Nick Mackechnie Email & Phone Number

Christchurch, NZ

Christchurch, Canterbury, New Zealand

Responsible for public cloud (Azure, AWS, GCP) managed services delivery and operations including public cloud platform on-boarding, migrations and transition activities.We provide management of Microsoft Azure, Amazon Web Services (AWS) and Google Cloud environments, providing a core set of services including monitoring and alerting, platform health.

Christchurch, Canterbury, New Zealand

• The Software Development and Integration team is responsible for the following:Software development & DevOps:
• Builds and operates the client-facing portal providing client self-service, service subscription, single-sign-on to vendor admin portals, reporting, etc.
• Builds and runs the internal tools CART, CI2, Azure DevOps etc.
• Provides 24 x 7 operational support for these systemsThe Data & Integration Services team is a database-centric that:
• Builds and operates the integrations underlying the customer portal, CART, Reporting, etc.
• Manages the automated rating of client usage into invoice lines

Christchurch, Canterbury, New Zealand

Responsible for public cloud (Azure, AWS, GCP) managed services delivery and operations including public cloud platform on-boarding, migrations and transition activities.We provide management of Microsoft Azure, Amazon Web Services (AWS) and Google Cloud environments, providing a core set of services including monitoring and alerting, platform health.

Christchurch, Canterbury, New Zealand

I was responsible for managing the Systems Practice supporting all platforms (internal, customer and client facing) that underpin our Voice, Network, Hosting and Domains Practices. I led the implementation, operational and maintenance of Voyager’s internal and client facing infrastructure and systems using Agile methodology and practices. Responsible for.

Christchurch

I was responsible for managing the fixed and transmission network, engineers and our systems teams supporting the core mobile and fixed networks & services. We were responsible for the operational activities with the transmission and edge network infrastructure, including monitoring, maintenance and L2/L3 support. We provisioned, managed, maintained and.

Christchurch, New Zealand

I was responsible for managing the Enterprise Network & Voice Engineers, Architects and the Enterprise Network Operations Centre. We built, managed, maintained, operated the core network and services, drove innovation, enhanced the products and delivered world class solutions and services for the core network and for customers.

Christchurch

Snap provides market leading internet, data network, voice, data centre, cloud and managed services solutions to the private, public and government enterprise segments. Our client portfolio is impressive and includes strong relationships in the Education, Government, Corporate and Health sectors. With a superb consultancy, design and implementation.

Christchurch, New Zealand

I was responsible for a group of customers that have a direct managed support agreement in place with Microsoft. This involves ownership, escalation, coordination, liaison, facilitation, and communication of all aspects associated with the ability of Microsoft to effectively support and manage technical issues and ensure resolutions are delivered within an.

• I was responsible for an assigned group of Enterprise and Microsoft Certified Partner customers. This involved co-ordination, liaison and communication of all aspects associated with the ability of Microsoft to.
• Responsible for building and maintaining service relationships with identified clients and channel partners, as well as assisting in developing new opportunities.
• Responsible for all product support issues within assigned accounts, maintaining full ownership and driving the timely resolution of these issues.
• Management of client escalations of technical issues to the appropriate resources, and assisting where required.
• Responsible for creation and maintenance of Service Delivery Plans detailing correspondence with clients, technologies deployed and to be deployed, and current and future project information.
• Creation and maintenance of Team Intranet site, Creation of Intranet Document for Enterprise and Certified Partner Customers detailing account information, key contacts, support offerings and resources. Standardisation.

Education record

Education record