Residential & commercial cleaning service

• Over the course of 6+ years, progressed from dishwasher to assistant manager, leading a team of 13 people• Contributed to, and later supervised, order entry, food delivery, tale service, and cooking operations• Interfaced and communicated with customers ensuring polite service and customer satisfaction• Audited inventory and ensured compliance with safety regulations

Senior Capstone Project: Vehicle Emissions ProposalProject Lead (predictive modeling)• Co-lead on team of 4 senior students examining the feasibility of meeting New York State’s energy goal of reducing CO2 emissions 80% by 2050, by concentrating on transportation sector as critical driver• Co-led primary market research (interviews), and led secondary market research (review of government documents and scholarly articles), playing primary role in defining market research objectives and goals• Built dynamic spreadsheet model, including net present value, internal rate of return, break-even analysis, and benefit-cost ratio, allowing the group to evaluate several scenarios for achieving NY State’s goal• Team proposed State incentives through vehicular rebates to drive growth in battery-electric vehiclesNet Zero Energy Building Project• Built an improvement-plan for a residential building which could allow the structure to achieve net zero energy status (balanced production and consumption)• Conducted feasibility assessments for a number of options including geothermal, solar PV array, solar-thermal, and off-grid energy storage• Recommendation proposed a realistically-achievable, small solar-thermal system coupled with minor investments in building materials, resulting in an expected return-on-investment of approx. 10 years