Nick Lewis

Nick Lewis Email and Phone Number

Global Head of Revenue Enablement - Uber for Business⎪MBA⎪ex-Google⎪start-up & scale-up veteran⎪OD50 Fellow⎪First Round Capital mentor @ Uber
Nick Lewis's Location
San Francisco Bay Area, United States, United States
Nick Lewis's Contact Details
About Nick Lewis

My passion and experience intersect around people, technology and service and so I am most drawn to technology companies that solve human problems at scale. I have helped build and scale programs and teams at three industry leading SaaS companies with both b2b and b2b2c models (with two having been acquired). I have 10+ years experience directly leading SaaS teams and operations and nearly 20 years of combined education + sales + technology + rev-ops experience.I care about people and put them first. Whether directly supporting students and their families, growing and nurturing large user communities, building deep relationships with customers and colleagues, or developing my team, people are central to my work.I believe the best technologies bring out the best in people ‒ eliminating noise and helping them build stronger connections and solve important challenges. I’m not an engineer by training but I know my way around software, have extensive experience collaborating with Product and E&D teams, and can talk technical shop with customers and colleagues without flinching. When supporting users or customers I strive to provide honest and immediate solutions and bring delight and joy through the interaction. When leading teams, I believe in servant leadership and am always ready to roll-up my sleeves and do the work. I am interested in helping entrepreneurial organizations solve real problems and am open to new opportunities. Please reach out if you have an idea on how we might work together!Specialties: Hiring, Sales Ops, Rev Ops, growth strategy, process optimization, , Sales, Sales Enablement, SalesForce/Gainsight, Operations, Customer Success, Implementation, Training, Support, Ed-tech, Education, Early-stage team-building, Strategy, Go-to-Market strategy, Product roadmapping, Jobs-To-Be-Done, CSAT/NPS analysis, Marketo/MailChimp, Google Analytics/MixPanel/Periscope, Zendesk/Desk.com support, Gong

Nick Lewis's Current Company Details
Uber

Uber

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Global Head of Revenue Enablement - Uber for Business⎪MBA⎪ex-Google⎪start-up & scale-up veteran⎪OD50 Fellow⎪First Round Capital mentor
Nick Lewis Work Experience Details
  • Uber
    Global Head Of Revenue Enablement - Uber For Business
    Uber Dec 2021 - Present
    San Francisco, California, Us
    Uber for Business helps more than 200,000 businesses move, feed, motivate, and care for their employees, customers and patients. I lead our global revenue enablement teams, empowering our regional and country teams as they partner with leading businesses around the world.
  • Prodigy Education
    Head Of North American Partnerships & Customer Success
    Prodigy Education Feb 2021 - Dec 2021
    Toronto, Ontario, Ca
    Prodigy supports more than 150 million students in more than 50 countries and was listed in Deloitte's Fast 50 as one of the fastest growing tech companies in the world. As Head of North American Partnerships & Customer Success I serve as general manager for a 30-person B2B2C department that includes sales, marketing, revenue operations, and customer success. Report to the CEO of our 500+ person organization.
  • Altschool Pbc
    Vp Of Partnerships & Customer Success
    Altschool Pbc Nov 2017 - Feb 2021
    AltSchool/Altitude Learning (acquired by Higher Ground Education) is an innovative enterprise SaaS company that built the first learner-centered learning management system in the world. Funded by Founders Fund, CZI, and Andreessen Horowitz among others, AltSchool built a network of schools that we owned and operated and supported existing schools to implement our 21st century platform. I was responsible for all Partnership and Success operations including go-to-market strategy, product design and adoption, implementation, and revenue retention, and reported to the CEO.Key Accomplishments:• Grew ARR from $300k to $2.4M in 18 months• 101% revenue retention and 95% partner retention on average across 4 annual cohorts• Managed technical and relational integration of Success teams after acquisition of itslearning U.S. and its 60+ partners and $4.5MM ARR, including Houston Independent School District• Standardized and streamlined our partnership management methodology; increasing Partner Success manager ratios 3x and providing improved support to partner teams• Hired, trained, and managed a geographically distributed team of Partner Success Managers, Technical Support Engineers and Community Managers• Drove cross-functional work with Product & Engineering colleagues that resulted in regular product improvements and 90% of users engaging daily or weekly with our platform• Led go-to-market planning, synthesized market and partner trends, and determined strategic response; served as senior face of Altitude Learning with all external partners
  • Learnzillion
    Director Of Customer Success, Services & Support
    Learnzillion Jul 2013 - Nov 2017
    Scottsdale, Arizona, Us
    LearnZillion (acquired by Weld North) is an enterprise SaaS company that provides the world’s first open and natively digital K-12 curriculum. Used by ⅓ of U.S. teachers and by 10M users globally, LearnZillion was named a Top 5 Most Innovative education company by Fast Company.Key Accomplishments:• Grew team from 1 to ~50 in 2 years: this included customer success, operations, project management, a national network of contract trainers, and an international user support team• Achieved 85% revenue retention (on $7M) in the face of adversity and multiple product pivots• Led team to 90% partner retention rate in FY17 despite multiple product pivots• Advised C-suite on product/strategy and go-to-market through 3 pivots resulting in improved product-market fit and annual revenue growth of 100% FY16-17
  • Google
    Google Adwords Account Strategist
    Google Dec 2006 - Sep 2009
    Mountain View, Ca, Us
    I oversaw and supported the Google AdWords advertising efforts of approximately 30 Search Engine Marketing firms. These firms represented more than 1000 clients from all verticals and industries and accounted for more than $45M in annual advertising spend with Google. Key Accomplishments:• Managed $45M+/year in ad spend from 28 Search Engine Marketing agencies• Grew account revenue 5-12%/quarter through data/industry analysis and account strategy• Developed and led first Google Agency Team account development program to simultaneously improve team competency and external client service; increased account revenue 3.5%• Created and directed Agency team’s first webinar training series designed to increase self-sufficiency of 120 advertising agencies and reduce customer response times• Awarded “Gold Award” by management for outstanding performance (2x workload of peers)• Finalist for Google AdWords MVP award (nominated by peers for contribution to team)
  • Teach For America
    Corps Member--2Nd Grade Teacher
    Teach For America Aug 2003 - Jun 2006
    New York, Ny, Us
    Served as a member of a national service corps of outstanding recent college graduates of all academic majors who commit two years to teach in under-resourced urban and rural public schools.Key Accomplishments:• Supervised development of 16 new teachers as TFA Corps Member Advisor; analyzed data toevaluate performance, designed and facilitated trainings• Developed school improvement strategy as appointed member of School Leadership Team;increasing student performance by 7% on state tests

Nick Lewis Skills

Leadership Social Media Strategic Partnerships Public Speaking Csat Teaching Data Analysis Business Development Negotiation Competitive Analysis Customer Relationship Management Strategic Planning Support Strategy International Development Management Consulting Entrepreneurship C Suite Relationships Marketing Nonprofits Cross Functional Team Leadership Change Management Product Management Go To Market Strategy C++ Onboarding Social Entrepreneurship Jobs To Be Done Framework Sem Email Marketing Non Profits Business Strategy Project Management Analytics Services

Nick Lewis Education Details

  • University Of Michigan - Stephen M. Ross School Of Business
    University Of Michigan - Stephen M. Ross School Of Business
    Mba
  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Journalism And Mass Communication

Frequently Asked Questions about Nick Lewis

What company does Nick Lewis work for?

Nick Lewis works for Uber

What is Nick Lewis's role at the current company?

Nick Lewis's current role is Global Head of Revenue Enablement - Uber for Business⎪MBA⎪ex-Google⎪start-up & scale-up veteran⎪OD50 Fellow⎪First Round Capital mentor.

What is Nick Lewis's email address?

Nick Lewis's email address is ni****@****ail.com

What schools did Nick Lewis attend?

Nick Lewis attended University Of Michigan - Stephen M. Ross School Of Business, University Of North Carolina At Chapel Hill.

What skills is Nick Lewis known for?

Nick Lewis has skills like Leadership, Social Media, Strategic Partnerships, Public Speaking, Csat, Teaching, Data Analysis, Business Development, Negotiation, Competitive Analysis, Customer Relationship Management, Strategic Planning.

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