Nick Fiddick, Shrm-Scp Email & Phone Number

Schaumburg, Illinois, United States

• Leads the development and execution of strategies to achieve site objectives, driving operational efficiency across warehousing, production, volunteer coordination, and engagement. Focused on leadership development and.
• Achieved year-over-year increases in meal production and revenue through strategic initiatives.
• Increased warehouse efficiency and movement capacity over a six-month period.
• An active member of leadership on the EIE team, ASM development group, and Schaumburg site expansion.

Bloomingdale, Illinois, United States

• Led the development and execution of human resource systems in recruiting, performance management, leadership development, business development, and training to support Chick-fil-A’s mission, vision, and values..
• Developed nine leaders to the highest level of restaurant leadership within three years; established Director University, a certification process, and implemented quarterly 360° reviews.
• Launched and led the Team Leader Program, producing 50 mid-level shift leaders from 2018 to 2022.
• Introduced and implemented the Wildly Important Goal (WIG) program, creating a unified restaurant goal with biweekly accountability, resulting in over 20% sales growth in 2019.
• Increased coaching conversations in 2020 and significantly improved order accuracy and customer experience metrics in 2021 through targeted WIG initiatives.

Downers Grove, Illinois, United States

• Led the development and growth of youth services through an apprenticeship-based volunteer recruitment and training model. Focused on creating engaging experiences for middle and high school students, introducing.
• Spearheaded the construction of a dedicated youth ministries venue and office, completing the project in two months and under budget.
• Achieved a fundraising goal of $10,000 for the Flint Water Crisis within a three-month period in 2017.
• Developed volunteer leaders in under 30 days to support weekly church services and establish small group programs for middle and high school students.

Naperville, Illinois, United States

• Led the recruitment and training of volunteers to mentor and guide small groups through an apprenticeship-based model. Worked closely with adult and student leaders to equip them with skills for effective group.
• Recruited and developed 42 small group leaders through an apprenticeship program from 2013 to 2015.
• Expanded student attendance from 35 to 200 over a two-year period.
• Exceeded a fundraising goal by raising over $60,000 for student events within a six-month period in 2014.

Plainfield, Illinois, United States

Progressed through multiple roles in this organization, gaining expertise in plumbing, training, and customer service. As a laborer, assisted with irrigation and plumbing projects; as a plumbing apprentice and plumber, completed professional installations and sales for major clients including Home Depot, Lowe’s, Sears, and Abt in Illinois and New Jersey..