Nicki Villalobos Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

Conduct outbound B2B sales calls to prospects interested in government Employee Retention Credit(ERC) program.Strengthened customer relationships with proactive and collaborative approach to managing needsProvide comprehensive information on benefits and eligibility requirements of ERC to potential clients.Utilize research and lead generation techniques to identify and qualify leads.Collaborate with sales team to devise effective sales strategies and achieve team targets.Maintain accurate records of sales activities, prospect interactions, and sales pipeline using CRMsoftware.Stay abreast of industry trends, regulatory changes, and competitor offerings to position our serviceseffectively.

Tampa, Florida, United States

Utilizes lead referral sources in addition to database mining and competitor recruiting to identify candidates who are interested in opportunities within the business lineEffectively communicates what the business line has to offer candidates to create a positively different experienceInterviews interested candidates, checks employment references and background and verifies credentials to determine if the candidate meets the hiring criteria set by the business lineNegotiates salary, benefits and stipends to insure an acceptable company profit marginGains acceptance by candidate and clients to confirm a working assignment with the business lineMonitors employees' performance during their assignment; this includes regular communication, overseeing payroll, conflict resolution, and employee retentionMeets and exceeds established hiring goals, budgets, and performance standardsDevelops recruiting strategies and skillsDevelops and maintains relationships with candidatesManages profit margin within company parametersTracks and reports productivity and weekly activity to ensure that the minimum company expectations are met or exceeded

Clearwater, Fl

• Actively promotes, via phone and other channels, ZELIS PAYMENTS services to health care providers, including physicians and hospitals• Works closely with Provider Enrollment Coordinator in soliciting business, executing member agreements and maintaining superior customer service levels• Proactively Demonstrates proficiency in following up on leads; both new and existing• Has foundational knowledge of ZELIS PAYMENTS products and potential benefits to end-users• Maintain awareness of and ensure adherence to ZELIS PAYMENTS standards regarding privacy and company policies and procedures• Performs other duties as assigned

Palm Harbor Florida

• Build and maintain relationships with new and existing customers while educating the customers about the freight shipping process, products and services• Achieve sales standards set for the department• Negotiate client and carrier rates• Employing conflict resolution tactics• Answer inbound and make outbound calls

Tampa Florida

• First 3 full months selling was Medicare AEP and I came out in Top 20 in Brokerage firm out of 150 Brokers with approximately 125 sales in 7 wks. After AEP I started selling premier ancillary products (cancer, hospital indemnity, dental, vision & hearing) and I was one of the highest cross sellers in the brokerage firm.• Licensed in 17 states holding appointments with many of the top insurance companies (Humana, United Health Care, Wellcare, Aetna, AARP, Blue Cross Blue Shield, Care Improvement Plus, Medico, Mutual of Omaha,etc)• Understand and Adhere to all company, carrier and/or CMS related policies and procedures.• Conduct a thorough needs analysis with each client, determine the most appropriate insurance plan based on a combination of price and value from the carriers we represent. Assist clients in the application process and ensure that all required information is accurate and compliant with all applicable rules and regulations.

Clearwater & New Port Richey Florida

• Highest Occupancy growth in the Region for 2013 bringing census from 72% to 92% in less than 1 year in a 200 bed Independent /Assisted /Memory Care Community• Responsible for all community inquiries, building relationships with the families through the discovery process to uncover the family’s needs, concerns, objections etc. Touring the families in the community, going over financials, recommending financial solutions, uncovering objections and overcoming them and ultimately moving that resident into the community.• Responsible for external outreach and networking with healthcare professionals and other community based organizations to develop new programs and marketing initiatives to generate a qualified and consistent professional referral base• Manages and assists department heads in situations requiring resolution of conflict, negotiation or collaboration on a case by case basis, ranging from requests, concerns to complaints. Ensures proper follow up that each is handled in a timely and optimal manner while maintaining compliance with state, federal and corporate regulations.• The lead director responsible for conceptualizing, developing, and facilitating the implementation of any and all projects pertaining to sales, admissions, census management, and internal and external marketing efforts • Diligent management and communication with all department managers, clinicians and line staff to ensure extensive resident length of stay • Continuous census development and management regarding new admissions and resident retention including, daily family consultations, lead data base connections, admission screenings • Responsible for coordinating, organizing and marketing for internal and external events for professionals, residents and families.

Saint Petersburg, Florida

• Responsible for prospecting new business mostly via telephone and generating average revenue of $1K to $30K per client for a multimedia advertising campaign. Build strong relationships with luxury real estate brokers, agents, advertising agencies, marketing companies and homeowners to make a consultative assessment and offer creative options to full fill their needs.• Negotiating sponsorships for large networking/marketing events as well as handle all the event coordination. • Attended numerous trade shows, receptions and networking events to promote our company, meet with existing clients and prospect new business.• Providing stellar customer service and maintaining accounts with monthly follow-ups that are tracked and logged in the customer database.

Clearwater, Florida

• Consistently a top revenue generating multimedia sales representative for 9 years that met or exceeded monthly sales budgets ranging from $10-$25K per month. Received numerous sales awards, set two Private Party sales records for the highest sales in a 2 week period of $17,841 and highest sales in one day of $5,028. These sales highly contributed to our team hitting the overall budget. Achieved this by prospecting new business via telephone, obtaining high up-sell/cross-sell percentages, high close ratios, and a tremendous amount of hard work and dedication. • Proven abilities in sales and dedication to customer focus that led to repeat business, referrals and an opportunity to train and motivate new employees as well as assist struggling reps to overcome their obstacles and achieve their goals. • Assisted management & administrative staff to implement new policies, prices, procedures and documentation. This contributed to the sales representatives and staff having better time management which led to higher productivity and increased sales. • Attended trade shows allowing me to promote our company; meet with existing clients and prospect new business.• Community Relations Coordinator for our office responsible for contacting organizations, working out all details required to volunteer, working with HR, Community Relations Coordinator in Atlanta, and all Department Managers. Scheduling volunteer days, having posters created reminders and follow up with employees. Pro-active leadership motivated approx. 40% of our 80 employees in our office to start participating in community outreach.

I was Promoted twice. Assistant Manager (2002-2002)• Supervised 20-25 employees including servers, hosts, bartenders, dishwashers, busers, and kitchen staff while maintaining customer satisfaction and store appearance at all times. • Daily, Weekly and Month-To- Date sales, labor costs, food /liquor comps and tip-share, and all procedures involved in nightly closing of the restaurant.• Motivated employees to up sell their orders by running contests and acknowledging accomplishments or improvements with awards and recognition.Trainer (2001-2002)• Utilized server experience to develop and implement an extensive training program for all servers & bartenders. Emphasized teamwork, organizational skills, product knowledge, and customer satisfaction. Creating an ultimate dinning experience for our guests and generating repeat business and referrals.Server (2001 -2002)• Customer Service, Take food/drink orders, Strong organizational and time management, responsible for money.

Executive Assistant to CEO (1998 - 2000)• Assisted and advised sales team in office and in customers’ homes, scheduled and coordinated installation dates with installers, customers, and ordered materials. Managed all customer accounts.• Deposits, preparing daily sales, breakdowns, monthly sales reports and warranties • Implemented a new file system and organization to the entire operation• Scheduled and organized appointments for CEO.• Resolved problems with employees and customers.Marketing Room Manager (1997 – 1998 )• Supervised, trained, developed and implemented training procedures to motivate and achieve maximum performance for 10 employees.• Called and qualified all marketing rooms’ leads before giving to outside salesman.• Prepared employee timesheets, kept a record of and organized all leads, sales and commissions.Lead Generator (1997 - 1997)• Within 6-months became the top qualified lead generator which attributed to 60 sales ranging from $2,000 - $30,000. Generated quality leads by cold calling prospective customers for in-home demonstrations of home improvement products. Established a need and built trust by asking key questions. Explained the features/benefits and responded to rebuttals.• This was followed by a promotion to Marketing Room Manager.

Photo Lab Technician/Assistant Manager (1989 – 1997)• 8 ½ years running photo labs for a few separate companies. In charge of quality control, printing, machine maintenance and repairs, organizing and enforcing procedures, loss prevention, ordering supplies, employee schedules, customer service, handling money.