Learn to Skate Classes • Scheduled three weekly learn to skate classes and one monthly home school class • Tracked session retention percentage of each level and coachCamps • Implemented week-long summer camps to market ice skating to local schools and provide training opportunities for figure skaters • Managed morning and afternoon three-day holiday camps that spanned entire winter break • Free Skate Seminar with Patrick O'Neil: 2015Shows • Directed Theatre On Ice Spring… Show more Learn to Skate Classes • Scheduled three weekly learn to skate classes and one monthly home school class • Tracked session retention percentage of each level and coachCamps • Implemented week-long summer camps to market ice skating to local schools and provide training opportunities for figure skaters • Managed morning and afternoon three-day holiday camps that spanned entire winter break • Free Skate Seminar with Patrick O'Neil: 2015Shows • Directed Theatre On Ice Spring Production: 2016 (Decades) • Produced Holiday Exhibition: 2015 • Arranged exhibitions with figure skating club prior to local competitionsCompetitions • Competition Chair - Independence Fall Classic Basic Skills Invitational: 2015, 2016 • Involved in 2016 Southwestern Regionals operations and preparations for 2017 National ChampionshipsManagement • Served as liaison between Heartland Figure Skating Club and Silverstein Eye Centers Arena • Balanced dynamics between synchronized skating team and figure skating club • Oversaw regular continuing education meetings for staff and assistant coachesCommunications • Launched 'Week At A Glance' email blasts to keep clients updated with current schedule • Formalized new parent education meetings on the first day of learn to skate • Created signage for traffic flow on first and subsequent days of classesPrograms • Developed "Quarter Clinics" that divided the ice into four rotating sections (jumps, spins, choreography, and edges) and split the skaters into groups based on ability • Marketed National Skating Month Open House Events to draw crowds and sell skating programs: 2016 Show less

Excellence on Ice Facility • 2013-2015Learn to Skate Classes • Scheduled two weekly learn to skate classes and one weekly home school class • Tracked session retention percentage of each level and coachCamps • Developed week-long summer camps to market ice skating to local youth and provide training opportunities for figure skaters: 2013-2015 • Choreography Seminar with Marina Sheffer (ballet teacher to Lipinski and Arakawa): 2013Shows • Directed Theatre On Ice Holiday… Show more Excellence on Ice Facility • 2013-2015Learn to Skate Classes • Scheduled two weekly learn to skate classes and one weekly home school class • Tracked session retention percentage of each level and coachCamps • Developed week-long summer camps to market ice skating to local youth and provide training opportunities for figure skaters: 2013-2015 • Choreography Seminar with Marina Sheffer (ballet teacher to Lipinski and Arakawa): 2013Shows • Directed Theatre On Ice Holiday Productions: 2012 (The Grinch), 2013 (The Nutcracker), 2014 (Frozen) • Directed Mini Productions: 2013 (Monster Bash), 2014 (Broadway)Competitions • Co-Chair - Skate Memphis Invitational: 2013-2015 • Co-Chair - Blue City Basics In-House Basic Skills Competition: 2013-2015Management • Oversaw regular continuing education meetings for staff and assistant coaches • Implemented bonus for coaches with high percentage of class retention • Compiled data from over 30 rinks across nation for a report regarding commission to implement change for increased coach benefits and moraleCommunications • Authored 'The Inside Edge' monthly newsletter detailing special events and important information for learn to skate, figure skating, and theatre on ice programming • Started 'Week At A Glance' email blasts to keep clients updated with current schedule • Implemented new parent education meetings each sessionPrograms • Established 'Fun & Games' on Saturday public sessions to drive attendance and feed LTS program: 2012 • Marketed National Skating Month Open House Events to draw crowds and sell skating programs: 2013, 2014, 2015 • Created 'Great to Skate - Special Needs' event to introduce ice sports to Special Olympic athletes: 2013 • Scheduled reoccurring 'Bring A Buddy' days to introduce friends of LTS participants to programming • Introduced supplemental group classes that sustained increased participation over previously recorded levels (such as 'Power Hour,' 'Axels & Up,' and 'Footwork & Figures') Show less

Management • Trained in EEO, Customer Relations, Developing and Coaching Others, Conflict Resolution • Interviewed prospective employees and oversaw all training in restaurantCommunications & Marketing • Developed and maintained customer, vendor, and employee relations • Composed contests for staff to drive sales and increase morale

ZDF is the largest television network in Europe • Formulated outline for the 'das Unternehmen' section for the ZDF homepage • Organized data using NewsClip

Mentored under experienced coaches to develop coaching style, philosophy, and technique • Taught group classes following ISI Learn to Skate Curriculum • Coached skaters in private lesson setting