Nicholas Linn Email & Phone Number

Ontario, Canada

Toronto, Ontario, Canada

Pittsburgh, Pennsylvania, United States

Led the design and deployment of a scalable, robust IT infrastructure that supported rapid business growth and ensured high availability.Developed tracking an analytics strategies and systems to ensure all stake holders have a clear view of how the sales pipeline is performing.Developed and implemented a QA strategy, policies and team to ensure top quality deliverables.

Toronto, Canada Area

I lead a team of talented and dedicated individuals to develop innovative solutions for our clients. We believe that the best solution is only determined though an complete understanding of our clients business and focus on long term relationships rather than short jobs. Customer satisfaction is our ultimate goal and have maintained +90% 1yr retention rate of our clients.

Los Angeles, California, United States

Responsible for overseeing all technical projects including the design, development and launch a multi-channel product launch resulting in first year sales of $4.9M.Implemented technology initiatives that directly improved customer satisfaction metrics, including streamline order handling and back-end fulfilment. Decreasing handling time by 2 days, decreasing lost or damanged product and decreasing shipping cost.Coordinated with development team in linking assets and data with partners and providers and developing policy with regard to data sharing and user privacy.Strengthened cybersecurity protocols and defenses, ensuring the protection of sensitive data and maintaining compliance with industry regulations.Utilized data analytics and insights to drive strategic decision-making, explore joint ventures and partnerships, optimize processes, and improve business outcomes.

Toronto, Canada Area

Worked with the owner and CEO to take an empty office and build a thriving workspace including a call center and multi-disciplined development and production team.Spearheaded several capital projects including a payment processing engine, CRM and marketing automation tool, a health oriented App and a consumer electronics device. Developed dashboards and automated alerts to monitor performance of marketing campaigns and the company as a whole.

Cobourg, On

Plan, develop and deploy software projects using both in-house and contract resources. Manage departmental resources including software, hardware.Manage human assets, interview and hire new candidates within the department. Advise C-Suite on issues relating to technology and developing strategies to leverage technology to grow the business.Work with Marketing team in delivering clear statistics and marketing automation.Work with production and fulfillment team in implementing Odoo (ERP) within the organization .

Courtice, Ontario

- Plan, Develop and Implement web applications for retail and home party environments. (PHP, Python, Perl, Ruby)- Plan and Execute enterprise resource planning software and solutions across the company. - Plan and Develop Apps for Android and iOS devices- Advise executive management on technical focus of the company and achieving goals through software and IT projects.- Support communications and marketing team in technical matters.- Support IT infrastructure both on and offsite.

Lexington, Kentucky Area

- Develop web based EMR software for medical industry in a LAMP environment using opensource and proprietary tools. - Developed and integrated Asterisk based VoIP solutions.- Develop web applications across multiple platforms in languages including PHP, Perl, Ruby and Python.- Developed firmware for Embedded devices using C++, uCos, Embedded Linux. - SEO and google adwords campaigns.- Planned, executed and supported Cisco based IP networks including VPN links.

Cobourg Ontario

-Responsible for development of web applications across multiple platforms using PHP, ASP/ASP.net and Perl. -Maintained and migrated legacy code including C based CGI scripts, C based IIS extensions and ASP 1 and 2 sites.-Developed business software using C++.-Meet with customers to plan, spec and quote development jobs.-Support and maintain deployed applications.

- Leveraged open source technology to provide solutions under cost that met or exceeded expectations in a cost sensitive non-profit/ngo environment.- Develop public facing web sites and extranets using PHP and Perl.- Delivered solutions under budget and ahead of time.- Managed IT infrastructure.