Drives commercial success for Byte by enhancing offers in market, internal capabilities, and strategic partnerships within the industry. Leverages well-established relationships and a strong personal brand to create opportunities with key industry players, enjoying access to decision-makers and commercial leaders to create and strengthen partnerships. Hands-on leader who builds tech capabilities, creates GTM strategies, wins key deals, and delivers effective solutions.Reported to: CEO… Show more Drives commercial success for Byte by enhancing offers in market, internal capabilities, and strategic partnerships within the industry. Leverages well-established relationships and a strong personal brand to create opportunities with key industry players, enjoying access to decision-makers and commercial leaders to create and strengthen partnerships. Hands-on leader who builds tech capabilities, creates GTM strategies, wins key deals, and delivers effective solutions.Reported to: CEO _________________________________★ Drove attainment of annual sales budgets, exceeding targets in FY22 and FY23.★ Built a successful partnership with Equinix creating 60% YoY growth. Identified capability gaps in Equinix’s offer and partnered to provide those capabilities creating win-win outcomes.★ Designed and led a go-to-market strategy for the Equinix partnership including marketing, tech consultant upskilling, sales/pre-sales training, thought leadership and deal oversight.★ Enhanced Byte’s position as a specialist, contact centre technology partner, with the acquisition of Rise CX and expanding offers with AWS Connect, and Genesys (Azure). Built internal sales expertise to enable cross-selling in the existing portfolio driving substantial growth in FY22 and FY23.★ Won critical new deals with key clients and actively nurtured sales pipelines, providing presentations and setting sales targets with Telstra’s industry-aligned sales teams (NFP, Local Government, and Financial Services) to build a multi-million dollar pipeline, following Telstra’s re-engagement of their dealer channel.★ Achieved Equinix Gold Partner status in 2023._________________________________SECTOR FOCUSLocal Government, Not-For-Profit, Education, Financial ServicesPRODUCTS & SERVICESAzure Cloud, Genesys Contact Centre Solutions, Telstra Network Provisioning, Equinix Co-location and SDWAN, Byte Managed Support Services, Byte Professional Services Show less

Launched a presence in Victoria for a Sydney-based managed services provider, successfully building the business to a break-even point in 12 months and profitability in <2 years, achieving all financial targets during challenging COVID-19 lockdown periods. Hired 10+ staff and established a high-performing, customer-focussed culture. Delivered a key contribution to Secure Agility’s ASX listing objective.Reported to: CEO _________________________________★ Used relationships… Show more Launched a presence in Victoria for a Sydney-based managed services provider, successfully building the business to a break-even point in 12 months and profitability in <2 years, achieving all financial targets during challenging COVID-19 lockdown periods. Hired 10+ staff and established a high-performing, customer-focussed culture. Delivered a key contribution to Secure Agility’s ASX listing objective.Reported to: CEO _________________________________★ Used relationships with Telstra, Cisco and Veeam to establish partnerships. Show less

Brought into the organisation to optimise operations, service delivery, and commercial performance, bringing critical expertise to drive cost efficiencies and operational excellence within the business.Reported to: CEO _________________________________★ Advised the owners and leadership team with an assessment of M2K’s commercial performance, and prepared the company for sale, engaging a broker, creating a best-case value proposition for the business, interviewing 5… Show more Brought into the organisation to optimise operations, service delivery, and commercial performance, bringing critical expertise to drive cost efficiencies and operational excellence within the business.Reported to: CEO _________________________________★ Advised the owners and leadership team with an assessment of M2K’s commercial performance, and prepared the company for sale, engaging a broker, creating a best-case value proposition for the business, interviewing 5 potential buyers, and supporting the acquisition and handover to Ericom in late 2019.★ Drove a rationalisation of applications to reduce complexity, cost, and overheads. Led an RFP for an ITSM tool uplift assessing vendor solutions. Show less

Matured and led Byte’s tech consulting, sales, delivery, and service capabilities, leading the company through a period of growth and capability expansion. Successfully established Byte’s reputation as a top delivery partner within Telstra, building trust, working relationships, and processes, to enjoy shared success and broad recognition as Telstra’s top partner in the cloud portfolio, while driving significant whole-of-business, network, contact centre, and managed services… Show more Matured and led Byte’s tech consulting, sales, delivery, and service capabilities, leading the company through a period of growth and capability expansion. Successfully established Byte’s reputation as a top delivery partner within Telstra, building trust, working relationships, and processes, to enjoy shared success and broad recognition as Telstra’s top partner in the cloud portfolio, while driving significant whole-of-business, network, contact centre, and managed services wins.Reported to: Founder & Executive Director, CEO _________________________________★ Built a reputation as a premium IT services provider with a +8 NPS and the demonstrated ability to deliver complex and critical solutions spanning cloud, networks, security, contact centre and infrastructure.★ Developed the Telstra channel, growing the portfolio to $20m+ in 2019, spanning recurring revenue, professional and managed services, contact centre, networks, hardware and licensing. Rapidly expanded tech team capabilities and nutured a strong alliance with Telstra tech teams.★ Business & Enterprise Partner of the Year, Telstra (2015) and National Specialist Partner of the Year (2016) for performance in the cloud portfolio. Built an unparalleled level of trust and cooperation with Telstra teams with a deep understanding of Telstra’s internal processes, services and networks.★ Created a highly effective, trusted and predictable ‘hand over to operations’ (HOTO) process, enhancing HOTO to include hypercare and integration of sales staff for accountability.★ Built outstanding infrastructure, contact centre and cloud service delivery teams, eliminating historical issues with attrition by improving operational handover processes leading to burnout and job frustration.★ Delivered key wins for Byte and partners with hands-on leadership in business development and account management. Show less