Focused on Optimization of current Saas platforms, Virtual & showroom process, and Sales skill development. Great attention to detail for Merchandising, Website Mapping & customer interaction behavior. Results oriented approach through efficiency optimization.

Account manager for Dealer Engagement with ADESA. Making Auto Dealers lives easier, day by day to increase throughput of all ADESA locations.

Serving as both a pre-sale Client Success manager and a post-sale Performance Manager, I have increased our sell through rate of products while also maintaining a low churn rate in our customer base. Relied upon as a liaison between the development team and the end user to help bring about financially responsible ideas to enhance our product. Proved to be exceptional at identifying a high-value prospects for the sales team.

Generated a digital marketing strategy and website that was looked at as “Best in Class” and used nationwide in training seminars at NADA. Relied upon to identify, utilize, and implement all Saas products needed to start a profitable automotive dealership from start-up. Developed and implemented efficient and transparent selling process both physically and digitally to maximize sales and revenue generation. Recruited, trained, and guided sales and finance teams to manage workload and ensure seamless workflow. Created, nurtured, and maintained the performance of a team driven culture while holding to higher than industry average KPI’s. Boosted morale and increased employee retention by devising attractive pay structures while ensuring competitiveness within the industry and profitability. Provided companywide assistance in implementing large software suites across multiple locations including CRM and DMS software. ♦ Provided an innovative, cost-effective marketing strategy that created a consistent flow of business for 10+ years.♦ Served as a subject matter expert for the development of Autotrader Trade-in Marketplace/KBB ICO and TrueCar trade tool.♦ Established internal BDC with a low turnover rate that consistently delivered higher than industry average results. ♦ Played a key role in establishing and operating two dealership locations of the company while ensuring sales of more than 160 used vehicles per month.♦ Utilized as technical lead on all Saas products organization wide for evaluation and implementation.