Nick Lumsden Email & Phone Number

Ann Arbor, MI, US

Fairlawn, Ohio, US

Denver, Colorado, US

Ann Arbor, MI, US

• Advise C-suite and executive leaders with technology and cybersecurity strategy and roadmaps
• Execute cybersecurity, cloud, technology, operational, and product assessments and provide strategic guidance for business transformation
• Serve as a Chief Information Security Officer, Chief Information Officer, and Chief Product Officer for executive-level clients in and serving the Fortune 500
• Orchestrate and execute rapid transformation plans to meet critical contractual and regulatory requirements for our clients
• Develop new opportunities, nurturing relationships as an advisor to both client executives and operators as well as their customers

Ann Arbor, MI, US

• Launched a security program to meet the requirements of companies such as Google, Facebook, Amazon, IBM, Apple, and more
• Created the full security and compliance program for a world-class central U.S. interconnection facility serving the Fortune 50
• Achieved SOC 2 Type 1 and PCI DSS 3.2.1 compliance in 90 days to meet a significant customer opportunity
• Yielded 100% adherence, over 4 years, with no failures and 0 breaches for SOC 2 Type 2, PCI DSS, and ISO 27001

Boulder, Colorado, US

I collaborate closely with the early Founding team, providing strategic guidance and advice on product strategies, potential markets, and industry trends to drive adoption and business growth. As a thought leader and subject matter expert, I share industry knowledge and best practices, keeping the team informed on technology advancements and industry.

• Coauthored the thesis, established the product roadmap, and spearheaded the development of the cloud security MVP
• Advised C-suite and executive-level customers on cost optimization and cloud security strategies for large-scale infrastructure
• Identified and recruited design partners, including Fortune 500 companies and large AWS and Azure partners
• Secured $3 million in seed-stage funding by pitching investors in angel, venture capital, and private equity groups
• Presented key metrics, business status, product roadmaps, and development updates to the board of directors, investors, and key stakeholders
• Coarchitected the core data platform, creating an API-based scalable cloud metadata data lake, supported by a robust microservice architecture

Ann Arbor, Michigan, US

• Achieved 4x growth and an extraordinary ROI in just four years
• Consistently deliver Net Promoter Scores of 80+, achieving 88-92 over 30+ months
• Succeeded in expanding EBITDA, lowering COGS, and delivering cloud and infrastructure products, driving 35% CAGR
• Expanded globally through multiple successful acquisitions
• 100% success in achieving and maintaining a secure and compliant environment for over 400 customers in the healthcare and financial services sector, requiring a broad set of regulations and compliances, including.

Ann Arbor, Michigan, US

• Contributed to the successful exit in 2018 at an industry-leading multiple as a key leader in the merger and acquisition process
• Created millions in enterprise value through new product development, driving revenue growth; new products included disaster recovery, data protection, Azure cost management, and more as-a-service offerings
• Ensured efficiency and financial discipline while beating growth and stability expectations as we prepared our exit strategy
• Promoted on the success of the transformation and took on leadership role for client services and the product team

Ann Arbor, Michigan, US

• Completed reorganization of infrastructure and operations teams for scale
• Presented strategic opportunities and capital projects to the board of directors
• Promoted the company through public speaking engagements, customer presentations, advisory councils, and executive briefings
• Oversaw the design, build, and commissioning of the new Indianapolis data center
• Led the successful merger of a Missouri managed services provider

Ann Arbor, Michigan, US

• Joined as a member of the executive leadership team responsible for transforming an early-stage cloud and infrastructure operation into a mature growth organization
• Advised board of directors and private equity group on technology strategy, development roadmaps, and operational changes
• Realigned and reorganized the tech ops teams around the two critical problems: system stability and service delivery, implementing change management, incident management, and operational standardization
• Delivered 50% improvement in the first month by mapping the entire business process, building runbooks and standard operating procedures, and implementing new metrics to measure progress
• Formalized the incident response and problem management processes based on ITIL, developing a standard set of operating procedures for organizing and communicating during a service-impacting event
• Identified over 800 technical debt backlog items and created dedicated metrics and oversight to make measurable improvements, ultimately eliminating impacts on uptime and improving service delivery timelines by over 90%

Bowie, MD, US

• Led over 7500% product and technology growth in just 7 years, supporting 11 healthcare products
• Architected the technical infrastructure supporting over 1,800 federated data marts, 110+ million member-lives, and 6 petabytes of healthcare data used by over half the top 20 Payers in the U.S.
• Created, managed, and transformed 18 teams, hiring 100s of people and conducting 1000s of interviews
• Retained expert human capital; less than 5% voluntary turnover in a fast-paced, high-octane growth-stage organization
• Succeeded in shaping the technology roadmap that led to a multi-billion dollar exit
• Contributed to the growth of the company from just a few dozen employees to over 5,000 people

Bowie, MD, US

• Advised C-suite and executive business leaders on product and technology strategy, critical business initiatives, and product roadmaps
• Earned a reputation as an incubator, expanding responsibility to create several new teams, including data management, knowledge management, systems management, data center operations, security, deployment, and automation
• Forged a reputation as a critical problem solver, sought to lead some of the most important initiatives
• Prevented a $20M loss of revenue by compressing an 8-month project into 30 days, meeting an essential customer obligation
• $20M+ in budget management responsibility
• Oversaw the design and full deployment of the fourth and final data center

Bowie, MD, US

• Pioneered early distributed system architectures to establish the foundation for a healthcare dataset growing to become one of the nation’s largest
• Invented new approaches to support the processing of enormous data volumes in the era before data lakes or data warehousing appliances
• Built and managed new technical teams, including networking, storage, systems engineering, support, and field delivery
• Hired 30+ technical staff in the first twelve months
• Oversaw the development of a third data center to support accelerating customer demand
• Promoted on the success of the early-stage rapid expansion of the infrastructure and development of innovative new methods of supporting extensive data infrastructure

Bowie, MD, US

• Led the technical architecture and design of 11 big data healthcare products, which scaled to thousands of medical professionals collecting healthcare data in every U.S. state and internationally, significantly.
• Directed a 15x expansion of the data and application infrastructure in just 15 months to support rapid customer growth
• Oversaw 2 data center builds from design to commissioning to full deployment
• Introduced strategies to deliver over $6M in savings using cloud infrastructure during the pre-cashflow early stage
• Invented rapid deployment automation to overcome time-intensive deployment challenges due to high customer demandTech Stack | C#, ASP.net, HTML, XML, CSS, VBScript, Powershell, Shell, SQLInfrastructure | VMware, Dell.

• Advised C-level and executive IT leadership on technology decisions, planning, and modernization roadmaps
• Expanded managed services offerings across a broad geography, with customers in healthcare, financial, legal, real estate, marine, and manufacturing
• Spearheaded the go-to-market strategy, growing the business 10x over 3 years
• Evaluated several unsolicited buyout offers

• Transformed large-scale environments by leading technology refresh, data center expansion, and application modernization projects
• Created a drop-in SMB solution, cutting 80% of IT costs while providing infrastructure management and cybersecurity solutions
• Introduced cybersecurity, network segmentation, firewalls, secure virtual private networks (VPN), and modern operating systems to legacy environments

• AutoPrint
• Devised a solution for delivering over 4 million engineering drawings, technical specifications, and CNC files automatically to factory work centers
• Designed the software application to meet the requirements of an executive-led Lean Continuous Improvement initiative
• Saved thousands of hours in lost labor per monthAutoFax
• Pioneered an approach to automate the immediate delivery of hundreds of order acknowledgments per day for a worldwide manufacturing organization
• Generated thousands in new revenue opportunities, $10,000 in cost reduction, and over $100,000 in loss prevention in the first monthWILO - Windows Infrastructure Library Orchestrator

Houghton, MI, US

Alpena, MI, US

Alpena, MI, US