Nick Meade Email & Phone Number

Cork, County Cork, Ireland

County Cork, Ireland

Roles & Responsibilities:• Retail and B2B Client Support (live chat, email and phone)• Ad-hoc Reporting/Data Analysis• Fraud Analysis and Regulatory Compliance Monitoring• Promotion Management• Technical Troubleshooting• Client Escalation Handling• Client Funds and Payment ManagementAdditional Responsibilities:• Follow-up Training and Onboarding of New Hires• Monitoring Reports and Queues for the Responsible Gaming and Fraud & Compliance Teams during Out of Office hours• Point of Contact for Cross-Department CommunicationsProjects/Tasks Completed:• Training & mentoring new hires to the team• Update and overhaul of Client Support to Customer communications• Restructuring of Client Support training materials and Agent processes documentation

Ballincollig, Co. Cork.

• Sale of Tesco Mobile Phones, Tablets and Laptops.• Trained in the Back of Store operations of stock breakdown and organisation, daily delivery processing, product storage and the operating plastic and cardboard baling equipment.• Additional training on the checkouts, stock control and organisation of event zones/aisles.

Ballincollig, Co. Cork

• Sale of Tesco Mobile Phones, Tablets and Laptops.• Trained in the Back of Store operations of stock breakdown and organisation, daily delivery processing, product storage and the operating plastic and cardboard baling equipment.• Additional training on the checkouts, stock control and organisation of event zones/aisles.

Cork City

Seasonal-Temporary position with the company being brought on for the Christmas and Summer Sales periods.• Trained in operating the checkouts and Handheld Terminal devices.• Stocking and tidying ambient and fresh produce in Food Hall department.• Tidying and replanning of General Merchandise and Clothing sections of the store.• Organisation of event zones during sale and promotional periods.

Bachelor'S Degree, Information And Communication Technology

Activities and Societies: Member of the ICT student Hello World societyYear 1 Group Projects: - Game creation for primary level school.

Qqi Level 5 Certificate, Software Development (5M0529), Distinction

This course focuses on the key skills required to design, develop and test software that behaves reliably and efficiently. Students will.

Qqi Level 6 Specific Purpose Certificate, Training & Development (6S3372), Distinction

The combination of 2, 13 week QQI Level 6 course modules during the 2018-19 college term to award a QQI Level 6 Specific Purpose.

Education record