Nick Ramirez Email & Phone Number

Boston, Ma, Us

New York, Ny, Us

Compose, record, mix, and master original songs and remixes.Perform DJ sets.Establish and maintain relationships with industry professionals.Coordinate and promote events.

Mountain View, California, Us

Collaborate with Directors, VPs, and C-suite executives to develop and execute strategic plans aligned with the company's vision and objectives (acquisition and revenue process transformation)Lead a global team of 11 business analysts, admins, and developers, overseeing project management and ensuring successful outcomes for multiple projects running in parallelActively engage with team members, identifying strengths, areas for improvement, and opportunities for advancement, ensuring that resources are best utilized for business needsWork cross-functionally with 10+ operational departments in order to consistently drive process improvements and system enhancements for 4,000+ Salesforce users (internal + external)

Mountain View, California, Us

Mountain View, California, Us

Engage with stakeholders to gather business requirements.Develop solutions to optimize the way people interact with customers and prospects through Salesforce.Past Projects:Designed, configured, and implemented community.thoughtspot.com - the ThoughtSpot Community - a centralized hub where customers and prospects can engage with our ThoughtSpot experts to share best practices, manage Cases, and discover new features. Configured and rolled out Salesforce CPQ. Consolidated Products and Price Books, and leveraged Product Features, Product Options, and Product Actions to tailor the UX for a streamlined and easy to use Quote to Cash system. Implemented numerous systems into our Salesforce instance, including, but not limited to, FinancialForce, Gainsight, Clari, People.ai, LeanData, LucidChart, D&B Optimizer, 6Sense, and TractionHierarchies.Integrated Salesforce with NetSuite for the purposes of syncing Accounts to Customers and Opportunities to Sales Orders.Salesforce Lightning Rollout: Converted Javascript to Quick Actions. Enhanced Opportunity and Lead lifecycle with Paths. Optimized page real estate through custom Lightning Pages.

San Francisco, Ca, Us

Engage with business stakeholders and end-users to gather requirements, implement process changes, and provide solutions.Manage, triage, and deliver case resolutions for 4,500+ active Salesforce users, spread across seven offices and two continents.Collaborate with a team of developers, business systems analysts, and project managers to execute on deliverables.Design and configure process automation through Workflow Rules, Process Builders, and Visual Workflows.Ensure that end-users across Sales, Customer Success, Finance, and Revenue Operations are set to succeed with new processes through UAT.Lead sprints across the finish line in an ever-changing and agile scrum environment for a team of 20 people operating within Jira.Focus on Sales and Customer Support tools, including Account, Opportunity, and Lead Management, Case Management, Custom Object builds, and 3rd-party integrations such as Workday and Yesware.

Management of daily operations:Vendor/Supplier Management: Conducted market research in order to discover and connect with stone vendors/suppliers throughout the Southern California Region. Negotiated, established, and facilitated the contact process in order to source and supply materials between vendors/suppliers, fabricators, contractors, and clients. Inventory Fulfillment: Purchasing, importing, selling, and shipping slabs of natural stone. Sourcing materials from vendors/suppliers, and maintaining a diversified stock of granite, limestone, marble, quartzite, soapstone, and travertine. Sales: Closed sales of natural stone valued between $3K - $36K, per project. Responsible for generating more than $100K in natural stone sales revenue during the month of February 2012.IT Systems Management: Accounting and Inventory Management through the use of Quickbooks. Manipulated data and inventory pricing through the use of Excel. Daily correspondence with clients and industry professionals through Gmail and Outlook platforms. Occasional drafting of contractual agreements and letter correspondence through the use of Word. Client Relations: Point of contact for architects, contractors, designers, fabricators, homeowners, entrepreneurs, and vendors/suppliers. Managed sales through the process of consultation, pipeline negotiation, client satisfaction, and closure. Established and maintained business-client relationships built on a variety of projects, from small remodels to large-scale luxury homes and restaurants located in the Santa Barbara area. Supply Chain Management: Contracted and conducted the industrial and residential transportation of materials. Leveraged bids between vendors and minimized expenses. Compounded agreements and minimized the loss of time and money. Forecast and coordinated the receiving of materials in order to establish appointments, ensure the on-time delivery of materials, and close sales.

Developed sales and supervising experience. Increased volume of top-tier sales. Supervised a crew of 10-15.

Bachelor'S Degree, Economics

Bachelor'S Degree, Politics

Education record

Education record