Nick Graeser Email & Phone Number

Lansing, Mi, Us

Orem, Utah, Us

As Regional Vice President at Havenpark Communities, I lead operational management across 17 diverse housing communities in Michigan and Indiana, focusing on driving regional profitability and ensuring sustainable growth. My role encompasses directing large-scale capital improvement projects, including new home installations, extensive renovations, and infrastructure upgrades, to enhance community quality and appeal. I ensure strict compliance with fair housing regulations to mitigate legal risks and maintain high operational standards. A significant achievement includes executing a turnaround of a high-risk 736-site property, which involved reducing delinquency rates, boosting occupancy to over 95%, and transforming the community into a model of financial stability. My strategic oversight has maximized regional Net Operating Income (NOI) by optimizing revenue streams and decreasing operational inefficiencies. I build and empower high-performance teams by recruiting, mentoring, and developing staff across various roles, which has resulted in elevated performance and reduced turnover. Additionally, I manage the divestiture of underperforming assets, reallocate resources to acquire premium properties, and strengthen the investor portfolio. My efforts in re-establishing vendor partnerships have driven mutual profitability and secured favorable terms. I also oversee monthly financial performance reviews, translating insights into actionable strategies for continuous improvement, and foster a culture of inclusivity and professional growth, achieving record levels of employee engagement and morale.

Mississauga, Ontario, Ca

In my tenure as Regional Director for OSL on the Walmart Wireless program, I drove substantial employee retention improvements by creating a culture of engagement and development, even in challenging market conditions. I consistently ranked in the top 10-25% of regions for key sales metrics, including postpaid and prepaid wireless sales, accessory sales, and carrier insurance attachments, while maintaining budgetary discipline. My leadership across a multi-state region, overseeing more than 150 retail locations and 12 direct reports, resulted in achieving over $10M in regional sales and exceeding performance benchmarks. I spearheaded a strategic expansion plan that increased store footprint by 25% and doubled same-store sales, driving a 122% surge in market share. My focus on leadership development strengthened the talent pipeline, mentoring team leads into District Manager roles and grooming candidates for future Regional Director Positions. I demonstrated exceptional operational management by scaling business operations from 3 units per location to over 30 within two years. My tailored coaching plans, performance reviews, and collaboration with cross-functional teams refined product strategies, boosted revenue growth, and expanded regional market presence.

Battlefield, Missouri, Us

As a Regional Sales Manager at Russell Cellular (one of Verizon's top 6 exclusive agents), I successfully launched 26 new stores and relocated 6 others by strategically scouting locations, negotiating leases, and coordinating staffing initiatives. I drove significant revenue growth by mentoring 5-7 district sales managers, each overseeing multiple locations with revenues ranging from $300K to $2M. My role involved managing operations across Michigan, Indiana, and Florida, demonstrating my capacity for multi-region oversight. I achieved the full repayment of a $1M expansion loan within 2 years, reflecting effective financial management and market growth. My efforts revitalized several underperforming stores in Florida while achieving record-breaking growth in Michigan, showcasing my leadership and market adaptability. I promoted district sales managers to regional positions and consistently exceeded performance targets, earning top rankings for revenue, customer satisfaction, and other key metrics. My assistance was crucial in the implementation of a company-wide sales certification program which enhanced sales competencies and outcomes across all regions.

Richfield, Minnesota, Us

Contributed in a large way from hiring into the Jackson, MI location in the fall of 2000 to assisting in making that store launch a success. Honed my selling, merchandising, customer experience & teamwork abilities in several departments before being promoted several times, ultimately moving into a role as Sales Manager. Ensured operational excellence & continuously grew operating income in the Jackson location before taking on larger volume locations in Ann Arbor, and East Lansing. This role helped me develop my skills as a team leader, a structured & fair manager of performance, as well as talent scout.