Sales Manager
Current• Overseeing daily operations with meticulous attention to detail• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and controls• Delivering a high standard of sales, administrative, marketing and financial support• Studying market research and trends to determine consumer demand, potential sales volumes and effect of competitor operations on sales• Determining merchandise and services to be sold• Implementing prices• Sourcing and negotiating with vendors to procure merchandise for resale• Developing and implementing marketing strategies• Planning budgets and monitoring revenue• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies• Data entry and database management, maintaining meticulous records• Reading and interpreting technical documentation• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong member of a cohesive team with strict adherence to health, safety and statutory regulations, service level agreements, quality standards, governance processes and compliance requirements • Managing sales assistants effectively to ensure customer growth, brand awareness and operational excellence
