Nicholas Chan

Nicholas Chan Email and Phone Number

Associate Director, Loyalty APAC @ NIQ Activate
Kuala Lumpur, MY
Nicholas Chan's Location
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
Nicholas Chan's Contact Details

Nicholas Chan work email

Nicholas Chan personal email

About Nicholas Chan

14 years experience working with the science of analyzing data and art of understanding customers. Working with retailers and global clients through data and insights to drive customer loyalty and brand growth. Skilled in making sense to data by identifying the insights behind it and complementing with other data sources. My passion is to understand customers and analyzing big data.

Nicholas Chan's Current Company Details
NIQ Activate

Niq Activate

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Associate Director, Loyalty APAC
Kuala Lumpur, MY
Website:
niq.com
Employees:
27256
Nicholas Chan Work Experience Details
  • Niq Activate
    Associate Director, Loyalty Apac
    Niq Activate
    Kuala Lumpur, My
  • Niq Activate
    Customer Success Lead, Loyalty Apac
    Niq Activate Feb 2024 - Present
    Federal Territory Of Kuala Lumpur, Malaysia
    Leading deployment & client engagement in APAC for NIQ Activate - customer loyalty data solution platform.
  • Egg Digital
    Crm & Loyalty Lead
    Egg Digital Nov 2022 - Dec 2023
    Federal Territory Of Kuala Lumpur, Malaysia
    Leading the transformation for CP Group Lotus’s Malaysia business Customer Loyalty stream to hyper-personalized campaigns through AI platforms and machine learning. Setting the foundation and building plan for the 2023/24 Loyalty direction.
  • Dunnhumby
    Customer Engagement & Insights Lead
    Dunnhumby May 2021 - Oct 2022
    Federal Territory Of Kuala Lumpur, Malaysia
    Leading CP Group Lotus’s Malaysia business Customer Loyalty stream through identifying & buildingcustomer segments, recommending loyalty campaign opportunities, and building long-term project plans using Lotus’s Media Assets.
  • 7-Eleven Malaysia
    Senior Manager Digital Projects
    7-Eleven Malaysia Jan 2021 - May 2021
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Directly reporting to the Co-CEOs to plan and consult 7-Eleven Malaysia's digital transformation and manage My7E loyalty projects to optimize processes and cost.
  • Koala Corp
    Business Operations Consultant
    Koala Corp Apr 2020 - Jan 2021
    Singapore
    Consult operations strategies, as a regional hub for China’s new intelligent solutions such as medical equipment, facial recognition, digital vending tech, and interactive digital retail displays in Asia.
  • Invigor Group
    Business Development Director
    Invigor Group Dec 2018 - Mar 2020
    Singapore
    Lead the WeChat payment & marketing platforms operations with various industries in Asia mainly Singapore & Hong Kong.In addition, Identify and bring new business opportunities for Invigor's Loyalty platform which involves CRM, Mobile Applications, Beacon Technology and Customer Insights to drive customer relevancy for businesses.
  • Dunnhumby
    Insight Director
    Dunnhumby Jan 2016 - Sep 2018
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Partner with world’s leading multinational companies to consult the right and relevant customer insights. Helping clients to understand and make better business decisions through actionable customer insights with their products and brands.
  • Dunnhumby
    Insight Manager
    Dunnhumby May 2014 - Dec 2015
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
  • Nielsen
    Client Services Manager
    Nielsen Aug 2013 - May 2014
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Analyze retail measurement data to provide market and category trends to clients across different FMCG industries. Identify and share valuable market insights through various information on market share, sales volumes, distribution, pricing, and stock levels. Help clients to improve their marketing and sales decision.
  • Nielsen
    Senior Client Service Executive
    Nielsen Jul 2011 - Aug 2013
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
  • Nielsen
    Client Service Executive
    Nielsen Apr 2010 - Jul 2011
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Nicholas Chan Skills

Nielsen Customer Insight Market Research Marketing Research Segmentation Consumer Behaviour Analytics Quantitative Research Primary Research Fmcg Market Analysis Competitive Intelligence Market Intelligence Advertising Research Data Analysis Shopper Marketing Competitive Analysis Qualitative Research Analysis Consumer Insight

Nicholas Chan Education Details

Frequently Asked Questions about Nicholas Chan

What company does Nicholas Chan work for?

Nicholas Chan works for Niq Activate

What is Nicholas Chan's role at the current company?

Nicholas Chan's current role is Associate Director, Loyalty APAC.

What is Nicholas Chan's email address?

Nicholas Chan's email address is ni****@****mby.com

What schools did Nicholas Chan attend?

Nicholas Chan attended Anglia Ruskin University.

What skills is Nicholas Chan known for?

Nicholas Chan has skills like Nielsen, Customer Insight, Market Research, Marketing Research, Segmentation, Consumer Behaviour, Analytics, Quantitative Research, Primary Research, Fmcg, Market Analysis, Competitive Intelligence.

Who are Nicholas Chan's colleagues?

Nicholas Chan's colleagues are Puspalela Sapian, Yu Wu, Mady Arora, Nithinart Athikhomkulchai, Kim Alisson Mauricio, Krishna Kumar A R, Yuvasri Manipandi.

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