Nick Klauer

Nick Klauer Email and Phone Number

Staff Software Engineer - Cloud Infra Security @ Zendesk
Nick Klauer's Location
Madison, Wisconsin, United States, United States
About Nick Klauer

Seasoned software engineer and technical leader with many years experience in creating and maintaining secure, high-quality software systems in both small companies and large corporations.Proven expertise in designing and developing scalable, secure systems to solve complex problems and deliver on time. Especially skilled at working with distributed teams that require strong attention to detail and communication skills. Highly effective mentor and communicator who enjoys sharing knowledge as well as training.Most recent experiences are in container-based technologies (Kubernetes, Operator SDK, Docker, etc) as well as AWS technologies and security-centric tooling (IAM, KMS, Organizations, CloudTrail, etc).Language preferences at this time include Golang, Python, and DSL's with IaC ("YAML Engineer", lol).Let's chat!

Nick Klauer's Current Company Details
Zendesk

Zendesk

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Staff Software Engineer - Cloud Infra Security
Nick Klauer Work Experience Details
  • Zendesk
    Staff Software Engineer
    Zendesk Mar 2023 - Present
    San Francisco, California, Us
  • Zendesk
    Senior Software Engineer - Foundation Secure
    Zendesk Jan 2019 - Mar 2023
    San Francisco, California, Us
    Zendesk's cloud footprint is immense. In order to effectively secure the entirety of Zendesk's platform, Foundation Secure has been stood up to engineer solutions that bridge and automate security solutions between Engineering teams and the Security organization itself.My team is largely responsible for the AWS account management, audit logging, compliance controls around deployments, and--for lack of a better term--ownership of Zendesk's AWS presence and security controls.
  • United States Army Reserve
    Team Leader
    United States Army Reserve Feb 2011 - Present
    Fort Liberty, Nc, Us
    After completing a 6-year commitment with the United States Marine Corps Reserve, I decided to change gears a bit and join the Army Reserve in an Engineering Company which specializes in the 'vertical' specialties (electrician, plumber, carpenter, mason, etc.).I am a team leader for a group of fine gentleman and women. The experience of leading and serving in the military is entirely different from nearly every job I've ever had, and I would be lying if I didn't think it heavily shapes my opinions, values, character, and virtues every day--both in my military life and in my civilian and family lives.If you're curious about the military, feel free to come talk to me.
  • Oshkosh Corporation
    Lead Technical Analyst
    Oshkosh Corporation Feb 2018 - Jan 2019
    Oshkosh, Wisconsin, Us
  • Alliant Energy
    Soa Infrastructure Administrator/Operations
    Alliant Energy Jan 2014 - Feb 2018
    Madison, Wisconsin, Us
    - Primary responsibility for maintaining 16+ Oracle Fusion Middleware (FMW) clusters and nearly 300 servers, both clustered and single-instance- Develop tooling and applications to control, patch, deploy, and maintain various infrastructure products related to FMW systems, such as Oracle Service Bus (OSB), Oracle SOA Suite (SOA), Business Transaction Management (BTM), and Oracle Enterprise Manager - Cloud Control (OEMCC)- Created web services wrapping Cups4J, providing asynchronous printing and reporting capabilities for hundreds of daily work orders printed in remote field offices- Developed applications to provide load balancing failover for a Web Services Cluster of WebLogic Servers for patching- Currently developed over 100 distinct Ansible Playbooks for fielding diagnostic information, patching, and restarting most infrastructure servers under the ESB/SOA servers, hands-free- Active contributor to both StackOverflow and various Open Source Projects- Created training, documentation, and helper libraries for the open source version of SoapUI to assist new developers with SOAP and REST-based service development and testing. Training included Groovy scripting, JDBC-based testing, and Asynchronous WS-Addressing service call testing
  • Alliant Energy
    It Analyst
    Alliant Energy Apr 2010 - Jan 2014
    Madison, Wisconsin, Us
    I provided primary support for an energy market trading platform. I provided feature additions, integrations with metric systems, and facilitated 24/7 on-call support for daily and real-time bidding in the Midwest Independent System Operator (MISO) market territory.
  • Alliant Energy
    It Analyst/Programmer
    Alliant Energy May 2007 - Apr 2010
    Madison, Wisconsin, Us
    I work in Integration Services, mainly dealing with EAI development. My primary software tool includes the Sun Java CAPS ESB software, although I have been tasked with java web development from time-to-time.Frequently deal with SQL, Java, and Solaris administration.
  • Alliant Energy
    It Analyst/Programmer Intern
    Alliant Energy May 2007 - Jun 2007
    Madison, Wisconsin, Us
    I worked as an intern for about a month and then was offered a full-time position in the company. Thus explains the short timeframe.
  • United States Marine Corps
    Unit Administrator (0151)
    United States Marine Corps Feb 2008 - Jan 2011
    Washington, Dc, Us
    After deploying to Iraq in support of Operation Iraqi Freedom, my assigned-to unit was disbanded as part of President George W. Bush's realignment of forces. This resulted in my unit being closed, and my having to change units to 4th Field Maintenance Battalion in Rock Island, IL.This unit--having no direct need for a Field Radio Operator (0621)--I took the opportunity to change paths and reclassify as a 0151 - Unit Administrator.This position entitled me to a couple new responsibilities, namely maintaining unit records for my unit. I was also tapped for a couple training events where I was in charge of maintaining records for several hundred Marines Pre-Deployment required training. Recording these records required maintaining a team of Marines in my charge to account, tally, organize and collect information on every Marine.
  • United States Marine Corps
    Field Radio Operator
    United States Marine Corps Oct 2004 - Jan 2008
    Washington, Dc, Us
  • University Of Wisconsin-Platteville
    Resnet Support / Developer
    University Of Wisconsin-Platteville 2004 - 2006
    Platteville, Wi, Us

Nick Klauer Skills

Java Sql Software Development Ruby Agile Methodologies Maven Subversion Object Oriented Design Soa Test Driven Development Oracle Jms Xml Uml Web Services Tdd Groovy Business Analysis Jruby Clojure Commodity Markets Sdlc Requirements Analysis Energy Trading Visio Web Development Integration Weblogic Troubleshooting Team Leadership Docker Products

Nick Klauer Education Details

  • University Of Wisconsin-Platteville
    University Of Wisconsin-Platteville
    Software Engineering
  • Cassville High School
    Cassville High School
    High School

Frequently Asked Questions about Nick Klauer

What company does Nick Klauer work for?

Nick Klauer works for Zendesk

What is Nick Klauer's role at the current company?

Nick Klauer's current role is Staff Software Engineer - Cloud Infra Security.

What is Nick Klauer's email address?

Nick Klauer's email address is nk****@****esk.com

What is Nick Klauer's direct phone number?

Nick Klauer's direct phone number is +160831*****

What schools did Nick Klauer attend?

Nick Klauer attended University Of Wisconsin-Platteville, Cassville High School.

What skills is Nick Klauer known for?

Nick Klauer has skills like Java, Sql, Software Development, Ruby, Agile Methodologies, Maven, Subversion, Object Oriented Design, Soa, Test Driven Development, Oracle, Jms.

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