Nick Lumsden Email and Phone Number
Ann Arbor, MI, US
Nick Lumsden's Location
Ann Arbor, Michigan, United States, United States
Nick Lumsden's Contact Details
Nick Lumsden work email
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About Nick Lumsden
A strategic and accomplished executive who transforms struggling teams into growth-aligned technical and operational excellence. Proven success through multiple extraordinary exits and $2.6 billion in value creation, realigning legacy, early-stage, non-performing, and poorly structured technology and product organizations to create thriving organizations that consistently deliver. Advise C-suite, Board members, and investors on leadership strategies for driving transformation and aligning technology strategy to business goals. My reputation is as an incubator, innovator, and team builder, having built and run over 30 teams across a broad domain, including software development, cloud engineering, architecture, product management, DevOps, cybersecurity, data engineering, service delivery, GRC, infrastructure, technology operations, customer experience, and more.Currently seeking an operating role at the intersection of cutting-edge technology and high social impact. Organizations in or transitioning to Stage 2, growth-stage, or the 20-200 journey are where I have deep experience in business growth strategies and what that requires of leadership, engineering, product, and technology operations. These companies are likely Series B, C, recently backed by private equity, recapitalized for growth, or a late-stage organization struggling with a legacy team or recent acquisition.I am highly purpose-driven, investing my time and experience where I can create lasting social impact and drive real improvement in areas like healthcare, wellness, conservation, education, sustainability, and similar. I deliver outstanding shareholder value and know how to create it through revolutionary products, scale, operational excellence, and extraordinary customer experiences. But growth solely for the sake of growth is not what inspires me – bringing revolutionary approaches to causes like cancer treatment, transforming our education system, changing the outcomes for chronic illness, scaling sustainable alternatives, protecting our natural resources, and many more are all worthy pursuits and create, within and around me, passion for achieving success, creating a better world, and a sense of being part of something bigger than myself.To discuss an opportunity to work together, please send me a direct message or connection request, and let’s set up a quick call to get acquainted.
Nick Lumsden's Current Company Details
Nick Lumsden Work Experience Details
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Vice President Of Platform Engineering And Cloud ServicesOecAnn Arbor, Mi, Us
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Vice President Of Platform Engineering And Cloud ServicesOec Aug 2024 - PresentFairlawn, Ohio, Us -
Strategic AdvisorNewowl Ai May 2024 - PresentDenver, Colorado, Us -
PartnerNyjl Advisors Aug 2019 - PresentAnn Arbor, Mi, Us• Advise C-suite and executive leaders with technology and cybersecurity strategy and roadmaps• Execute cybersecurity, cloud, technology, operational, and product assessments and provide strategic guidance for business transformation• Serve as a Chief Information Security Officer, Chief Information Officer, and Chief Product Officer for executive-level clients in and serving the Fortune 500• Orchestrate and execute rapid transformation plans to meet critical contractual and regulatory requirements for our clients• Develop new opportunities, nurturing relationships as an advisor to both client executives and operators as well as their customers -
Chief Security OfficerNyjl Advisors Aug 2019 - PresentAnn Arbor, Mi, Us• Launched a security program to meet the requirements of companies such as Google, Facebook, Amazon, IBM, Apple, and more• Created the full security and compliance program for a world-class central U.S. interconnection facility serving the Fortune 50• Achieved SOC 2 Type 1 and PCI DSS 3.2.1 compliance in 90 days to meet a significant customer opportunity• Yielded 100% adherence, over 4 years, with no failures and 0 breaches for SOC 2 Type 2, PCI DSS, and ISO 27001
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AdvisorStateless Inc. Feb 2017 - PresentBoulder, Colorado, UsI collaborate closely with the early Founding team, providing strategic guidance and advice on product strategies, potential markets, and industry trends to drive adoption and business growth. As a thought leader and subject matter expert, I share industry knowledge and best practices, keeping the team informed on technology advancements and industry standards. In addition, I contribute to product development by providing valuable feedback and guidance on product features, user experience, and design. -
Co-Founder And Chief Technology OfficerTenacity Cloud May 2020 - Jan 2024• Coauthored the thesis, established the product roadmap, and spearheaded the development of the cloud security MVP• Advised C-suite and executive-level customers on cost optimization and cloud security strategies for large-scale infrastructure• Identified and recruited design partners, including Fortune 500 companies and large AWS and Azure partners• Secured $3 million in seed-stage funding by pitching investors in angel, venture capital, and private equity groups• Presented key metrics, business status, product roadmaps, and development updates to the board of directors, investors, and key stakeholders• Coarchitected the core data platform, creating an API-based scalable cloud metadata data lake, supported by a robust microservice architecture• Delivered 100x faster integration and ETL than the market leaders by refactoring the data broker service for scale using an elastic, serverless data access layer• Launched an artificial intelligence anomaly detection system using machine learning to identify errors in cloud spending and configuration metadata• Created the first FinOps-aligned cost management Software-as-a-Service platform for AWS and Azure• Automated assessments of AWS and Azure for 12 cybersecurity, best practice, and regulatory compliance frameworks, including CIS, GDPR, PCI DSS, ISO 27001, NIST 800-171, NIST 800-53Tech Stack | Vue.js, TypeScript, CSS, JSON, Go, Python, XML, Postgres, Amazon S3, Amazon Lambda, Amazon EventBridge, Amazon EC2 container service, Amazon DynamoDB, Amazon OpenSearch, Amazon Athena, Business Support | Atlassian Confluence, Jira, Github, Visual Studio, Jenkins, Notion, Webflow, Hubspot, Apollo, DocSend, Docusign, Canva, Figma, G2, AppCues, Amplitude, Quickbooks, Rippling, Human Interest, CartaProductivity | Slack, Zoom, Calendly, Gsuite, Gmail, Google Docs, Google Drive, Google Meet -
Chief Operating OfficerOtava (Previously Online Tech) Feb 2018 - Jun 2019Ann Arbor, Michigan, Us• Achieved 4x growth and an extraordinary ROI in just four years• Consistently deliver Net Promoter Scores of 80+, achieving 88-92 over 30+ months• Succeeded in expanding EBITDA, lowering COGS, and delivering cloud and infrastructure products, driving 35% CAGR• Expanded globally through multiple successful acquisitions• 100% success in achieving and maintaining a secure and compliant environment for over 400 customers in the healthcare and financial services sector, requiring a broad set of regulations and compliances, including HIPAA, HITRUST, PCI, SOC, and ISO 27001 -
Vice President Of Infrastructure And Product StrategyOtava (Previously Online Tech) 2016 - 2018Ann Arbor, Michigan, Us• Contributed to the successful exit in 2018 at an industry-leading multiple as a key leader in the merger and acquisition process• Created millions in enterprise value through new product development, driving revenue growth; new products included disaster recovery, data protection, Azure cost management, and more as-a-service offerings• Ensured efficiency and financial discipline while beating growth and stability expectations as we prepared our exit strategy• Promoted on the success of the transformation and took on leadership role for client services and the product team
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Senior Director Of Infrastructure And OperationsOtava (Previously Online Tech) 2015 - 2016Ann Arbor, Michigan, Us• Completed reorganization of infrastructure and operations teams for scale• Presented strategic opportunities and capital projects to the board of directors • Promoted the company through public speaking engagements, customer presentations, advisory councils, and executive briefings• Oversaw the design, build, and commissioning of the new Indianapolis data center• Led the successful merger of a Missouri managed services provider
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Director Of InfrastructureOtava (Previously Online Tech) Aug 2013 - 2015Ann Arbor, Michigan, Us• Joined as a member of the executive leadership team responsible for transforming an early-stage cloud and infrastructure operation into a mature growth organization• Advised board of directors and private equity group on technology strategy, development roadmaps, and operational changes• Realigned and reorganized the tech ops teams around the two critical problems: system stability and service delivery, implementing change management, incident management, and operational standardization• Delivered 50% improvement in the first month by mapping the entire business process, building runbooks and standard operating procedures, and implementing new metrics to measure progress• Formalized the incident response and problem management processes based on ITIL, developing a standard set of operating procedures for organizing and communicating during a service-impacting event• Identified over 800 technical debt backlog items and created dedicated metrics and oversight to make measurable improvements, ultimately eliminating impacts on uptime and improving service delivery timelines by over 90%• Oversaw the operation of 4 data centers and the buildout of 1 new data center facility in metro DetroitTech Stack | C#, ASP.net, Visual Basic, Microsoft SQL ServerInfrastructure | VMware, Dell, EMC, Pure, InfiniDAT, EqualLogic, Cisco, Fortinet, Extrahop, Radware, Solarwinds, PRTG, Windows Server, Redhat Linux, Ubuntu, Azure, ZertoFrameworks | SSAE-16, Safe Harbor, SOC 2 Type 2, ISO 27001, PCI DSS
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Director, Infrastructure Engineering And OperationsInovalon, Inc. (Previously Medassurant) 2011 - Aug 2013Bowie, Md, Us• Led over 7500% product and technology growth in just 7 years, supporting 11 healthcare products• Architected the technical infrastructure supporting over 1,800 federated data marts, 110+ million member-lives, and 6 petabytes of healthcare data used by over half the top 20 Payers in the U.S.• Created, managed, and transformed 18 teams, hiring 100s of people and conducting 1000s of interviews• Retained expert human capital; less than 5% voluntary turnover in a fast-paced, high-octane growth-stage organization• Succeeded in shaping the technology roadmap that led to a multi-billion dollar exit• Contributed to the growth of the company from just a few dozen employees to over 5,000 people -
Senior Manager Of InfrastructureInovalon, Inc. (Previously Medassurant) 2009 - 2011Bowie, Md, Us• Advised C-suite and executive business leaders on product and technology strategy, critical business initiatives, and product roadmaps• Earned a reputation as an incubator, expanding responsibility to create several new teams, including data management, knowledge management, systems management, data center operations, security, deployment, and automation• Forged a reputation as a critical problem solver, sought to lead some of the most important initiatives• Prevented a $20M loss of revenue by compressing an 8-month project into 30 days, meeting an essential customer obligation• $20M+ in budget management responsibility• Oversaw the design and full deployment of the fourth and final data center• Evaluated key assets for the Catalyst acquisition and managed the onboarding and integration of new staff and technologies• Negotiated dozens of large-scale capital deals for an ever-expanding technology and product infrastructure• Worked with inventors of some of the world’s best data storage architectures to create solutions to expansive data performance needs• Managed 13 sites, 10+ teams, 4 data centers, and supported over 3,000 remote medical professionals in the field• Promoted again on the success of scalable, automated infrastructure capable of supporting high volume, large-scale, performance-demanding data products
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Manager Of Information TechnologyInovalon, Inc. (Previously Medassurant) 2008 - 2009Bowie, Md, Us• Pioneered early distributed system architectures to establish the foundation for a healthcare dataset growing to become one of the nation’s largest• Invented new approaches to support the processing of enormous data volumes in the era before data lakes or data warehousing appliances• Built and managed new technical teams, including networking, storage, systems engineering, support, and field delivery• Hired 30+ technical staff in the first twelve months• Oversaw the development of a third data center to support accelerating customer demand• Promoted on the success of the early-stage rapid expansion of the infrastructure and development of innovative new methods of supporting extensive data infrastructure
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Principal Technical Architect - Several Early Technical Roles And Rapidly Expanding ScopeInovalon, Inc. (Previously Medassurant) Oct 2006 - 2008Bowie, Md, Us• Led the technical architecture and design of 11 big data healthcare products, which scaled to thousands of medical professionals collecting healthcare data in every U.S. state and internationally, significantly improving patient outcomes, quality of care, and operational efficiencies across the healthcare system• Directed a 15x expansion of the data and application infrastructure in just 15 months to support rapid customer growth• Oversaw 2 data center builds from design to commissioning to full deployment• Introduced strategies to deliver over $6M in savings using cloud infrastructure during the pre-cashflow early stage• Invented rapid deployment automation to overcome time-intensive deployment challenges due to high customer demandTech Stack | C#, ASP.net, HTML, XML, CSS, VBScript, Powershell, Shell, SQLInfrastructure | VMware, Dell, EMC, XIV, Netezza, Cisco, Microsoft SQL Server, Windows Server, Redhat Linux, AWS, Azure, PivotalFrameworks | SSAE-16, SOC 2, ISO 27001, HiTrust CSF, FISMA Moderate
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Founder And Chief Executive OfficerAtlas Systems & Software Engineering (Previously Computing Solutions) May 2001 - Dec 2006• Advised C-level and executive IT leadership on technology decisions, planning, and modernization roadmaps• Expanded managed services offerings across a broad geography, with customers in healthcare, financial, legal, real estate, marine, and manufacturing• Spearheaded the go-to-market strategy, growing the business 10x over 3 years• Evaluated several unsolicited buyout offers
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Principal ConsultantAtlas Systems & Software Engineering (Previously Computing Solutions) May 2001 - Dec 2006• Transformed large-scale environments by leading technology refresh, data center expansion, and application modernization projects• Created a drop-in SMB solution, cutting 80% of IT costs while providing infrastructure management and cybersecurity solutions• Introduced cybersecurity, network segmentation, firewalls, secure virtual private networks (VPN), and modern operating systems to legacy environments
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Software Engineer - Lead Software Architect And Dev For Dozens Of AppsAtlas Systems & Software Engineering (Previously Computing Solutions) May 2001 - Oct 2006AutoPrint• Devised a solution for delivering over 4 million engineering drawings, technical specifications, and CNC files automatically to factory work centers• Designed the software application to meet the requirements of an executive-led Lean Continuous Improvement initiative • Saved thousands of hours in lost labor per monthAutoFax• Pioneered an approach to automate the immediate delivery of hundreds of order acknowledgments per day for a worldwide manufacturing organization• Generated thousands in new revenue opportunities, $10,000 in cost reduction, and over $100,000 in loss prevention in the first monthWILO - Windows Infrastructure Library Orchestrator• Created an early network discovery scanner to accelerate new customer network assessments for large manufacturing and hospital environments• Reduced time to produce a statement of work from weeks to days• Built using Visual Basic and using the WMI and CIMv2 infrastructure libraries to create a complete asset listing with associated system configurationOther Apps• Improved, modernized, and created 40+ other financial, engineering, administration, and manufacturing software applications• Established repeatable application scaffolding, unit testing, and automated test scripts to eliminate post-deployment issues• Led requirements gathering, software architecture and design, testing, and quality assurance, and produced 100,000+ lines of codeTech Stack | C#, HTML, CSS, JavaScript, Visual Basic, Visual Foxpro, XML, SQL, VBScript, Shell, Windows NT, Windows Server 2000, Microsoft SQL ServerInfrastructure | Dell, Cisco, Watchguard, Cisco Pix, BroadcomProductivity | Microsoft Word, Excel, Access, Powerpoint
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Judicial Database ManagerMichigan Technological University Sep 1999 - May 2002Houghton, Mi, Us -
Associate Software DeveloperBesser Jun 2000 - Aug 2000Alpena, Mi, Us -
Technical SupportAlpena Regional Medical Center Jun 1998 - Aug 1999Alpena, Mi, Us
Nick Lumsden Skills
Integration
Enterprise Software
Software Development
Data Center
Management
Process Improvement
Cloud Computing
Leadership
Databases
Disaster Recovery
Virtualization
Security
Strategy
Software Project Management
Agile Methodologies
Project Management
Information Technology
Troubleshooting
Sdlc
Enterprise Architecture
It Management
Microsoft Sql Server
Scrum
Requirements Analysis
It Service Management
Architecture
It Operations
Start Ups
Team Building
Software Engineering
It Strategy
Business Intelligence
Business Process Improvement
Technical Leadership
Agile Project Management
Data Warehousing
Database Design
Iis
Pmo
T Sql
Project Planning
Solution Architecture
Soa
Architectures
System Architecture
Infrastructure Management
Staff Development
Systems Engineering
Nick Lumsden Education Details
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Michigan Technological UniversityComputer Science
Frequently Asked Questions about Nick Lumsden
What company does Nick Lumsden work for?
Nick Lumsden works for Oec
What is Nick Lumsden's role at the current company?
Nick Lumsden's current role is Vice President of Platform Engineering and Cloud Services.
What is Nick Lumsden's email address?
Nick Lumsden's email address is nl****@****ech.com
What is Nick Lumsden's direct phone number?
Nick Lumsden's direct phone number is +151750*****
What schools did Nick Lumsden attend?
Nick Lumsden attended Michigan Technological University.
What skills is Nick Lumsden known for?
Nick Lumsden has skills like Integration, Enterprise Software, Software Development, Data Center, Management, Process Improvement, Cloud Computing, Leadership, Databases, Disaster Recovery, Virtualization, Security.
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