•Ensured all product displays reflected global merchandising standards in a territory of 46 accounts.•Managed visual merchandising direction and training to staff of up to 20.•Monitored inventory and ordered merchandise, signage or supplies as needed.•Provided guidance to accounts by recommending the appropriate branding and marketing options to promote their business. •Assisted with of event set up and promotions.

•Maintained fixture program within territory by setting up new concept shops, maintaining visual standards for category fixtures, and installing brand signage. •Provided training to retail associates on merchandising standards/concept guidelines. •Created consistent and positive representation of the brand. Collaborated with corporate office, sales representatives, and retailers to maintain inventory for 35 stores.•Managed territory's travel budget, expenses, and schedule rotation.

•Conducted counseling sessions on personal financial issues such as: budgeting, housing, bankruptcy, credit and money management. •Evaluated the client’s financial situation to determine appropriate actions regarding income and expenses.

•Screened incoming calls from prospective clients for debt management, credit counseling and financial education services. •Explained available services, gathered data, entered client information, and scheduled appointments. •Administered education tests to clients or troubleshoot issues related to online services. .

•Managed fixture program within territory by setting up new concept shops, maintaining visual standards for category fixtures, and installing brand signage. •Provided training to retail associates on merchandising standards/concept guidelines. •Created consistent and positive representation of the brand. Collaborated with corporate office, sales representatives, and retailers to maintain inventory for 35 stores.•Managed territory's travel budget, expenses, and schedule rotation.

•Managed the sales, staffing, and operations of all apparel departments with 10 to 20 associates. •Responsible for daily operations of the entire store, acting as duty manager for scheduled shifts. •Ensured that all corporate directives were executed quickly and accurately. Provided friendly customer service and effectively resolved issues and/or complaints. •Controlled payroll expense and monitored floor coverage for appropriate staffing levels. •Involved in hiring/selection process, performance reviews, disciplinary issues, training, and coaching of employees.

•Supervised multiple selling areas within the store and interacted with a variety of personalities, resolved problems and complaints. •Executed merchandising, signage, and visual displays according to company standards. Responsible for floor leadership and opening/closing duties. •Monitored performance standards, provided coaching, and conducted annual performance reviews.