Nick Lesley, Mhrir Email & Phone Number

Martinsburg, West Virginia, United States

Martinsburg, West Virginia, United States

• Developed the P&G and Blue Ridge Technical College Learn and Earn Apprentice Program
• Constructed the communication standard and policies to improve the process of relaying information throughout a site that holds 4 major businesses and 1,700 employees
• Facilitated the creation of the Employee Status Change Portal with the utilization of Microsoft Power BI to train managers on Workday processes

Peoria, Illinois Area

• Coordinate with physicians and case managers over a 14 hospital healthcare system to provide safe and timely discharges for an average of 15 patients per day
• Administer educational seminars to physicians, case managers, and other clinical team members to remain up to date with the current insurance laws, reimbursement guidelines, and durable medical equipment procedures and.
• Construct and maintain relationship channels with all regions in the OSF Healthcare system to facilitate patient care in order to positively influence Key Results

Peoria, Illinois Area

• Analyzed detailed medical records to ensure compliance with insurance reimbursement guidelines and policies.
• Provided insurance compliance training to numerous mission partners throughout the OSF Healthcare system with the desire to maintain the integrity of being compliant with insurance law and regulations
• Delegated more than 20 orders per day to service technicians in order to dispense the medically necessary equipment into patient’s homes to ensure their safety outside of the hospital to enhance operating margins

Washington, IL

• Developed high functioning interpersonal relationships with consumers, employees, and management to maintain a positive work environment
• Executed training and onboarding procedures to ensure adequate preparations in the transition of a new employee
• Supervised the distributing operations during various community events; ie: Good Neighbor Days

Washington, Illinois

• Facilitated meetings on the executive board to collaborate in strategic planning to establish community engagement with small businesses
• Communicated member benefits, discussed marketing strategies, and employment planning with the over 200 member organization to enhance their business model
• Formulated and distributed the Pineapple Award; a hospitality award where consumers of any small business that is in good standing with the Chamber may choose for an employee the exemplifies or exceeds satisfactory.

Peoria, Illinois Area

• Served as the link between consumers and management by facilitating questions in regards to logistics and contracts for each event
• Resolved scheduling conflicts and settled various grievances consumers may have in regards to the quality and safety of the equipment
• Administered on-site training to all staff members and patrons participating in the event with proper handling and tear down procedures

Washington, IL

• Managed team members, shift leaders, and store operations within a 15 store franchise organization
• Standardized the onboarding procedures and policies for new team members and newly promoted shift managers to appropriately transition in their new occupational roles
• Participated in creating staffing units by recruiting, interviewing, and selecting candidates to be employed in the organization

Master'S Degree, Labor And Industrial Relations

Bachelor'S Degree, Human Resources Management And Services

Associate Of Science (A.S.), Business Administration And Management, General