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By communicating effectively with over 20+ active clients and a 6 person design and development team I am able to execute and meet deadlines for a wide variety of customer multichannel personalized marketing projects, platform updates and maintenance, and regular customer support ticket resolutions. I diligently apply my skills as an effective communicator and web designer/developer to establish timelines and exceed expectations in the quality and value of the projects I managed.

My primary responsibilities are to seamlessly work with account stakeholders and a 30+ person Development Team to ensure that projects are efficiently and effectively scoped and executed on schedule and to exceed the expectations of all involved.Some of the day to day responsibilities I oversee and manage: - All client requests and follow ups - Html Email design and creation- Q/A and design and of landing pages, websites, and assets- Implementation of responsive web development for both email and desktop websites- Captured and reviewed custom reporting analytics and provided input on A/B testing and improvements - Customer support as it pertained to Easypurl's platform functionality- Bug handling and reporting- Utilization of custom CRM, XML, and ADF integration with Easypurl and various client side CRM's

Applied a variety of methods to help complete and update complex HTML, CSS, and Javascript based web sites for a variety of clients including HP and the City Museum of NY. I worked on a small team of developers and leveraged tools and technology such as HTML5, CSS, CSS3, Wordpress, jQuery, JIRA, Evernote, SourceTree, GIT, MAMP, Excel, Sublime, and multiple FTP clients.

Through the extensive use of Interwoven’s TeamSite CMS I contributed to the conversion, testing, posting and maintenance of Kaiser Permanente’s Clinical Library. I led the group on providing front line technical customer support to any user who experienced issues with the website or had any questions. I converted, maintained, edited, archived, and updated thousands of documents from various source files to valid/current responsive HTML5. I also created dozens of on the fly web sites that were used as redirects, splash pages, portals of data/info and news pages as well.

Facilitated and redesigned the entire student bodies existing profile database using HTML and CSS along with specially designed WYSIWYG editors in order to migrate the profiles to a more user friendly blackboard management system. As a team we utilized our skills in web development to meet a deadline ahead of schedule and to provide the students with their updated portfolio pages.

On contract for various HTML, CSS, CMS, and migration projects for Ashford University via Aquent Staffing Agency.