Nick Heaphy Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

•Perform full-time work within the IT department of one of the nation’s largest multiemployer Taft-Hartley defined benefit pension plans and health care funds•Collaborate with Data Analysts and Business Process team members to examine departmental headcount and overtime statistics•Visualize generated Customer Care Center data within Microsoft Power BI•Work to identify metrics and baseline goals for a data modernization project•Develop analytical questions to transform data into stories•Quality test a persistent virtual desktop environment•Observe project teams working in agile software development environments while attending sprint planning sessions, daily stand up meetings, and retrospectives•Assist the Digital Communications team in linking PDFs to websites within SiteCore•Compile and distribute educational literature to employees during a company-wide Windows 10 upgrade to aid them in their OS-migration process

Songpa-Gu, Seoul, Korea

•Educated over 100 students ranging from the kindergarten level to the sixth grade•Implemented an advanced and strictly scheduled curriculum• Subjects taught included grammar, phonics, reading, writing, math, social studies and debate•Corresponded with parents by providing monthly assessment reports•Collaborated with colleagues to develop strategies for students who were struggling with the curriculum, behavior and/or managing homework

Taipei City, Taiwan

•Taught students between the ages of 1-5•Managed and guided 16 students through social, emotional, physical, and intellectual development•Created and executed daily lesson plans in all subjects including English, math, science, socials studies and art•Collaborated with faculty to plan school-wide events

Blacksburg, Virginia

•Conducted lead generation efforts using a multiple listing service•Researched industry news•Posted company advertisements to Craigslist daily•Wrote blog articles related to local real estate, businesses, and events

Blacksburg, Virginia

•Worked part-time at an on-campus dining hall to help meet college expenses

Cary, North Carolina

•Supported the Marketing Specialist of a leading provider of global trade management software•Conducted research using Salesforce.com and LinkedIn for targeting prospective clients•Compiled collateral for prospects and industry trade shows•Contributed to company blogs using WordPress•Monitored industry news and company press coverage using Lexis Nexis and online news sites

Cary, North Carolina

•Worked with the Virginia Department of Correctional Education to update their technological inventory•Traveled weekly to correctional facilities across Southwest Virginia•Compiled Excel databases with another consultant to document the audio/visual/computer equipment found in each facility

B.S., Business Information Technology

Activities and Societies: Fraternity of Phi Gamma Delta (FIJI), BIT Club, YMCA Volunteer Trips, Virginia Tech Union Concerts Committee.

Spanish, International Business

Barcelona, Spain Semester Abroad