Nicki Hill

Nicki Hill Email and Phone Number

Operations Manager @ Motorq
Nicki Hill's Location
Los Angeles Metropolitan Area, United States, United States
Nicki Hill's Contact Details

Nicki Hill personal email

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About Nicki Hill

I'm a project professional who thinks the work day is too long to be stuck with tools and processes that just don’t fit - so I do everything in my power to make sure things run smoothly. I've spent the past four years helping teams define challenges and create right-fit solutions rooted in deep understanding of project needs and user perspectives. I take a consultative approach to achieve business goals, focusing on an organization's numbers and narratives to deliver solutions that resonate with those closest to product and process changes. Ultimately, my work as an Operations Manager is a mix of team building, collaborating and problem-solving.The highlight of my career has been leading the product development of a solar sales software in a rapidly changing industry. It was aimed at stabilizing and streamlining the proposal process for sales representatives by building a tool which easily adapted to new business demands. During my time building this product, I was able to improve efficiency and the quality of the sales proposal generation process. This was accomplished while automating the collection of key contract data and ensuring policy compliance at point of sale by building robust, dynamic business logic to adapt to changing needs.Though I spend my days managing projects, outside of work I am incredibly passionate about sustainability efforts on the personal and community scale - especially green and natural building.If you'd like to learn more about my experience, geek out about the latest green building material innovation, or think I would be a good fit for your company - feel free to reach out to me via LinkedIn.

Nicki Hill's Current Company Details
Motorq

Motorq

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Operations Manager
Nicki Hill Work Experience Details
  • Motorq
    Operations Manager
    Motorq Aug 2020 - Present
    San Francisco, Ca, Us
  • Energy Service Partners
    Project Acceptance Manager
    Energy Service Partners Jan 2020 - Jul 2020
    Torrance, California, Us
  • Freedom Forever
    Operations Analyst
    Freedom Forever May 2019 - Jan 2020
    Temecula, California, Us
  • Icf
    It Business Analyst - Energy Efficiency - Innovation And Customer Engagement
    Icf Nov 2017 - May 2019
    Reston, Virginia, Us
  • Oneroof Energy, Inc.
    Operations Manager - Underwriting
    Oneroof Energy, Inc. Feb 2016 - Sep 2016
    San Diego, Ca, Us
    OneRoof Energy is a Southern California based residential solar company offering sales, design, installation, monitoring and maintenance to customers nationwide. OneRoof specializes in in-house solar financing and solar sales technology development.• Hired by COO and VP Operations to launch and lead a solar underwriting team and product which analyzed project viability and profitability, resulting in $12M savings.• Identified initial system inefficiencies and bottlenecks to craft strategy on new underwriting process, providing recommendations and buy-in from senior leaders .• Developed processes, documents, training and multidisciplinary qualification from scratch to avoid unprofitable and problematic projects.• Inspired change in operational culture from “we don’t do that” to “how can it be done”.• Created, alongside technology team, the first reportable and standardized communication process by implementing a ticket-style notification process for customer issues.
  • Verengo Solar
    Product Manager + Business Analyst
    Verengo Solar Sep 2013 - Oct 2015
    Torrance, Ca, Us
    Verengo Solar partners with leading solar financing companies to market, sell, design, and install residential solar systems. Since 2008, Verengo has helped more than 18,000 customers in five states reduce their carbon footprint and utility bills by installing solar.• Led a small offshore team to define, develop and launch a proprietary solar sales software that decreased proposal generation time by 50% and user error by 65% - generating $125M in annual sales• Managed all requirement gathering and user stories, basic wireframing, manual QA and UAT, user support and training, bug tracking and development backlog• Produced training materials, job aides and facilitated workshops to prepare new hires and continually update sales teams on growth and evolution of software• Acted as subject matter expert (SME) on collaboration and impact between departments, including operations, financing policy, utility policy and systems
  • Verengo Solar
    Process Manager - Underwriting
    Verengo Solar Jan 2013 - Sep 2013
    Torrance, Ca, Us
    • Anticipated process changes resulting from business developments, drove cross-functional improvement efforts for small and medium sized projects with a focus on an underwriting team processing $115 mil in annual throughput.• Spearheaded process revisions and operational training for major shift in financing source affecting $35 mil of pipeline, collaborating with tech team, other ops teams, and external finance partner to ensure smooth roll-out.• Decreased specific utility rejection by more than 50% by introducing structured cross-team feedback loop and targeted training for sales and underwriting teams.• Created first formalized underwriting new-hire training materials, increasing standardization of and further consolidating reference resources.
  • Verengo Solar
    Solar Underwriter
    Verengo Solar Aug 2011 - Jan 2013
    Torrance, Ca, Us
    • Provided comprehensive, solutions-based policy and technical analysis for $36M of residential solar projects annually.• Wrote underwriting policy, procedures and best practices handbook to improve the standardization of review process and consistency of underwriting results.• Acted as pre-release tester for core underwriting analysis tools, designing test scenarios and providing feedback to developer for iterations.
  • Verengo Solar
    Solar Rebates Administrator
    Verengo Solar Apr 2011 - Aug 2011
    Torrance, Ca, Us
    • Recovered $1.5M of payments from finance partners by resolving backlog of $8.5M incomplete or missing post-installation field audits.• Increased compliance from 60% up to 90% for field-based post-install audits by improving user experience, coordinating with foreman and gaining buy-in with field staff and management.• Submitted $14M of incentive applications and claims with 96% first-time pass rate.
  • Dancing Rabbit Eco-Village
    Natural Building Apprenticeship
    Dancing Rabbit Eco-Village May 2010 - Oct 2010
    Construct a 850+ square foot strawbale house from reclaimed and natural materials, in a rural, off-the-grid intentional community.Construction included:- preparing reclaimed material for re-use- framing (walls, conventional framing for hip roof)- earthen floor with radiant heating- non-load bearing strawbale construction- interior and exterior earthen plaster- installation of standing seam metal roof- limited experience with cob- project built using only solar energy
  • Habitat For Humanity Of Orange County
    Americorps Construction Member
    Habitat For Humanity Of Orange County Aug 2007 - Jul 2008
    Santa Ana, Ca, Us
    AmeriCorps is an 11-month national service program through the Corporation for Community and National Service. Corps members serve their communities full time, receiving a modest stipend, education award, and valuable work experience. • Serve as an assistant to the site superintendent in areas of volunteer management, safety, and construction. • Prepare for volunteer labor on non-profit residential construction sites by purchasing, transporting, and organizing building materials and tools. • Plan and lead construction tasks with volunteer groups of 2 - 30 people, ensuring safety, and creating positive, meaningful volunteer experiences.• Volunteers included board of directors members, management teams of prominent corporations, donors, homeowners, and people of diverse cultural, religious, and linguistic backgrounds. • Construction included experience in: framing, rough wiring, PEX plumbing, roofing, siding, basic landscape irrigation.• Special projects included working with the Orange County ARCH, Long Beach VA hospital, and the Habitat for Humanity affiliates in St. Bernard’s Parish, LA and Biloxi and Gulfport, MS.

Nicki Hill Skills

Solar Energy Management Leadership Project Management Renewable Energy Construction Photovoltaics Microsoft Excel Sustainability Customer Service Strategic Planning Time Management Training Sales Non Profits Program Management Theatre Energy Efficiency Business Process Analysis Nonprofits Grant Writing Software Product Management Business Requirements

Nicki Hill Education Details

  • Chapman University
    Chapman University
    Theatre Technology
  • Long Beach City College
    Long Beach City College
    Technology
  • General Assembly
    General Assembly
    Product Management
  • General Assembly
    General Assembly
    Front End Web Development
  • Evergreen Institute
    Evergreen Institute
    Renewable Energy
  • St. Louis Community College
    St. Louis Community College
    Continuing Education

Frequently Asked Questions about Nicki Hill

What company does Nicki Hill work for?

Nicki Hill works for Motorq

What is Nicki Hill's role at the current company?

Nicki Hill's current role is Operations Manager.

What is Nicki Hill's email address?

Nicki Hill's email address is nh****@****rgy.com

What is Nicki Hill's direct phone number?

Nicki Hill's direct phone number is +131468*****

What schools did Nicki Hill attend?

Nicki Hill attended Chapman University, Long Beach City College, General Assembly, General Assembly, Evergreen Institute, St. Louis Community College.

What are some of Nicki Hill's interests?

Nicki Hill has interest in International And Alternative Music, Conflict Resolution And Mediation, Natural Building Techniques, Independent Media, Crafts, Public Radio, National Service And Volunteerism, Sustainable Design And Lifestyle.

What skills is Nicki Hill known for?

Nicki Hill has skills like Solar Energy, Management, Leadership, Project Management, Renewable Energy, Construction, Photovoltaics, Microsoft Excel, Sustainability, Customer Service, Strategic Planning, Time Management.

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