• Led the agile delivery organization for the Merchandising agile release train (7 scrum teams) at Cox Automotive Inc.* Led the Vehicle Inventory release train (14 teams) while building new program management processes for a platform and adapting existing program management practices for better fit.• Implemented program management practices such as risk management and project monitoring to enhance agility within the train.• Spearheaded process change management initiatives to drive efficiency and innovation in the delivery process.

• Govern a program leading 13 scrum teams to facilitate system implementation to replace the entire legacy disputes system within a two-year timeframe. • Act as change agent to introduce release planning, collect, and identify metrics, and identify and adopt agile best practices to improve say do radios by 30%. • Approach program management with an agile-based approach to measure success based on metrics to achieve consistent results. • Saved $4.35 per fax removed from infrastructure and saved over $87K monthly in the Fax retirement project iteration. • Reduced average handle times for documentation requiring translation, reduced customer wait times, and translation services costs up to $20M.

• Adopted scrum methodology to manage team backlog to produce meaningful progress measurements and reduce build time by more than 70%. • Oversaw projects, managed timelines and schedules, defined project scope, and communicated with stakeholders through project completion.

• Modernized systems to comply with a service-oriented architecture through the construction and design of Web reporting software to handle 80K inquiries per hour. • Led multiple projects through the development process and enforced technical standards to maintain compliance. • Coached junior developers with subject matter expertise and on development skills and best practices. • Served as an Application and System architect in designing multiple applications including reporting and analytics systems and automated software testing programs. Technical Skills