Nick James Email & Phone Number

England, United Kingdom

Stoke-on-Trent, England, United Kingdom

Reporting to the Head of Technology, as Solutions Architect Manager I lead a growing team of solution and cloud architects. I work closely with the Head of Technology, Head of Engineering and Architecture and Cloud Platform Manager to lead on the design and implementation of end-to-end solutions. The Solutions Architect team provide services to support.

Stoke-on-Trent, England, United Kingdom

As a Senior Technical Architect, I work closely with the Group CIO and the Group Head of Technology. With the increasing pace of acquisition activity, we are looking to increase our capacity and improve handover to integration teams once deals are completed.In this role, I am responsible for the following:Designing and implementing technology solutions.

Stoke-on-Trent, England, United Kingdom

Working to develop a technical integration framework to ensure structure and consistency across all processes. This is including engagement with the IT Management team and wider Compliance, Risk and Information security colleagues, consideration and actions from previous integration project lessons learned, and any changes in Group standards as informed by.

United Kingdom

As Technical Projects Team Lead I am responsible for providing Technical resource, knowledge and guidance to ensure that projects are delivered within time and budget. In addition to my own projects, I support my team in requirements capture, implementation and service transition aligned to corporate processes. As a technical leader, I also attend the.

Stoke-on-Trent, United Kingdom

• To assist with the development, maintenance and support of a diverse IT infrastructure;
• Ensuring the availability, integrity and performance of systems through a process of continual improvement.
• Design, integration, testing and documentation of new technologies.
• Liaising with 3rd parties to design and implement strategies to deliver infrastructure services.
• Escalation point for any issues highlighted by the IT Service Delivery Team, ensuring timely resolution.
• Direct communication with customers to manage expectations.

Stafford, United Kingdom

• Fully responsible for the timely management of all service level agreements and efficiencies with partner companies;
• Maintaining the essential backups across the organisation implementing Veeam and VMware software to achieve secure functions.
• Ensuring the current Exchange 2010 mail system operates seamlessly, proactively identifying and swiftly responding to any inefficiencies or highlighted threats/issues.
• Overseeing the ongoing monitoring and maintenance of equipment to guarantee non-interruption of services and stability of ICT systems.
• Incident trend identification, root cause analysis and remediation.
• Defining immediate action plans and identifying opportunities to reduce the impact of incidents and issues.

Stone, Stafford

• Providing essential assistance across systems development, security and integrity ensuring maintenance routines and back-up services are effectively implemented accordingly;
• Managing day to day issues, essentially delivering a seamless helpdesk process; interacting across all levels of staff, including senior management personnel.
• Effective full circle management consisting of identifying problems through to providing resolutions for High Priority incidents to achieve agreed service levels.
• Fully accountable for disaster recovery and planning required to implement preventative measures.
• Responsible for maintaining hardware and peripheral devices including the installation and proving of hardware and software in conjunction with the testing of modifications made to applications.
• Sustaining the Active Directory environment including account creation and deletion.