Nick Manca Email & Phone Number

Central Library, Dallas, TX

Renner Frankford Branch, Dallas, TX

• Answer reference questions at desk, by phone, and email
• Assisted children and adults in readers' advisory
• Close building and follow library procedures as needed
• Give timely and thoughtful service to customers
• Engaged in community outreach and programming

The Colony, TX

• Answer reference questions at desk, by phone, and email
• Assist patrons with computer and other technologies including those related to Microsoft Office, eBooks and databases
• Answer questions on summer reading, readers' advisory, and programs throughout the year
• Close building and follow library procedures as needed
• Give timely and thoughtful service to customers
• Update daily statistic logs and New York Times best sellers list

Hebron And Josey Library

• Courteously and efficiently respond to customer complaints and inquiries
• Help patrons with general computer questions and instruction
• Organize and shelve materials according to Dewey decimal system
• Prepare circulation reports and pull reserves for patrons
• Circulate library material using Millennium circulation software
• Deliver material between Carrollton Public Library locations using city van

Lewisville, TX

• Unloaded and organized incoming stock
• Provided readers advisory to adult and children patrons
• Worked cashier station and handled customer purchases
• Assisted patrons at Information Desk

Mccraken Research Library

• Digital Catalogerhttp://centerofthewest.org
• Scanned and processed over 4500 items to archival standards from various Western themed collections
• Used CONTENTdm to create and administer access to the Jack Richard, Roy Marcot, Dr. Thomas Marquis, Gabby Barrus, and Vincent Mercaldo digital photographic collections
• Developed taxonomies for collections cabinet: Native American Plains tribes and customs, firearms manufacturers, firearms, and wildlife
• Created finding guide for Roy Marcot Advertisement collection
• Administered controlled vocabularies for digital collections using LCSH (Library of Congress Subject Headings) and LCTGM (Library of Congress Thesaurus for Graphic Materials)

I Worked For Sierra In Reno, Nevada (2000-2007) And Cody, Wyoming (2007-2009).

• Responded to and resolved courteously and efficiently customer inquiries and complaints
• Assisted coworkers with computer questions and instruction on the resister and company website
• Helped answer customers’ questions concerning various goods and products
• Researched gear and products to better accommodate customer needs
• Trained new employees to handle purchases and returns on the cash register, ordering, straightening, and handling stock
• Handled client problems and complaints with tact and attention to customer service

Masters, Library And Information Sciences, 4.0 Gpa

Activities and Societies: Phi Kappa Phi - Honor SocietyMastered in General Library Studies with emphasis in Digital Libraries.

Bachelor'S, History

Majored in History with minors in Art History and Digital Media.