Nick Lyden Email & Phone Number

Flushing, MI

 Supervise and coordinate work for each Lawn and Landscape crew of 10+ employees. Create daily work schedules for each truck and make sure that all employees are on task completing their assigned jobs. Ensure all trucks are fully equipped and ready for the day. Lead and go over any instructions at the job as to how to complete our project properly and.

Scottsdale, AZ

 Handled accounts that were nearing the statute of limitations by contacting the customers and advising them of their debts while attempting to collect any financial information, along with the balance in full.  Completed any necessary skip tracing in order to locate a debtor and/or their place of employment. Kept the in-house lawyers informed of any.

Phoenix, AZ

 Acted as the single point of contact for 100+ customers seeking assistance on their mortgage. Advised customers of all programs they may be eligible for and explain the documents needed to start the review for mortgage assistance as well as setting a timeline for completion. Communicated decisions made by underwriting and clarified any questions from.

Boyton Beach, FL

 Underwrote 100% of all files submitted within the branch office, of 10+ Customer Assistance Specialists’, as well as handled any overflow from other offices; maintained a daily decision rate of 2 files per day.  Worked with all investors (FHA, VA, GNMA, USDA, FNMA, FHLMC, Private Investors and Chase Asset Mortgages) to ensure all the guidelines were.

Remote/Tempe, AZ

 Held daily meetings with my Job Coaches while on site; reviewed hot topics, low performers, recent reports, coaching progress and development with the agents, and go over any questions that were asked by the supervisors and/or agents.  Aided in the training of low performers: by arranging and even conducting side by sides to observe how they worked.

Tempe, AZ

 Managed a queue of 150-200+ default mortgages; collecting payments and reviewing workout solutions such as repayment plans, modifications and liquidation options that may have helped the customer to resolve their hardship.  Created a personal tracker that was also sent out to the department’s staff for optional use which aided in the tracking of loans.

Flushing, MI

 Supervise and coordinate work for each Lawn and Landscape crew of 10+ employees. Create daily work schedules for each truck and make sure that all employees are on task completing their assigned jobs. Ensure all trucks are fully equipped and ready for the day. Lead and go over any instructions at the job as to how to complete our project properly and.