Nicki Hay Email & Phone Number

Tamworth, Gb

Nottingham, England, United Kingdom

Solihull, England, United Kingdom

Evac+Chair international have been designing and manufacturing life safety products for over 40 years. Committed to pioneering innovation, creating a safer and more inclusive world, as al products are designed to assist in saving lives.

The time it takes to extinguish a fire has been dramatically reduced with Firexo, a revolutionary new liquid able to quickly extinguish all classes of fire (A, B, C, D, E, & F). It’s environmentally friendly, cools to touch, and requires small volumes to put out a fire. In one test, nine litres of the liquid put out a car fire in just 53 seconds, compared with conventional methods which can take around 45 minutes to an hour and 1,800 litres of water. From professional firefighters to the general public, everyone is able to reach for Firexo without the worry of which extinguisher tackles what fire. Whether in the home, public, or private organisations, Firexo is the most efficient firefighting solution on the market.

United Kingdom

One of the UK's leading providers of vacant property services, site security and lone worker protection.Achievements:- Recruitment, design, on boarding and implementation of Graduate Program to protect future succession planning.- Recruitment, design and implementation of Lone Worker GTM strategy to ensure future market share growth.- Recruitment, design and implementation of Core Vacant Property Services GM strategy.- Design, management and implementation of induction, sales improvement and operating rhythm for 3 channels. Graduates, Lone Worker and Core Orbis New Business Sales Team.

Company Profile: Johnson Controls merged with Tyco Fire & Security to create a global and diversified technology and multi-industrial leader, serving a wide range of customers in more than 150 countries. 117,000 employees create intelligent buildings, efficient energy solutions and fire, gas and security solutions. Providing more than three million customers around the globe with the latest fire protection and security products and services. A leader, in smart technologies.Leading a team of 11 Sales Managers & 132 Sales Consultants, to execute the company activities delivering the expected results to SME end user. Through a relentless focus on coaching and performance delivery, creating a high performing, customer centric sales community.Achievements• Achieving new revenues of £23m order value and £5.6m recurring revenues per annum• Design and implementation of sales fundamentals and operating rhythm ensuring best practice and consistency across teams• Design, management and implementation of induction, sales improvement and future leader programmes• Significant improvement in activity kpi’s and sales performance per active head• Built the sales strategy and personal development plans for the UK&I Commercial business • Drove the implementation and adoption of CRM Salesforce.com within the UK&I • Lead a major structural change in the sales channel designed to reduce the cost of sales and improve margin delivery • Redesigned the reward and recognition programmes to drive a performance culture• Recruitment and Coaching of first line sales managers in building high performing teams• Go to market offerings and launch of new smart technology “Smart Business”

Responsible for all sales growth and operations, as well as overseeing the day-to-day management of the commercial sales efforts on a national basis. Responsibilities • Growth of 6 categories – Furniture, Catering, Cleaning & Washroom, Health & Safety, Workwear & PPE, and Shredding• Field Sales and Operations• Personal Development – Direct Reports • Marketing Campaigns• People & Process – Matrix Management • Sales budgets £32m Facilities Supplies and £11m FurnitureAchievements• Significant improvement in the overall performance of both business units (In decline since 2007) Growth plan implemented 10 months of successive growth.• Segmented client base, designed and implemented contact strategy and account development plans to maximise account growth opportunity and protect customer base.• Devised and implemented vendor based sales training - Workshop based training modules• Designed and implemented recruitment, induction, and people development with relevant milestones and KPI’s. • Analysis of client base development

Telford, United Kingdom

one the largest European B2B office products company. Responsible for all field sales activity and contract sales as well as overseeing the day-to-day management of the commercial sales efforts on a national basis with full P&L Responsibility of £90m Responsibilities • Growth of category - Office Consumables• Field Sales and Operations• Personal Development – Direct Reports • Marketing Campaigns• People & Process – Matrix Management • Direct Reports – 6 Regional Sales Managers, 52 Area Sales Managers, and 500 Strong Field Sales – Territory Sales Model. Telesales Manager, 12 Telesales Executives, 6 Sales Analysts.

Blackburn

This was a short assignment working with the marketing team to launch and develop a new sales channel.

This was initally a 6 month assignment but ended up as 10 months.

Brought into the business to create and develop an integrated sales model from scratch. In 2007 Corporate Express introduced McKinsey Management Consultants to create a sales excellence programme for the UK, I was chosed as a member of the steering committee and project team.Achievements;~Laid the foundations in line with a 5 year Global strategy, to re-invigorate a Mid Market proposition and build a sales force.~Introduced, trained and implemented KPI's, measurement documents, structured 121/appraisals, field training and feedback reports, a structures sales process, fact finding documents and sales presenter.~Restructures and developed a team of on site client support within the Companies blue chip strategic accounts in the City.~Structured, developed and trained a national account management team, to support the account structure.~Designed, developed and implemented a company wide induction program for the entire sales force and supporting functions.

Joined Chubb Fire originally as a Regional Sales Manager responsible for 4 local business centres and 28 sales people across the midlands.~Recruited, trained and developed the sales force through a strcutured process designed to ensure success.~Coached the Local Business Managers how to manage, train and develop their sales teams.Promoted in 2007 to National Sales Manager for Kidde Fire Protection Services within the group.Responsible for 3 sales channels, field sales, service engineers, systems sales.~Aligned the sales functions of the newly merged into the UTC family.~Rolled out national foundation sales training and performance management.~Trained and coached the inherited team of Regional Sales Managers and Branch Managers on effective sales and performance management, which resulted in reducing staff turnover, increasing sales and profitable sales.

Responsible for 17 franchised depots from Norwich to Preston ensuring Franchiseeand their sales teams achieved stretching results.~introduced quarterly team conferences and sales league tables to establish a sales culture.~implemented structured training for the sales managers~Turnover target of £132m which was always achieved and more. Took the region from 3rd place nationally to 1st consistently.

Education record

English, Mathematics, History, Geography, Biology, German