruby scripts to convert XML into formatted HTML within importable CSV files for automated content ingestion into LMS platform.- Maintain working knowledge of MathML and provide training to coworkers and contractors who create it within the platform.- Collaborate with content managers and other departments to efficiently build online education courses.- Consult and educate clients on best practices for building attractive and well-maintained courses.- Provide training to clients to enable them to efficiently create and manage their own content in LMS. platform.

Chicago, Illinois, United States

Chicago, Illinois, United States

Greater Chicago Area

- Liaison between residents of 164 unit residential building and management/maintenance. - First point of contact for prospective renters, agents, visitors, and general inquiries.- Displayed expert knowledge of building protocols, floor plans, amenities, and neighborhood to properly market units available for lease.- Diagnosed and solved problems related to tenant concerns, recurring tenant conflicts, scheduling, especially in high priority situations, and helped establish safety protocols during during Covid-19 Pandemic.- Updated Wordpress website to advertise available units.- Shot and edited virtual walkthrough videos via Final Cut Pro for YouTube channel.- Regularly organized and updated contact information for residents and employees.- Monitored online payments for rents and fees, organize and input rents collections.- Customer service contact to residents regarding maintenance requests, elevator reservations, general building or lease questions, and other miscellaneous tenant questions, problems, and concerns.- Maintained working knowledge of daily building schedule including coordinating move in/move outs, deliveries, appointments, and inspections.- Toured building with prospective tenants, agents, and clients, utilizing my personality and experience to promote building and lease and pre-lease available units.- Tracked and evaluated client traffic.- Closed leasing deals, processed rental applications, verified income and landlord references. Prepared leases and went over them with new residents.

Greater Chicago Area

- Communicated daily with clients and customers, tenants, landlords, property management companies and owners. - Memorized hundreds of apartment listings in Chicago to direct agents to appropriate properties for customers. - Processed applications and credit checks for clients, as well as provided additional verifications to get applicants approved. Supervised agents, including assigning leads, scheduling, training, assisting, and motivating commission-based employees. - Closed leasing deals, including the collecting and receipting of customer payments and documentation of all transactions. - Supervised other small business departments including administrative, marketing, processing, updating, and listing, as well as interviewed and hired new leasing agents.

Greater Chicago Area

- Consulted and represented clients to help them locate apartments in the most desirable neighborhoods in Chicago. - Scheduled property viewings with hundreds of private owners, property managers, management companies, and agents.- Drove clients to available apartments and toured with them. - Kept clients informed about fees, lease details, utilities, and policies of many different buildings.

Computer Software Engineering

Bachelor Of Arts (Ba) Cum Laude, Communication And Media Studies

Education record