Nicki Watson

Nicki Watson Email and Phone Number

People Manager/Leader/Account Management/Customer Success/Retention @ AppDirect
san francisco, california, united states
Nicki Watson's Location
Greater Chicago Area, United States
Nicki Watson's Contact Details

Nicki Watson work email

Nicki Watson personal email

n/a
About Nicki Watson

Nicki Watson is a People Manager/Leader/Account Management/Customer Success/Retention at AppDirect. They possess expertise in account management, customer retention, telecommunications, sales, customer satisfaction and 21 more skills. Colleagues describe them as "Nicki is an inspirational leader. Nicki allows you to fly on your own, but will be there when you need her. I loved working under her. Nicki provides challenging assignments and even if it's out of your comfort zone, you feel accomplished when the task is done. Nicki is a leader that builds you up. Nicki is also the best cheerleader for her associates." and "Words cannot do justice to the caliber of individual Nicki has proven herself to be. I was fortunate enough to have had Nicki on my team for 4 years, where she consistently demonstrated her drive and determination to meet and exceed established goals. While Nicki holds herself to the highest standards as an individual contributor, she also acts as a leader and mentor for her team. She is held in high regard, in part due to her contagious enthusiasm, upbeat attitude and boundless energy. Nicki ‘s charisma and accountability have earned her the respect of coworkers and employees. Nicki is an absolute class act and will undoubtedly continue to succeed in all of her endeavors."

Nicki Watson's Current Company Details
AppDirect

Appdirect

View
People Manager/Leader/Account Management/Customer Success/Retention
san francisco, california, united states
Website:
appdirect.com
Employees:
594
Nicki Watson Work Experience Details
  • Appdirect
    Manager, Partner Success
    Appdirect Nov 2023 - Present
    Chicago, Illinois, United States
  • Access One, Inc.
    Chief Client Officer
    Access One, Inc. Aug 2021 - Nov 2022
    Greater Chicago Area
  • Access One, Inc.
    Executive Vice President
    Access One, Inc. Aug 2019 - Aug 2021
    Greater Chicago Area
  • Access One, Inc.
    Vice President, Customer Engagement
    Access One, Inc. May 2017 - Jul 2019
    Greater Chicago Area
    Responsible for the Account Management, Customer Care, Sales and Channel Support, and Order Specialist Teams at Access One.
  • Access One, Inc.
    Director Of Account Management
    Access One, Inc. Apr 2015 - Apr 2017
    Chicago, Il
    • Responsible for managing the Account Management team• Oversee all existing Access One accounts post-sale• Seek new business and upgrade opportunities within the existing base • Manage all renewal contracts for existing clients • Work closely with the leadership team to achieve organizational goals
  • Access One, Inc.
    Manager Of Account Management
    Access One, Inc. Aug 2012 - Mar 2015
    Chicago, Il
    • Responsible for managing the Account Management team • Perform the duties of an Account Manager for select high end accounts• Seek new business opportunities within existing client base in order to drive new sales• Assisting the team with retention goals through the development of long term relationships with customers and agents
  • Access One, Inc.
    Account Manager Team Lead
    Access One, Inc. Apr 2011 - Jul 2012
    Chicago, Il
    • Responsible for retaining and growing assigned customer base• Managed over 50% of Access One’s largest customers• Responsible for training new team members• Acting as a mentor by attending various pre and post- sale customer appointments with Account Managers
  • Access One, Inc.
    Account Manager
    Access One, Inc. Apr 2007 - Mar 2011
    Chicago, Il
    • Responsible for the retention and revenue growth of an assigned book of business • Assist in building and maintaining client relationships through the development and execution of post- sales support plans • Identify and recommend action plans to address new service opportunities that are consistent with overall company strategy
  • Access One, Inc.
    Service Management Level Ii Technician
    Access One, Inc. Oct 2005 - Mar 2007
    Chicago, Il
    • Responsible for working with customers and vendors to resolve and repair trouble issues • Performing network trouble shooting tasks in order to resolve issues efficiently
  • Enterprise Rent-A-Car
    Assistant Branch Manager
    Enterprise Rent-A-Car May 2004 - Sep 2005
    Joliet, Il
    • Responsible for running a rental branch with a fleet of 150-160 cars• Ran all aspects of day to day operations of branch including customer relations, the management of costs, expenses, and income of rental branch

Nicki Watson Skills

Account Management Customer Retention Telecommunications Sales Customer Satisfaction B2b Solution Selling Sales Management Management Managed Services Leadership Customer Relationship Management Networking Customer Acquisition Goal Oriented Team Oriented Organizational Structure Self Driven Salesforce.com Direct Sales Business To Business Time Management Customer Support Goal Driven Leader Organization Self Starter

Nicki Watson Education Details

  • Loras College
    Marketing/Marketing Management, General
  • Mother Mcauley
    Mother Mcauley
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about Nicki Watson

What company does Nicki Watson work for?

Nicki Watson works for Appdirect

What is Nicki Watson's role at the current company?

Nicki Watson's current role is People Manager/Leader/Account Management/Customer Success/Retention.

What is Nicki Watson's email address?

Nicki Watson's email address is nw****@****inc.com

What is Nicki Watson's direct phone number?

Nicki Watson's direct phone number is +131244*****

What schools did Nicki Watson attend?

Nicki Watson attended Loras College, Mother Mcauley.

What skills is Nicki Watson known for?

Nicki Watson has skills like Account Management, Customer Retention, Telecommunications, Sales, Customer Satisfaction, B2b, Solution Selling, Sales Management, Management, Managed Services, Leadership, Customer Relationship Management.

Who are Nicki Watson's colleagues?

Nicki Watson's colleagues are Josh Peterson, M. Aquib Sheikh, Dave Polakowski, Chad L., Shankar L M, Nupur Patil, Edgar Cruz.

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