Nick Kettner Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Eden Prairie, Mn

Eden Prairie, Mn

Provides support for the operation and maintenance of systems, hardware, software and related infrastructures. Installs, configures and maintains user and server hardware/software for multiple offices/locations. Serves as a project team member on small to medium sized technical projects. Prepares evaluations of software or hardware, and recommends improvements or upgrades. Trains users in the proper use of hardware and software.

Minneapolis-Saint Paul Joint Air Reserve Station, Minnesota

Responsible for installation and management of communications equipment. Ensures compliance with security initiatives. Monitors network availability. Provides user training and technical documentation. Decorations include Meritorious Service Medal, Air Force Outstanding Unit Award, Air Reserve Forces Meritorious Service Medal. Security Clearance: Top Secret.

Eagan, Mn

Configured and maintained physical Windows and VMware systems for large enterprise clients in a Tier 4 Datacenter environment. Provided server hardening, performance tuning, shell scripting, root-cause analysis, backup and disaster recovery, server upgrades, problem management, change management, incident management, patch management, capacity management.

Arden Hills, Mn

Expanded functionality of web applications using Perl, SQL, HTML, XML, and JavaScript. Provided IT support for user training sessions.

Eden Prairie, Mn

Assembled, installed, monitored, and maintained 150 rack-mounted Windows servers in a secure, power-redundant Datacenter environment. Assisted customers with software installation and trouble-shooting. Played integral role in Datacenter relocation planning and implementation. Worked with remote personnel to complete maintenance without downtime. Developed dynamic (database driven) web applications using Macromedia ColdFusion, SQL, HTML, and JavaScript.

Mendota Heights, Mn

Setup, upgraded, and maintained client PC hardware and software. Addressed user problems and questions. Assisted Network Administrator. Assisted Electronic Technicians with electronic motor drive testing, repair, and order assembly.

Oklahoma City, Ok

Resolved customer product satisfaction issues. Verified and processed customer credit applications. Assisted management with accounting and inventory tasks. Awarded “Team Best Buy-Most Valuable Player” for outstanding performance. Offered Operations Senior position before returning to college.

Tinker Afb, Ok

Utilized the mission surveillance systems aboard the $270 million E-3 Airborne Warning and Control System (AWACS) aircraft to detect and track air and surface targets, including hostile military threats, hijacked airliners and suspected drug smugglers. Logged over 1100 hours of mission flight time. Selected to be the squadron surveillance scheduler and was an integral part in the initialization and setup of the new Functional Scheduling Office. Responsible for updating and maintaining the flying and training schedules of over 50 aircrew. Completed training in top 3% of class. Consistently received 5 of 5 possible points on performance reports. Decorations include Aerial Achievement Medal, Air Force Achievement Medal.

Bachelor Of Science (B.S.), Computer Science

Institute of Technology

Liberal Arts

Activities and Societies: Elected Student Council Vice President