Nickholas A. Email & Phone Number

Carlton, Vic, Au

Brunswick East, Vic, Au

Melbourne, Victoria, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Managed a portfolio of ten MLB and Enterprise clients including engagement with Senior to C-Suite stakeholders.• Elected Pacific Operations Ambassador and successfully delivered four separate projects, taking on a leading role on two of the projects relating to the development and delivery of learning requirements for new project hires and onboarding of new staff.• Initiated, developed, and implemented a Sydney-wide office reset process including communications planning, training, and go-live strategy to improve efficiency surrounding move-ins and move-outs, leading to savings in associated costs and time.• Worked closely with Cross-Functional Departments (Technology, Facilities, Operations, Sales) to identify resource optimisation initiatives, efforts of which have been adopted across multiple WeWork sites in different markets and territories.

Sydney, New South Wales, Australia

Appointed Acting Store Manager since April 2021, taking charge of all managerial duties in store.• Assisted in directing visual merchandising, delegating tasks, training staff, and upholding team culture. ☛ Commendation by Country Director and Senior Vice President (Brands) of Fossil APAC on exemplary performance (reference email available).• Compiled and prepared various reports (action plan, employee productivity, market recap, merchandise report) to provide insight on performance and to forecast sales goals more accurately.

Sydney, New South Wales, Australia

• Consistently reached pre-assigned daily KPI. ☛ Generated an average of 125% of daily sales plans. ☛ Top 3 KPI in Australia before COVID-19.• Named "Employee of the Month" within 3 months of employment.

Sydney, New South Wales, Australia

• Managed and conducted upkeep daily studio operations. ☛ Enhanced client satisfaction levels as evidenced by a growth in positive reviews specific to sales.• Utilised previous sales and project management skills to create a new customer relationship management process/pathway for the company. ☛ Improved monthly sales by 10% after implementation.

Sydney, New South Wales, Australia

• Acted as an ambassador for the University of Sydney in cold-calling alumni.• Highlighted areas in need of support to inspire alumni to make gifts towards the University of Sydney’s various community-driven funds. ☛ Cancer Research, Refugee Language Program, Student Scholarships Fund, Student Support Fund, etc. ☛ Collectively raised an upwards of $300,000 in alumni giving over the course of 8 months.• Trained in Telemarketing Sales Strategies. ☛ Call Coding, LASC Cycles, Objection Handling.

Sydney, New South Wales, Australia

• Trained in B2C Marketing (Business to Consumer). ☛ Tailored Sales Approaches (Stop, Pitch, and Close).