Nick Armstrong

Nick Armstrong Email and Phone Number

Director EX Listening Services @ Feedback Works
London, GB
Nick Armstrong's Location
Greater London, England, United Kingdom, United Kingdom
Nick Armstrong's Contact Details

Nick Armstrong work email

Nick Armstrong personal email

n/a
About Nick Armstrong

With over 15 years of work experience, I am passionate about delivering and transforming digital products and services that enhance the employee experience and career development. As the Head of Intelligence Cloud Global Delivery Centre of Excellence at Korn Ferry, I lead a team of experts who support the implementation and adoption of a ground-breaking career development product. I am driven by the mission of empowering individuals and organizations to achieve their full potential, and I bring diverse perspectives and experiences from working across different regions, industries, and clients.In my current role, I have steered the product through alpha and beta testing on internal and external clients, developed a suite of services for optimal delivery, and supported go-to-market efforts. I have also overseen the first implementations with clients, ensuring their satisfaction and success. In addition, I have contributed to other Korn Ferry initiatives, such as serving as a Client Success Executive for a key client with an extensive employee engagement programme, and developing a change management methodology to enhance adoption of Korn Ferry digital products. I have leveraged my skills in operations management, process improvement, and programme management to deliver high-quality results and value.

Nick Armstrong's Current Company Details
Feedback Works

Feedback Works

View
Director EX Listening Services
London, GB
Website:
xm.works
Employees:
9
Nick Armstrong Work Experience Details
  • Feedback Works
    Director Ex Listening Services
    Feedback Works
    London, Gb
  • Feedback Works
    Director Ex Listening Services
    Feedback Works Apr 2024 - Present
    London Area, United Kingdom
  • Korn Ferry
    Head Of Intelligence Cloud Global Delivery Centre Of Excellence
    Korn Ferry Jun 2022 - Oct 2023
    London, England, United Kingdom
    Leading delivery and centre of excellence for a new and ground-breaking career development product. Steered the product through alpha and beta testing on internal and external clients. Developed suite of services for implementation and adoption of the product by clients. Supported go-to-market efforts. Oversaw first implementations with clients.During this period I also supported other Korn Ferry initiatives:- Client Success Executive for a key client with an extensive employee… Show more Leading delivery and centre of excellence for a new and ground-breaking career development product. Steered the product through alpha and beta testing on internal and external clients. Developed suite of services for implementation and adoption of the product by clients. Supported go-to-market efforts. Oversaw first implementations with clients.During this period I also supported other Korn Ferry initiatives:- Client Success Executive for a key client with an extensive employee engagement programme.- Development of a change management methodology to enhance adoption of Korn Ferry digital products. Show less
  • Korn Ferry
    Head Of Listen Global Delivery Centre Of Excellence
    Korn Ferry Apr 2019 - Oct 2023
    Primary focus on the transformation of Korn Ferry's Employee Experience (EX) practice through partnership with Qualtrics. Combining KF advisory power, implementation capability and IP with Qualtrics' market-leading technology has resulted in successful employee listening programmes for our clients. Korn Ferry is now Qualtrics’ largest and most experienced global EX partner.In addition, I have led the planning, management and implementation of strategic initiatives for the broader KF… Show more Primary focus on the transformation of Korn Ferry's Employee Experience (EX) practice through partnership with Qualtrics. Combining KF advisory power, implementation capability and IP with Qualtrics' market-leading technology has resulted in successful employee listening programmes for our clients. Korn Ferry is now Qualtrics’ largest and most experienced global EX partner.In addition, I have led the planning, management and implementation of strategic initiatives for the broader KF Listen business.• Expanding Korn Ferry’s EX product portfolio• Instituting a global project management and program management methodology• Developing a pricing and scoping methodology used across the business• Inputting to our largest EX program client opportunities• Representing delivery on the Korn Ferry Listen Global leadership team Show less
  • Korn Ferry
    Global Operations Manager
    Korn Ferry Jul 2010 - Apr 2019
    London, United Kingdom
  • Hay Group
    Operations Manager Europe
    Hay Group Feb 2008 - Jun 2010
    London, United Kingdom
  • Lightspeed Research
    Vp Research Operations Europe
    Lightspeed Research Jan 2005 - Jan 2008
    London, United Kingdom

Nick Armstrong Education Details

Frequently Asked Questions about Nick Armstrong

What company does Nick Armstrong work for?

Nick Armstrong works for Feedback Works

What is Nick Armstrong's role at the current company?

Nick Armstrong's current role is Director EX Listening Services.

What is Nick Armstrong's email address?

Nick Armstrong's email address is ni****@****rry.com

What schools did Nick Armstrong attend?

Nick Armstrong attended University Of Liverpool.

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