Nick Goring

Nick Goring Email and Phone Number

Associate Director Project Services at Verizon Business @ Verizon Business
basking ridge, new jersey, united states
Nick Goring's Location
Greater Sydney Area, Australia
Nick Goring's Contact Details

Nick Goring work email

Nick Goring personal email

n/a
About Nick Goring

Nick Goring is a Associate Director Project Services at Verizon Business at Verizon Business. He possess expertise in service delivery, managed services, vendor management, customer experience, project delivery and 39 more skills.

Nick Goring's Current Company Details
Verizon Business

Verizon Business

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Associate Director Project Services at Verizon Business
basking ridge, new jersey, united states
Employees:
24365
Nick Goring Work Experience Details
  • Verizon Business
    Associate Director
    Verizon Business Feb 2023 - Present
    Australia
    Responsible for Governanace and the client experience across cyber security infrastructure prgrams for a Governmant client
  • Verizon Business
    Senior Client Services Manager
    Verizon Business Feb 2020 - Mar 2024
    St. Leonards, New South Wales, Australia
    Managing Operational, Governance, Risk and Compliance imperatives and deliverables for key Enterprise clients.
  • Verizon Enterprise Solutions
    Senior Manager Client Services - Cba
    Verizon Enterprise Solutions Jan 2017 - Mar 2024
    St Leonards, Sydney
    Responsible for the delivery of Verizon's suite of Managed Services to a large financial institutions, I am building a PMO model that will own and drive ITIL streams, strong governance and reduced risk profiling for the perimeter security and other technologies we support. Working at the strategic and tactical layers, this role owns the relationship and works to ensure that Verizon adheres to contracted terms as well as goes the extra mile for our client.
  • Optus
    Client Delivery Director
    Optus Apr 2014 - Jul 2016
    Sydney Cdb
    Responsible for all Managed Services Delivery to Westpac, I lead the 30+ staff delivering quality outcomes on a daily basis to ensure reliable, dependable Mobility, Data, Voice, ICT and International services to strict SLA's.ITIL aligned, this role spearheads the strategic partnership between the two organisations with clear operational process, strong and honest Governance and an environment that empowers all staff to provide the quality that my client deserves.
  • Optus
    Operational Delivery Manager - Service Support
    Optus May 2011 - Apr 2014
    Operational Delivery Manager to a top 4 banking institution, leading a team of 12 service delivery professionals to champion the Customer Experience.
  • Optus
    Operational Delivery Manager - Service Support
    Optus Nov 2009 - May 2011
    Leading a team of 7 Service Delivery professionals and responsible for 27 Customers BAU requirements.
  • Optus
    Customer Delivery Manager
    Optus Sep 2007 - Nov 2009
    Looking after Contracted deliverables and BAU activities for Enterprise level customers of Optus Business
  • Woolworths
    Senior Vendor Specialist
    Woolworths 2004 - 2007
    In this role I was responsible for all day to day operational activities as well as end to end oversight of the relationship and service management for IT Vendors. Customer experience and cost effective management were key focus areas of this role.

Nick Goring Skills

Service Delivery Managed Services Vendor Management Customer Experience Project Delivery Stakeholder Management Service Management Operations Management Itil It Service Management Leadership Telecommunications Call Centers Incident Management Outsourcing Business Process Improvement Telco Sales Management Change Management Voip Enterprise Software Sla Customer Experience Management Team Leadership Forecasting New Business Development Team Management Business Analysis It Operations Service Delivery Management Problem Management Management Technical Support Service Assurance Pmo Service Level Agreements Process Improvement Contact Centers Project Management Voice Over Ip Project Portfolio Management Service Improvement Strategy It Strategy

Nick Goring Education Details

  • Rths
    Rths

Frequently Asked Questions about Nick Goring

What company does Nick Goring work for?

Nick Goring works for Verizon Business

What is Nick Goring's role at the current company?

Nick Goring's current role is Associate Director Project Services at Verizon Business.

What is Nick Goring's email address?

Nick Goring's email address is ni****@****.on.net

What schools did Nick Goring attend?

Nick Goring attended Rths.

What skills is Nick Goring known for?

Nick Goring has skills like Service Delivery, Managed Services, Vendor Management, Customer Experience, Project Delivery, Stakeholder Management, Service Management, Operations Management, Itil, It Service Management, Leadership, Telecommunications.

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