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• Engagement director responsible for managing the implementation of ServiceNow for organizations and ensuring delivery excellence.• Supported a new business unit's strategic inception and growth as a core member of the leadership team.• Engaged with Sales and Business Development teams, identifying and capitalizing on new business opportunities.

• Designed and executed solutions for organizations, including business strategy, operations, technology adoption, organizational change, and process improvement. Managed 8+ projects with teams of two to eight and budgets of $300K to $2M.• Facilitated organizational transformation, process improvement, and change management to enable a division in a large Federal agency to meet strategic objectives with a reduced operational budget ($170M to $100M).• Enhanced business operations for a multi-lateral development bank by implementing a multi-year budgeting process, conducting workload and cost analyses, evaluating progress towards strategic goals, and developing KPIs and data dashboards.• Developed an organization-wide strategic workforce plan and established IT-specific planning processes, enabling a federal agency to effectively leverage 100% human capital resources and plan for resource needs.• Advanced business development and strategic planning cycles, leading and supporting 10+ successful proposals of $500K - $15M. Developed white papers on Deloitte service offerings for clients. Facilitated eight new hire onboarding courses.

Provided data-driven advisory services including strategic planning, change management, training, data analysis, and technology implementation for K-12 state departments of education, districts, and schools.• Managed the development of a five-year strategic plan for a large school district; engaged leadership, facilitated district staff and community forums, and coordinated approval with the Board of Education.• Facilitated the design, user acceptance testing, and implementation of web-based data dashboards for two public school districts and one state department of education.• Developed key performance indicators and conducted periodic data-driven progress review sessions with teachers, administrators, and district staff for four public school districts (known as SchoolStat).

Middle school math teacher selected to join a national teacher corps of recent college graduates who commit to teach two years in under-resourced public schools.• Planned daily lessons, units, and curriculum for over 200 students across 6th, 7th and 8th grade classes; tracked and analyzed student data and developed rigorous assessments.• Updated and maintained all school computers in three labs and all classrooms.• Started an after-school drumline and purchased new equipment through an online donation campaign.• Established an internship partnership with Teach For America and local companies for TFA corps members to gain business experience during the summer.