Nickii Ecker Email & Phone Number

Stuart, Florida

Provide clients with information regarding services and help them with required documentation for insurance authorizations. Request authorization for Medicaid recipients for services. Call client insurance companies to get benefits for services, inform the client and keep client files updated. Review Behavior Assistant/Registered Behavior Technician resumes, schedule and perform interviews. Complete Orientation/ Documentation training for Behavior Assistant/Registered Behavior Technicians. Help Regional Coordinator, Billing Department and Client with Billing issues.Complete reviews of required contractor documents according to state and private agency regulations. Connect client and staff for services. Contact and update clients on waitlist for status of services and refer them to other agencies and services as needed.

Orlando, Florida Area

Responsible for all aspects of managing the Orlando office. Updates and maintains calendar schedule for all CPA’s in Orlando. Preform client work paper files. Type and process financial statements. Responsible for processing monthly billing.Ensure confirmations are received timely for Audits and Review purposes. Maintain office equipment and supplies. Generate and maintain spreadsheets of due dates for corporate and individual tax returns and tangible personal property. Process corporate and individual tax returns.

Altamonte Springs, Fl

Responsible for the continued success of all Agency programs and support of Human Resources. Assign counselors to clients under qualified programs and oversee services are executed to agency standards. Provide guidance, case consultation and support to staff in coordinating approved service for clients. Maintains and generate reports to ensure that the proper authorization process occurs for each program. Review and monitor case files for agency and government quality assurance standards. Train staff to ensure that quality of case files is maintained.

Winter Park, Fl

Ensures that the proper authorization process occurs on each program for billing with insurance providers. Develop standard operating procedures of all program processes. Assign behavior counselors to clients under qualified programs and oversee services are executed to agency standards. Provide guidance to staff in coordinating service for clients. Review and monitor case files for quality assurance standards.Provide training to staff to ensure that quality of case files is maintained. Ensures that staff completes all documentation and reports in a professional, timely manner and makes all deadlines. Generate reports to track staff paperwork deadlines. Prepares marketing to doctor’s offices and other agencies for new business development. Review all program services for account/claim specialist to ensure all services are billed efficiently and accurately. Liaison to community agencies and referral sources.