Connecting Canadians from coast to coast to coast!Part of the wireless operations and engineering team responsible for the mobile network end-to-end. Specialized in the core network nodes such as STP, DSC, HLR/HSS and the EPC

VoLTE is the main voice service I support, the IMS core network is a complex beast with many moving parts. I'm always willing to sink my teeth into packet captures and KPI reports in order to maintain our status as the best mobile network.

Supporting the mobile packet core network from IS-95 (CDMA) to LTE, and everything in between! Gained lots of experience in analyzing 3GPP signalling as well as troubleshooting customer issues with their mobile data experience.

I write procedures and train our technicians on the technology that we monitor. Also promoting collaboration using our Confluence Wiki space.

I was hired first as a co-op student while I completed my degree at Ryerson.After 6 months they hired me full time as a Network Surveillance technician, monitoring alarms on the wireless network.Eventually I progressed to Incident Management, which is more involved with troubleshooting and dispatching technicians to resolve outages.Today I am a Technical Prime, and I support the team by keeping our procedures up-to-date as well as providing insight and coaching.