Managed all theatre operations; marketing, ticket sales, budgets, recruitment of talent, direction and production for five annual main stage productions. Collaborated with University departments to assist students and faculty with academic, administrative and operational support. Fielded student concerns and questions; provided counsel, support and resources. Oversaw three production groups, with weekly meetings.Communications & Department Marketing♦ Maintained the department’s website, ACTC website, and Lyceum Ticket website. ♦ Developed a social media presence on Instagram that grew >400% in 4 years♦ Filmed, edited and distributed recruitment medial to social media channelsUniversity Academic Administration and Student Services♦ Created weekly schedules, advisee lists and proctored classes. ♦ Processed payments for stipend payments and lab fees, made travel arrangements.Finance & Equipment♦ Managed budgets and created year-end reports with COMDATA and Touchnet Marketplace. University Theatre Productions | Front of the House♦ Developed and managed program advertisers♦ Managed the ticket sale process; created and managed events in Vendini ticket software. Processed phone and in person ticket sales. Reconciled ticket sales from each performance. Assisted patrons with ticket issues. Managed annual season subscription sales.♦ Fundraising; Led and managed sponsor-a-seat campaign. Maintained donor records and assisted with online and in-person donations.

♦ Directed all of the Front of the House duties for 2 main stage productions per year.♦ Created contracts for guest actors, directors and other personnel♦ Maintained ACTC website♦ Managed behind the scenes details; wrote and facilitated intern contracts, kept accurate records on compensation, food stipends and student housing.

Progressive responsibilities in retail. ♦ Oriented and trained new staff on policies and procedures. ♦ Traveled throughout Orange county to different stores to train sales reps on new products/promotions♦ Managed operations♦ Implemented marketing and promotions♦ Scheduled staff♦ Received and stocked merchandise♦ Balanced accounts♦ Worked with vendors♦ Assisted customers