Collaborative Product Owner with the ability to bring people together to accomplish a common goal. Working as part of the Pharmacy Renewal team to develop a new pharmacy management software designed to provide our patients and pharmacist the best experience possible. Areas of focus include Supply Chain and Prescription Processing.Responsible for working with stakeholders to identify patient, user, and business needs to deliver business value and customer delight.Coordinates collaboration between architects, scrum teams, database teams, and business to ensure a clear understanding of the requirements and scope to be delivered.Lead in story mapping exercises to break down capabilities and features into the MVP to be delivered allowing for proper prioritization of features and stories.Prioritize sprint backlog and refinement to feed scrum teams ensuring work is completed.Facilitates sprint demos to gather feedback and provide final acceptance for work completed during the sprint.Presents completed work to stakeholders and program wide audience during release demo activities.

• Work with Business partners to manage product backlog focusing on In Store Engagement with Beacons Analytics and Queue Management• Authors acceptance criteria to ensure product quality• Translate Epic level requirements into user stories• Maintains close interaction with Agile development leads, technical architects, development teams, User Experience team, and key stakeholders.• Moves a project through necessary approval process to get funding.• Identify any system risks and remove roadblocks

Collaborate with business, development, and project management office develop a high level solution for incoming projects throughout various different aspects of the business.• Analyze project definitions to ensure the project has enough detail to be moved forward for solutioning• Identify impacted teams and systems needed to complete the project• Investigate and provide further requirement grooming as needed to provide clarity for the project owners and development teams• Guide impacted teams to a solution that meets the requirements, remove roadblocks where necessary• Document requirements, solution, and estimates provided by engineering, UX, and PMO teams• Monitor projects to make sure that the estimates provided adhere to guidelines set by PMO

Working within the Core Mobile group to identify, document, and test Omniture analytical requirements for the Sears and Kmart customer facing mobile apps (mweb, IOS, Android, and Tablet) as well as the Shop Sears Classic and Shop Sears Lite associate facing apps.• Work with product management, business intelligence, and engineering/development to document analytical requirements• Coordinate with project management and engineering/development to ensure all tagging is fully tested and verified before deployment dates• Partner with product management to analyze data received from Omniture tagging• Acted as the QA Omniture tagging Lead coordinating testing efforts for both the Mobile and Shop Sears applications. This included working with development and business intelligence to verify tagging and results in Adobe Site Catalyst.• Collaborated with engineering/development and business intelligence to investigate and define or resolve any questionable data.

Administered Sungard Continuity Management Software(CMS) in support of the Business Continuity, Crisis Management, and Disaster Recovery objectives set by the Enterprise Resiliency Office• Enterprise Application support for LDRPS, BIA, RA, and Notifind to over 300 users• Responsible for the administration of a production and development in non-hosted environment• Partnered with the Enterprise Resiliency Office to ensure CMS implementation supports Business Continuity vision• Reviewed and implemented any enhancements or problem resolutions• Maintained data integrity within LDRPS to ensure plans have the most accurate information• Developed standard operating procedures and administrator training used to ensure standard administration processes• Collaborated with Sungard to perform reviews of the current implementation and business processes to define improvements and develop a plan to implement an improved end user experience

Provide application administrator support and training for 2000+ customers worldwide using Oracle Primavera Project Management and Portfolio DecisionWare(PDW)• Developed and facilitated training for all skill levels of audience• Established standard operating procedures to allow administrators to resolve issues quickly• Assisted project and resource managers in the troubleshooting of projects and reporting• Led Primavera and PDW meetings to coordinate efforts between our support team, other application administrators, as well as business subject matter experts to guarantee a high level of support• Assisted in the testing of any newly implemented upgrades for Primavera and PDW

• Provided Windows XP and application support for the engineering community• Served as team lead responsible for the migration to Windows XP• Provided support during the Year 2000 initiative by building and migrating all computers to be Y2K compliant• Developed common processes to accomplish the upgrades in a timely manner

• Maintained operations in the Windows server environment as part of the Windows server support team• Provided level 3 helpdesk support for over 5,000 users covering a variety of applications as well as network or hardware issues on the Windows 3.x operating system