Nick Wallace Email and Phone Number
Nick Wallace work email
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Nick Wallace personal email
Nick Wallace is a Technical Implementations Consultant at Turnitin at Turnitin. He possess expertise in customer service, microsoft office, public speaking, microsoft excel, microsoft word and 6 more skills. He is proficient in English. Colleagues describe him as "I had the pleasure of working alongside Nick at Compass, and then as his manager at Turnitin. Nick is naturally curious and passionate about technology and will not rest until he has found a solution to a problem, tested it, tested it again, and cross-checked to ensure this is the best outcome for the customer/user. Nick's key strength is his outstanding ability to distill complex topics into easy-to-understand language and processes for the customer/user. I can highly recommend… Show more"
Turnitin
View- Website:
- turnitin.com
- Employees:
- 537
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Technical Implementations Consultant, ApacTurnitin Mar 2024 - PresentMelbourne, Victoria, Australia
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Customer Onboarding ConsultantTurnitin Apr 2023 - Mar 2024Melbourne, Victoria, Australia
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Customer Success ManagerPreezie Nov 2022 - Apr 2023Melbourne, Victoria, Australia -
Professional Services ConsultantGuesty Jun 2022 - Nov 2022AustraliaAt Guesty, I work with clients across APAC and the Americas in their onboarding and/or migration to the Guesty short term rental management platform. In this role, I complete guided onboarding sessions with clients on all areas of the platform, including Advanced Analytics and Trust Accounting, work with them to integrate with distribution channels and other platforms, assist with data migration and perform account reviews. -
Professional And Education Services ConsultantTurnitin Jan 2020 - Jun 2022Melbourne, AustraliaAt Turnitin, I work with new customers to onboard them to the Turnitin suite of products, including Turnitin Feedback Studio, Originality and Gradescope. Through this, I develop close working relationships with various stakeholders including executive school staff, teachers and IT staff, developing success plans, change management processes, and conducting training session and reviews. I also work with existing customers through product upgrades, running webinars and product update sessions.
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Senior Consultant - GrowthCompass Education Aug 2019 - Jan 2020Melbourne, AustraliaWorking with customers across Victoria and Western Australia to ensure a smooth and successful migration to and rollout of the Compass platform, to help improve student learning outcomes, increase efficiencies and drive community engagement. -
Senior Consultant - Ireland (Secondment)Compass Education Jan 2019 - Jul 2019Dublin, Leinster, IrelandHelping launch Compass into the Irish secondary education market, working in sales, support, implementation, customer success and account management functions.
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Consultant - Onboarding And TrainingCompass Education Jul 2018 - Jan 2019Balwyn North, Victoria, AustraliaAssisting with the onboarding and training of new Victorian primary and secondary schools to the Compass platform, as well as training and relationship management with existing Compass schools.
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Client Support OfficerCompass Education Australia Jan 2018 - Jul 2018Balwyn North, Victoria, Australia- Assist with inbound support question and queries via phone, email and LiveChat and Jira web portal.- Escalate defects to the product development team where necessary.- Ensure all issues are dealt in line SLAs.- Provide support specific to the clients needs.- Undertake overnight support shifts for international clients.
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Administrative AssistantMonterey Secondary College Jan 2015 - Jan 2018Melbourne, AustraliaWorking with the Business Manager, Leadership Team, teachers, and other staff,- managing and updating the college website- creating and updating data in CASES21 and Compass Schools Manager- development of promotional material- undertake research and community consultation activities- assisting the Principal, Assistant Principal and Business Manager in their day to day tasks- general administrative tasks- following Department of Education processes and procedures- answering customer calls and in-person inquiries, including confidential matters- handling of cash and EFTPOS payments- liaising with staff, teachers, and leaders -
Store Team MemberColes Oct 2010 - Jan 2018Somerville, Victoria, Australia -
InternDepartment Of Environment, Land, Water And Planning Mar 2016 - May 2016Working in the Digital First and Communications teams, developing a short - mid term social media strategy, including:- researching stakeholders, best practice, and tools- understanding needs and wants of stakeholders- development of disruptive ideas- challenging processes- creation of a strategy document and presentation for the executive team- development of costing and roadmaps -
InternPr Edge Feb 2016 - Mar 2016Working alongside the home and design teams,- developing content for social media including tailoring posts to Twitter, Facebook, Instagram and LinkedIn- monitoring and moderating social media pages- drafting speeches and media releases- managing media lists- undertaking research tasks such design trends, industry influencers- media monitoring and clippings
Nick Wallace Skills
Nick Wallace Education Details
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Bachelor Of Arts (Public Relations) With Distinction -
Journalism And Public Relations -
Frankston High School
Frequently Asked Questions about Nick Wallace
What company does Nick Wallace work for?
Nick Wallace works for Turnitin
What is Nick Wallace's role at the current company?
Nick Wallace's current role is Technical Implementations Consultant at Turnitin.
What is Nick Wallace's email address?
Nick Wallace's email address is ni****@****.gov.au
What schools did Nick Wallace attend?
Nick Wallace attended Deakin University, San Diego State University, Frankston High School.
What are some of Nick Wallace's interests?
Nick Wallace has interest in Civil Rights And Social Action, Politics, Environment, Science And Technology, Human Rights, Health.
What skills is Nick Wallace known for?
Nick Wallace has skills like Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Powerpoint, Leadership, Project Management, Software Implementation, Client Relations, Client Liaison.
Who are Nick Wallace's colleagues?
Nick Wallace's colleagues are Samantha Abraham, Stephanie Gomes, Gianna Yarbrough, Rômulo Borges Viana, M.sc., Ashita Khandelwal, Julie Walker, Adrian Stoltz.
Not the Nick Wallace you were looking for?
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Nick Wallace
Chapel Hill, Qld -
2internode.on.net, ato.gov.au -
1wwmelbourne.com -
2optusnet.com.au, hentys.com.au
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