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Nick Young is listed as Chief Customer Experience Officer - RS Group | International Executive | P&L Leader | CXO | CCO | COO | CDO | CMO | MD | President at RS Group plc, based in London Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nick Young.
Nick Young previously worked as Group Chief Customer Officer at Rs Group Plc and President & Group Chief Digital & Innovation Officer at Rs Group Plc. Nick Young holds Ilm Coaching Certification, Organizational Leadership from Qa.
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I've found that being good consistently is one of the best examples of being GREAT.I aspire to be better every day, making new connections and being an active advocate for change;Like humanising the executive and C-suite roles so we can see more young, diverse and talented people achieving great things in their careers.The importance of talking about men's mental health so that men have the support they need to become their best versions.To be a leader that others want to follow in pursuit of achieving great outcomes for organisations, with other leaders of change. Being humble enough to recognise success isn't an individual journey - it's a collective one and there is ALWAYS more to learn and to achieve!‘If you want to go fast, go alone.If you want to go far, go together.’Thanks for reading 🙌🏼
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King'S Cross, England, Gb
Member of the executive committee, reporting to group CEO. Leading our global customer offer including Customer strategy, Group Brand & Marketing, Digital, Sales & service effectiveness, Customer experience and data across all channels.
King'S Cross, England, Gb
Member of the executive team, reporting to the Group CEO, leading the Digital & Innovation transformation for the Group.With £1.8bn (64% group revenue) in global digital revenues, we have one of the largest digital offerings, operating on a global scale with over 50 websites and a range of digital solutions. We passionately believe that digital underpins the future of industry and are working to provide a seamless, connected and solutions rich, omni-channel experience.
London, London, Gb
A member of the RS Group PLC executive team, report to group CEO. Okdo is a new business, established in Aprio 2019.As President of OKdo, I am responsible for the £100m P&L, leading the business units growth. OKdo is a global technology based offering across Single Board Computing (SBC) & Internet-of-Things (IOT). I lead our efforts to differentiate OKdo, building on the strong product portfolio and creating an ecosystem providing disruptive and innovative solutions across industrial, education, technology and home sectors.Delivering a transformation plan to propel the OKdo business through a scale up period, delivering a CAGR >20% and 4x increase in operating profit to date.
King'S Cross, England, Gb
Leading the digital efforts across the ECM group, contributing revenues >£1bn. Established and led talented on/offshore team >400 people globally across CX, UX, Product, Propositions, Paid & Earned media and technology engineering to achieve our ambitious digital transformation efforts.
King'S Cross, England, Gb
Key Achievement: Responsible for shaping a significant online transformation, realising £20m p.a. in incremental revenue, increasing online customer acquisition by c.180k p.a. and significantly improving the online customer experience- Own the requirements as senior user, working as part of a project team to ensure that the requirements are delivered in full, on time to budget and meet the needs of our customers.- Lead the delivery of all strategic changes to the web, ensuring key metrics were on track and the business case was achieved.- Acting as a change champion for ‘new ways of working’ from waterfall to an agile, while implementing continuous improvements throughout the project lifecycle - Responsible for reporting progress and issues up to and including C level
Northampton, England, Gb
• Responsible for defining an end to end online experience for this not for profit organisation, focused on driving interaction and information to its diverse customer base.• Responsible for defining new internal solutions to digital problems and ensuring a strong ROI was achieved for all investments.• Responsible for the development and delivery of the online roadmap adopting various methodologies (Waterfall vs Agile) to meet quality, time and costs metrics.
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Nick Young works for RS Group plc.
Nick Young is listed as Chief Customer Experience Officer - RS Group | International Executive | P&L Leader | CXO | CCO | COO | CDO | CMO | MD | President at RS Group plc.
Nick Young is based in London Area, United Kingdom while working with RS Group plc.
Nick Young has worked for Rs Group Plc, Okdo, Cbi (Confederation Of British Industry), Bt, and St Andrew'S Healthcare.
You can use AeroLeads to view verified contact signals for Nick Young at RS Group plc, including work email, phone, and LinkedIn data when available.
Nick Young holds Ilm Coaching Certification, Organizational Leadership from Qa.
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