Nick Laffey Email & Phone Number

Minneapolis, Mn, Us

As the Founder and Principal Consultant of Three Club Consulting LLC, I provide specialized software engineering and consulting services with a primary focus on TypeScript and full-stack development. With over 10 years of experience in front-end and back-end engineering, I have a proven track record in designing and deploying scalable solutions that streamline complex processes and drive efficiency.

Minneapolis, Minnesota, Us

Philadelphia, Pennsylvania, Us

Maintained SaaS application built with Java, React, Typescript and hosted on AWS services (EC2, S3, Cloudfront, Route53, Elastic Beanstalk).

Bloomington, Minnesota, Us

Developed full stack .NET internal support tool heavily utilizing Knockout JS for reactive forms and modular UIWorked with CSQuery library, registering custom CSS selectors for quickly querying against thousands of documentsCreated Drupal module integrating Siteimprove services via REST API. Tested and provided feedback via JIRA to public REST API team

Bloomington, Minnesota, Us

Providing technical support for a web governance suite that assists our customers evaluate broken links, misspellings, accessibility issues as well as web analytics.Specific duties include:Developing internal support tools in C#/JavascriptTroubleshooting html/css/javascript issues in a web applicationDeveloping javascript for web analytics event trackingTweaking web crawler settings for compatibility with a wide range of CMS/frameworksEstablishing and adding content to a support knowledge base

Working with local small businesses, artists and non-profit organizations to implement Wordpress/Drupal sites

Roseland, New Jersey, Us

Operated in a fast-paced environment providing support & training to clients & internal associates with webapplications & content management systems* Consistently received 100% quality survey scores from clients* Trained 30 offshore representatives in the Philippines for 2 months; Created training exercises & provided ongoing support for new associates* Led a team initiative to enhance the mobile applications user experience through journey mapping, testing & client feedback* Led a special project to improve interdepartmental communication* Resolved errors & provided creative resolutions to highly time-sensitive issues* Troubleshot ADP Payroll Software & utilities on clients’ machines* Ran SQL payroll audit reports using Reportsmith & ADP Reporting software

Roseland, New Jersey, Us

Answered inbound calls from clients’ Payroll & HR departments; Provided technical support* Completed extensive training at an accelerated rate about payroll & tax filing procedures* Championed new software and provided training & support to associates* Resolved software issues* Scheduled payrolls & assisted clients with company/employee level setup* Created custom payroll reports for supplemental employee data & FTP file feeds to client plan administrators* Created & tested special calculations to accommodate clients’ payroll needs

Roseland, New Jersey, Us

Supported end users with benefit enrollment web applications* Answered calls from clients regarding company policies, benefits, & payroll for a corporation of 14,000+employees with multiple unions & sub-divisions* Promoted to Team Lead* Assisted with updating & maintaining our knowledge database to ensure service was quick & accurate service* Maintained file feeds to be sent to vendors* Assisted with training & coaching new employees on our systems & procedures