Nick Mantia Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

Contract facilitation, Assessments, Curriculum development, leadership coaching, soft skills, sales, management, culture, engagement, executive learning leadership, change management, call center, mortgage, financial...

Greater Atlanta Area

For this $9B financial services and mortgage company, responsible for developing and delivering training, development, and learning strategies in alignment with corporate business objectives. Partner with executive management to conduct needs analysis, complete learning assessment, and design and implement multiple simultaneous training initiatives. Conduct role-specific sales, mortgage, and product training for new and established teams. Develop and administer program budgets. Key Accomplishments:  Devised and delivered “Day One Orientation” that achieved 98% participation (YOY doubled), and resulted in decreased turnover, improved productivity, and enhanced candidate onboarding experience. Created and led all new-hire programs for job families including Orientation, “KickStart,” and “LaunchPad” programs.  Highly effective sales training programs resulted in 400% growth in sales within 12 months. Conducted research to select and implement new company-wide LMS portal that created and hosted online training.

Greater Atlanta Area

Recruited to lead all sales and new-hire training initiatives and for National, Mid-Sized Client, and Financial Institutions salesforce for this global technology leader in payment technology and service solutions with eight staff. Partnered with executive sales managers to identify learning gaps and manage continuing education strategies, including vertical induction and curriculum development for national sales conference. Key Accomplishments:  Conceptualized and delivered induction programs for executives, achieving 100% certification through streamlined program delivery, resulting in reduced training costs and improved revenue and time to first sale. Spiked classroom scores by 108% by devising and delivering facilitation skills course with feedback and coaching. Delivered leadership and mentoring for team of eight to develop strategies that achieved sales metric improvement.

Greater Atlanta Area, Travel Throughout North America

Transitioned from contract to permanent staff capacity to lead training and performance development of National Sales Team with eight members for this $9.4B broadband communications and entertainment conglomerate and third-largest national cable company. Developed and delivered a wide range of training programs to support evolving business needs, achieve performance metrics, and drive revenue growth. Key Accomplishments:  Triggered 17% increase in revenue and sales metrics by driving national training initiatives including Sales Academy course; developed call flow for sales and improved post-training sales metrics. Delivered 15% increase in key performance metrics YOY by providing coaching to model leadership competencies. Improved execution of training and sales initiatives, resulting in dramatically increased cross-sell revenue. Led leadership workshops and coaching courses for over 800 sales staff, technical/billing supervisors, managers, and directors, achieving 100% training for call-center supervisors company-wide and improving sales metrics.(NOTE: Was full time contract until October 2011)

Launched and managed successful strategic consulting company, launching measurable training and professional development services for customized employee-focused programs targeting all organizational levels. Designed, developed and delivered focused curricula on DISC, sales development, management, leadership development, human resources management, and process improvement. Developed and led programs for clients across diverse industries and with widely varying training needs. Key Accomplishments:  Spearheaded client relationship development processes; oversaw all aspects of contract development, and collaborated with clients to identify and support their unique training needs, and deliver consulting and coaching. Delivered focused training and development programs that drastically improved client operations, achieving increased productivity and profitability, reduced costs, and strengthened team performance and communications.

Greater Atlanta Area

Spearheaded company’s training and continuing education strategy, delivering an average of 200 hours of training per full-time associate. Developed, launched and directed “HomeBanc University,” delivering firm’s first-ever job-specific training, personal and professional development as well as management, leadership and business development curriculum. Introduced online Learning Management System.Facilitated expansion, market penetration, competitive power and growth to more than 1,300 associates in 22 locations (from 250 in 4 locations) by developing and leading nationally-recognized professional training programs that equipped new associates possessing no previous experience to fulfill and exceed performance benchmarks.Integral to earning #1 ranking as the most productive U.S. mortgage sales organization; assessed enterprise-wide sales training needs, partnered with executive leadership, developed continuing education programs that catapulted productivity and retention.Consistently ranked in top 5% of company leadership in retention and associate satisfaction for management and development of high-performance training team. Engineered enterprise-wide process improvements, pioneered upward coaching sessions and OD improvement teams in response to strategic analysis of leadership competency, retention and associate surveys.

Originated loans in Orlando, FL from 1994 to 1996 and in Atlanta, GA between 1996 and 1998, contributing over $30M in production between 1997-1998

Executed schedules of radio and TV advertising for 16 southeastern markets. Coordinated national accounts, reviewed buying orders, contracts and sales reports for accuracy.

Ba, Communications With Minor In Spanish

Activities and Societies: VP and Speaker of the House of Student Government, Theta Chi Fraternity, Lynks (Kappa Delta) big brother, Old.

Education record