Nicki Sneed Email & Phone Number

Moorhead, Mn, Us

United States

Fargo, North Dakota, United States

As the Store Operations Manager at Nichole's Fine Pastry, I had a hand in everything from running the daily operations to shaping company policy. Leading a team of over 30, I juggled scheduling and human resources duties while making sure we're adhering to health standards and legal regulations. I was the go-to for staff members, a main point of contact to keep everyone informed and on the same page.Recruiting and training new employees, carrying out performance reviews, and sometimes having tough disciplinary conversations - that was all part of my role too. I made sure everything ran like clockwork, from completing orders to getting ready for the seasonal rush, all the while keeping a finger on the pulse of every department through weekly management meetings.Communication was key, and I ensured it flowed smoothly in all directions. Add to that the customer service aspect, including professional email correspondence, and you've got a pretty full plate. But it was all in a day's work for me, ensuring our store remained a positive, inclusive, and efficient place to work and visit.

Los Angeles, California, United States

As the Kitchen Operations Manager at Milk Jar Cookies, my job was quite literally a mix of everything delicious and efficient. I led a small but mighty team of 8 in the kitchen, where we handcrafted quality baked goods like artisan cookies and cakes. On an average day, we'd create around 500lbs of products, all from scratch.While managing the labor and schedules of the team, I also handled the less glamorous tasks like correcting time cards and coordinating with the CEO. I played a crucial role in the procurement process too, making sure we had all the right materials at the right time and even negotiating with vendors.Maintenance of the kitchen equipment and facilities was also on my plate, along with ensuring a safe and healthy work environment. And it wasn't just about the present – I made sure to keep the future in mind by preparing for busy seasons and new product launches.Communicating with my team and other departments was key, and I provided regular updates to the Director of Operations. I was also the one to conduct performance reviews and handle any necessary disciplinary actions.And talk about large orders! I worked closely with the Front of House Managers and the Shipping Manager to fill orders of up to 3,000 cookies. All in all, my role was a blend of kitchen magic and efficient management, all with the goal of delivering top-notch products and ensuring a smooth-running kitchen.

West Hollywood, California, United States

As the Morning Baker at Cookie Casa, I was the early bird who made sure everything was ready for our day. Each morning, I baked a host of goodies, from cookies to muffins and everything in between, preparing for preorders and stocking the shop.My role wasn't just about following existing recipes - I got to flex my creativity by coming up with new recipes and seasonal items. Besides baking, I also prepared a variety of ingredients for future use, including everything from curds and custards to jams, fillings, and frostings.Keeping my workstation and the kitchen spotless was a top priority, as we strictly followed Los Angeles County and California state health department codes. I also assisted customers with their orders, whether in person or over the phone, ensuring they had a great experience with us.On some occasions, I was responsible for closing the store, which included closing the register and filing closing reports. All in all, my role was a blend of culinary skills, creativity, customer service, and responsibility.

Fargo, North Dakota, United States

As the Assistant Night Manager at Gigi's Cupcakes, I wore many hats. Starting as a Morning Baker, I baked an array of tasty treats, from cupcakes and cookies to cakes for preorders and same-day orders. On top of that, I prepared different frostings, fillings, meringues, and compotes. I also got my hands dirty with fondant prep work, showing my skills in prepping, rolling, cutting, and sculpting.Beyond baking, I also trained new team members, making sure they were up to speed on all our company policies. I even mastered the company's signature 'Gigi Swirl', frosting and decorating cupcakes to meet our high company standards.When it came to wedding orders, I was on the front line. I conducted wedding tastings, assisted customers in choosing the perfect wedding planning packages, and took care of delivering and setting up wedding orders.Safety was always a priority, so I worked hard to maintain a safe and sanitary store and kitchen, following all company, county, and state health standards. Overall, my role combined baking artistry, team training, customer service, and safety management.

Fargo, North Dakota, United States

As a Day Shift Associate at Breadsmith, I was a baker, delivery person, and customer service rep all rolled into one. I prepped, mixed, and baked a variety of delicious items like cookies, scones, muffins, dessert breads, brownies, and bars. I managed the inventory of these products, making sure we never ran out of anything.Each morning, I delivered our goods to businesses and grocery stores across the FM areas, setting up and stocking displays to attract customers. Back in the store, I served our customers, taking orders and chatting with them, always aiming to make their visit a pleasant one.Cleanliness was paramount, so I took care to maintain a tidy kitchen and storefront, keeping in line with all company, county, and state health standards. All in all, my role combined baking, delivery, customer service, and cleanliness in a fast-paced, customer-focused environment.

Aurora, Colorado, United States

As a Dental Assistant at Aurora Modern Dentistry, my role was to ensure patients had a great experience, whether they were in for a routine check-up or a surgical procedure. I was the friendly face that patients interacted with, and I always aimed to make their visit as comfortable as possible.I also played a key role in keeping the office running smoothly, helping to ensure we always stayed on schedule and operated at our best. It was my responsibility to make sure everything flowed seamlessly, from patient arrivals to the completion of their procedures.Above all, safety was a top priority. I ensured our workspace was clean and safe for everyone—employees and patients alike—strictly following sanitation protocols and health regulations. Overall, my role was about delivering excellent patient care, supporting smooth operations, and maintaining a safe, clean workspace.

Education record

Associate'S Degree