Nick Genova Email & Phone Number

Columbiana, Oh, Us

Salem, Ohio

Wrote ad hoc and scheduled reports using Business Objects softwareDeveloped queries and managed user profiles using SQL Server Management Studio 2008Directed and supported technical members of I.S. staff on various projectsCreated and maintained electronic ordering forms using HTML, CSS, VGR, and JavaScriptWorked with Active Directory to modify permissionsAdministrated Dragon Dictation, Nurse Call System, and Home Health softwareBackup administrator for Kronos softwareManaged internal and external help desk ticketsConfigured, built, troubleshoot and integrated core McKesson Horizon EHR software systemInstalled software on end user pc’sMet with various staff members for short term and long term projects

Extensive ad hoc and scheduled report writing using Microsoft Query, Query3k, UC4Data collection, analysis, and reporting using Excel, UNIX scripts and text based editorSet up and maintain user permissions within web based teller softwareManaged internal help desk tickets using in-house ticketing systemProvided hardware and software helpdesk supportWorked frequently with Excel creating and editing files for coworkers and vendorsSent and received vendor files using various secure ftp methodsStreamlined my position and coworkers’ workloads with programming and date variablesUsed UC4 scheduling software to maintain and create batch scripts as well as user administrationWorked with and troubleshoot backups using Veritas Netbackup on Windows 2003 serverAdministrated telephone banking system on Windows 2003 serversHelped develop new checking account product with extensive UNIX shell scriptingUsed Pathways software for integration of Branch Suite