Nick Walker

Nick Walker Email and Phone Number

COO | Business Transformation & Scaling Expert | Helping Tech-Driven SMEs Achieve Sustainable Growth
Nick Walker's Location
London, England, United Kingdom, United Kingdom
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About Nick Walker

Nick, what is it that you do? 🤔I specialize in helping small to medium-sized businesses achieve operational excellence and sustainable growth. With over 12 years of experience leading technology, product, HR, and delivery teams across industries like media, iGaming, and telecoms, I thrive on transforming organizations to meet their strategic objectives.A hands-on, strategic leader ⚙️As a COO and transformation leader, I excel in turning strategy into action with a hands-on approach. I love to get stuck in. My expertise lies in organizational design, product delivery frameworks, and culture building. I combine these with tools and processes to make things happen. By simplifying the complex, I drive growth across teams, departments, and companies.Camaraderie, Honour, and Tenacity 🎁These values guide me in everything I do. Living by them helps me build organizations that grow into successful businesses with strong cultures and customer-focused results.Coaching, consulting, speaking 📢A passionate advocate of Agile methodologies, I’ve spoken at conferences and led workshops, empowering teams to adopt modern frameworks and succeed in their transformations.Whether consulting or joining as a permanent member, I help businesses scale operations, establish new ways of working, and create robust roadmaps for long-term success.Why not get in touch to see how I can help your team?

Nick Walker's Current Company Details

COO | Business Transformation & Scaling Expert | Helping Tech-Driven SMEs Achieve Sustainable Growth
Nick Walker Work Experience Details
  • Blexr
    Chief Operating Officer
    Blexr Mar 2022 - Jun 2024
    Sliema, Malta Majjistral, Mt
    Blexr is a founder-led, scaling leader in the highly competitive iGaming affiliate marketing space. Since its establishment in 2015, Blexr has undergone significant growth and adaptation to the evolving industry.I joined in March 2022 as COO, forming part of the newly established executive team. My mission was to drive business transformation, focusing on operational design, ways of working, and ensuring alignment with long-term strategy.𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐬 𝐚𝐧𝐝 𝐖𝐚𝐲𝐬 𝐨𝐟 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 🏗️- Led cross-functional teams (Technology, Product, UXD, Delivery, People & Talent) of 50+ across Europe.- Rebuilt the organizational structure, shifting from project-based to product-led, and implemented strategic roadmaps through OKRs, driving alignment company-wide.- Established clear reporting and metrics, enabling multiple strategic shifts and decisions to be made to quickly react to market shifts.𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲, 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐧𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 🛫- Led strategic alignment on multi-million M&A projects, culminating in the first new Blexr product launch in over five years.- Implemented tools like Notion and Miro, improving collaboration and saving €400,000 annually through tool consolidation.- Championed the adoption of emerging technologies, moving from an on-prem, PHP stack to a cloud first, AWS/React technology stack across 80% of our estate.𝐏𝐞𝐨𝐩𝐥𝐞 𝐚𝐧𝐝 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 🎈- Developed a remote-first culture, introducing a global benefits package and creating new company values and behaviors that were embedded in our day to day.- Expanded and diversified the talent pool, establishing hubs in Spain, Portugal, and the UK, achieving a 50/50 gender ratio and reducing time to hire by 50%.- Fostered a culture of accountability and transparency, implementing an ENPS survey, with consistent 80%+ engagement scores,
  • Itech Media
    Head Of Agile Delivery
    Itech Media Jan 2020 - Mar 2022
    London, London, Gb
    iTech is a hyper-scaling tech business.My role is to drive scale and growth the organisation, going from 130 to now over 400 to deliver and create the incredible media products. My focus is to help shape 'How we work', building the structures and frameworks that enable us to do our best work.𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗲𝘃𝗲𝗿 🔥- Developing programmes to develop and enable people, Leadership Academy, Arcademy, Accelerator and onboarding weeks- Organisational design and framework, building our strengths and capabilities - Collaborating with People Teams to help plan, scale and drive growth and capacity 𝗦𝗵𝗮𝗽𝗶𝗻𝗴 𝗮𝗻𝗱 𝗲𝗻𝗮𝗯𝗹𝗶𝗻𝗴 𝗴𝗿𝗼𝘄𝘁𝗵 📈- Establishing and developing a strategic OKR framework to guide the company to its goals- Bringing world class collaboration and communication tool to bring us all together, pandemic be damned! - Coaching and mentoring senior leaders and building out long term investments in platform, people and tech𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮 𝗪𝗼𝗿𝗹𝗱 𝗖𝗹𝗮𝘀𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗧𝗲𝗮𝗺 🤘 - Creating a competency framework and growth map to build next generation of Delivery capabilities- Growing from 8 to 21 (and counting!) amazing Delivery people- Coaching and mentoring in the company, to create a culture of business agility
  • Sporting Group
    Head Of Delivery
    Sporting Group Sep 2019 - Dec 2019
    London, London, Gb
    Reporting to the CEO, Sporting Group was acquired by FDJ in early 2019 and my focus was to help plan out the next stage of growth and strengthen the product delivery function, setting up for a 📈 2020.- Working with SLT / Exec group to develop vision, mission and objectives for both B2B and B2C products- Built out the 2020 budget and forecast for next stage of growth, designing the technology org and roadmap to building the business case.- - Developing new product development framework and governance process- Hired and built a core delivery team, business analysts and defining a clear competency and growth framework
  • News Uk
    Head Of Delivery - Core Platforms
    News Uk Jul 2018 - Aug 2019
    London, Gb
    Working across News UK's Core Platforms programme, covering Access, Identity Management and Subscription & Payment services used across the News UK portfolio, including The Sun, The Times, Wireless, Talksport and TES. 𝐃𝐞𝐟𝐢𝐧𝐢𝐧𝐠 𝐚 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲, 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 🔢- Develop strategy and alignment across multiple publications, taking senior and exec leadership on the journey to tackle near term and long term threats to the media industry through world class technology platforms- Identified opportunities for scale and savings across the group, utilising new technologies to help leverage data to create - Delivering growth and new capability for The Sun, The Times and Wireless products, building new customer opportunities and inspiring partner titles across the globe 𝐑𝐞𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐭𝐞𝐚𝐦 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐬𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲 🏆- Established new frameworks, methodologies and operating models with a team of over 100- Set up new office, creating an environment and culture outside of News UK to enable greater creativity- Building processes and tooling for operational excellence across the group, massively improving RTO and RPO across the group- Transitioned the team to new operating model to improve business outcomes and create a culture of 'can-do' and experimentation𝐄𝐱𝐩𝐥𝐨𝐫𝐢𝐧𝐠 𝐧𝐞𝐰 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲 👩‍💻- Building an exploratory team, to pioneer and showcase 'the art of the possible' - Experimentation of customer journey with paywalls, payments, login & identity
  • News Uk
    Head Of Delivery - The Sun
    News Uk Sep 2016 - Jun 2018
    London, Gb
    Working across The Sun digital portfolio, from web to apps to off-platform and CMS & platform services working side by side with editorial, commercial and marketing business units to create 'one team' agile culture. Playing a key role in The Sun becoming the UK's number one commercial news-brand (Comscore, April 2018- 31.7m visitors). ✅𝐒𝐭𝐚𝐫𝐭𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐬𝐜𝐫𝐚𝐭𝐜𝐡, 𝐬𝐜𝐚𝐥𝐢𝐧𝐠 𝐭𝐡𝐞 𝐭𝐞𝐚𝐦 🚀- Scaled the Sun portfolio from 30 to 130~ people from multiple disciplines across multiple timezones, with a capex responsibility of over £10 million- Establishing and pioneering ways of working, cascading across the rest of the News UK portfolio- Finding and building talent to create an incredible team, building out an incredible culture and capability- Ensured operational excellence, ensuring a 24/7/365 product offering delivering over 600 pieces of news media every single day𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 𝐨𝐧𝐞 𝐧𝐞𝐰𝐬 𝐛𝐫𝐚𝐧𝐝 💎- Rebuilt The Sun tech stack, utilising design-lead thinking to increase our performance and reach- Using new tech within News UK, headless CMS (Wordpress), React, Node and Akamai, leading the way in rebuilding for a modern capability- Scoped, defined, delivered and evolved the new The Sun mobile app, creating award winning new experiences𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐍𝐞𝐰𝐬 𝐔𝐊 𝐓𝐞𝐜𝐡 🤹‍♀️- Developing talent, through an Agile Academy a pioneering talent development programme, bringing - Establishing an Agile Community of Practice across the technology org, levelling up our Agile knowledge and product delivery capability- Creating partnerships with talent partners, creating events and raising the profile of News UK Tech- Coaching, mentoring and driving change across the organisation and news rooms at all levels
  • Financial Times
    Programme Lead - Data Technology
    Financial Times Jan 2016 - Sep 2016
    London, England, Gb
    As Programme Lead, my responsibility spanned across all Data Technology projects within the FT. Focusing on platform, API first driven projects to meet over a dozen distinct customer needs.In 2016 I lead the programme to refresh it's relationship with the rest of FT and our customers, moving into a constant team based approach to build consistency and transparency with out customers. This in turn lead to increased value derived from Data Technology projects, better communications and understanding of our customer needs and a stronger reputation within the platforms group.• Lead work for 30 staff, a mixture of Developers, BAs, Architects and QAs within the programme across three time zones (London, Manilla and Bangalore)• Managed a £1 million + budget, on target with no overspend.• Promoted and delivered dramatic change and growth to working methods within the programme to an Agile, team based approach with customers at the heart• Managed multiple third party relationships for one off and on-going engagements• Maintained road map, resource plan, reports and updates to senior stakeholder groups
  • Financial Times
    Senior Project Manager
    Financial Times Aug 2015 - Jan 2016
    London, England, Gb
    As Senior Project Manager / Scrum Master, working within the Membership programme most recently focusing on initiatives on entitlement management, customer support and login and credential management.In 2015, managed several large teams rebuilding the entitlement and login platforms for FT.com working across the entire FT Technology team to deliver high value services and applications within tight time frames.• Focus on identifying and delivering incremental value through the project life cycle• Working with stakeholders within FT and 3rd parties to on board to new platform• Set standards of working methods with other areas of the business, marketing, sales and customer services to drive all teams behind one goal and enable end to end delivery• Built functionality and migrated over 750,000 end users with a vast array of requirements within 9 months, while also delivering incremental value throughout the projectAlso help drive the Agile community within the FT, sharing knowledge and ideas for Agile practices. Working with various disciplines to focus on improvements in process, delivery, standards as well as conflict management, stakeholder engagement, resourcing profiles and quantitative measurement.
  • Financial Times
    Agile Project Manager / Scrum Master
    Financial Times Apr 2014 - Aug 2015
    London, England, Gb
    At the Financial Times I work for the Membership Programme which delivers initiatives in payments, login, identity and related supporting services for FT.com. Here I am Scrum Master for 2-3 teams of varying Agile maturity and have worked on a variety of projects and initiatives, from delivery of new digital products, social login and access to re-platforming and PCI readiness•Mentor, develop and coach individuals and teams from different disciplines (developers, BAs, SMs, POs) with both metric driven and more group led methods on both 1-2-1 and group basis•Work with POs and stakeholders to ensure clear communication and set expectations on delivery and onboarding•Working with teams and business to establish clear agreed values and measurements for new initiatives to invest in with clear measurements and goals•Building roadmaps, plans and strategies at both team and programme level, managing risk, cross programme dependencies and third party relationships (including on-going review and onboarding/TDD)•Acting as PO on smaller initiatives and helping teams and stakeholders prioritise to deliver the right incremental value
  • Mblox
    Scrum Master
    Mblox Sep 2012 - May 2014
    Campbell, Ca, Us
    Scrum master for up to 4 teams across the Business Support System (BSS) engineering team, working on utilising scrum best practice to enable teams to achieve more across a variety of projects. (eg infrastructure replacement, billing system replacement, new data warehouse, data cleansing). Delivered training and coaching to enable the business to transition to Agile development framework to all areas of the business, developing processes to have full end to end project management from 'idea' to post deployment live support.Ownership and driving force behind company wide improvement on Agile process, through workshops, training, mentoring and feedback cycles across all areas of the business. Emphasis on company wide involvement in Agile process and evangelising best practice to deliver good quality software through to production.- Scrum evangelist both at team and company level- Reporting status and metrics up to exec level - Vendor management- Creative problem solving and blocker removal- Release management- Process development and documentation- Management and team leadership- Driving Scrum and Agile across the business
  • Mblox
    Project Implementation Engineer
    Mblox Jun 2012 - Sep 2012
    Campbell, Ca, Us
    Worked as part the project team to bridge the gap between development and operations to bring in projects successfully and ensuring smooth deployment for both end customers and internal teams. My first assignment were projects with AT&T and Verizon to build new PSMS payment verification technology, this was done on a very tight timeline with very strict compliance requirements.Additionally, I worked on transitioning the company from a traditional Waterfall methodology to an Scrum / Kanban methodology.
  • Digital Mail Limited
    Dmclub And Offnetops Manager
    Digital Mail Limited Oct 2007 - Jun 2012
    London, Gb
    Managing a support team for a telecommunications company with a customer base in the tens of thousands.-Policy and process development-Technical support to level 3-Project Management-Statistical reporting-Capacity and Priority planning-Quality checking
  • Lmc Audio Systems Ltd
    Web Sales And Development
    Lmc Audio Systems Ltd Feb 2007 - Nov 2007
    London, Gb
    Oversaw the new design and development of LMC's web presence. This was completely from scratch, ditching their old website and incorporating a completely integrated web shop and catalogue system, blog and design. Assisted in development of internal processes to control, update and manage these systems and eventually moved onto web sales.
  • Powerforms
    Technical Operator
    Powerforms Nov 2005 - Jun 2006
    Testing and maintaining stability of technical systemsOperating and overseeing batch processes of large data setsWorking with partner companies and customers to set data deliverables according to agreed timetables

Nick Walker Skills

Scrum Telecommunications Project Management Agile Methodologies Agile Project Management Mobile Devices Testing Mobile Technology Sms Management Itil Service Delivery Technical Support Mobile Applications Vendor Management Cloud Computing Account Management Voip Mobile Payments Strategy Customer Relations Windows Customer Service Management Customer Service Training

Nick Walker Education Details

  • Kingston University
    Kingston University
    Computer Science

Frequently Asked Questions about Nick Walker

What is Nick Walker's role at the current company?

Nick Walker's current role is COO | Business Transformation & Scaling Expert | Helping Tech-Driven SMEs Achieve Sustainable Growth.

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What schools did Nick Walker attend?

Nick Walker attended Kingston University.

What are some of Nick Walker's interests?

Nick Walker has interest in New Technology, Telecoms, Skiing, Project Management, Social Media, Problem Solving, Internet, Agile, Scrum, Tangential Learning.

What skills is Nick Walker known for?

Nick Walker has skills like Scrum, Telecommunications, Project Management, Agile Methodologies, Agile Project Management, Mobile Devices, Testing, Mobile Technology, Sms, Management, Itil, Service Delivery.

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