Nick Wallace Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Australia

At Guesty, I work with clients across APAC and the Americas in their onboarding and/or migration to the Guesty short term rental management platform. In this role, I complete guided onboarding sessions with clients on all areas of the platform, including Advanced Analytics and Trust Accounting, work with them to integrate with distribution channels and.

Melbourne, Australia

At Turnitin, I work with new customers to onboard them to the Turnitin suite of products, including Turnitin Feedback Studio, Originality and Gradescope. Through this, I develop close working relationships with various stakeholders including executive school staff, teachers and IT staff, developing success plans, change management processes, and conducting.

Melbourne, Australia

Working with customers across Victoria and Western Australia to ensure a smooth and successful migration to and rollout of the Compass platform, to help improve student learning outcomes, increase efficiencies and drive community engagement.

Dublin, Leinster, Ireland

Helping launch Compass into the Irish secondary education market, working in sales, support, implementation, customer success and account management functions.

Balwyn North, Victoria, Australia

Assisting with the onboarding and training of new Victorian primary and secondary schools to the Compass platform, as well as training and relationship management with existing Compass schools.

Balwyn North, Victoria, Australia

- Assist with inbound support question and queries via phone, email and LiveChat and Jira web portal.- Escalate defects to the product development team where necessary.- Ensure all issues are dealt in line SLAs.- Provide support specific to the clients needs.- Undertake overnight support shifts for international clients.

Melbourne, Australia

Working with the Business Manager, Leadership Team, teachers, and other staff,- managing and updating the college website- creating and updating data in CASES21 and Compass Schools Manager- development of promotional material- undertake research and community consultation activities- assisting the Principal, Assistant Principal and Business Manager in.

Somerville, Victoria, Australia

Working in the Digital First and Communications teams, developing a short - mid term social media strategy, including:- researching stakeholders, best practice, and tools- understanding needs and wants of stakeholders- development of disruptive ideas- challenging processes- creation of a strategy document and presentation for the executive team.

Working alongside the home and design teams,- developing content for social media including tailoring posts to Twitter, Facebook, Instagram and LinkedIn- monitoring and moderating social media pages- drafting speeches and media releases- managing media lists- undertaking research tasks such design trends, industry influencers- media monitoring and clippings

Bachelor Of Arts (Public Relations) With Distinction

Journalism And Public Relations

Education record