- Develop and manage +70 daily routes for over 1,300 customers order deliveries throughout more than 6 states- Collaborate with team of 10 including routers, and managers to provide exceptional customer experience -Plan the strategical delivery of 1500-2000 items equivalent to ~$ on a timely mannerStreamline communication between customers and hub managers for the prevention of delays or challenges

-Directed a team of 10 staff through numerous routes for accurate and timely pickup/drop-off of 50+ daily patients-Oversaw the transport operations for the Ohio State University East Hospital ensuring exceptional patient care-Ensured patients were provided with excellent care when transported to vital medical appointmentsAided 20+ medical professionals including doctors, nurses, and techs with daily ad-hoc tasks

-Provided guidance and accurate information to 30 - 50 customers from the ones who visited the store on a day-Educated customers with latest Apple technology and products achieving to sell +20 items per shift-Developed and delivered great customer service skills by embodying the company’s core valuesSolved multiple types of issues related to distinct devices and collaborated with +30 employees at any given time

-Assisted 6 special needs student with school tasks for the successful completion of their academic degree-Supported students who had different types of personal and academic challenges by serving as a aid-Interacted within a 1,200 student body from different cultural background ensuring acceptance/tolerance among them

-Lead a team of 35 through strength and conditioning training workouts for exceptional game performance-Taught fundamentals of football techniques to students who achieved winning for the first time that season-Coordinated with 5 coaches for successful athletic development of students resulting in positive season results