Technology Manager for three distinct organizationsBuilt and sustained a metrics-based culture utilizing OKRs.Strategic IT planning & implementation for ManufacturingIT Budgeting & Infrastructure - Direct report to CEOData driven Business Analyst. PowerBI reporting. Project & Software Development ManagementExpertise in leading seamless transitions and successful implementations of CRM/ERP systems. Most recently: Microsoft Dynamics CRM & Business Central, Strategically plan and execute several new products as Product Manager collaborating with both employees and customers.Microsoft Azure Cloud ServicesOffice 365 GCC-High Configuration & Administration for NIST/ITAR/DFARS/CMMC ComplianceC#/SQL Server DevelopmentPowershell Scripting & Automation

Plan & maintain on-premise and off-premise IT Infrastructure Maintain all technology and digital marketing effortsManage a small local strategic digital marketing team and remote development teamMaterial Sourcing Windows & Mac Domain EnvironmentAzure Cloud ServicesOffice 365 VOIP ServicesDatabase Management with SQL Server 2016Development in C#/.Net/MVC/SQL Server/.NET Core/ASP NET COREWordpress managementReview and analyze Paid Media Marketing & Organic SearchProject Coordination & Execution

Maintain multiple Windows Servers using 2012, 2016 & 2019Maintain roughly 75 client workstations using and Windows 7 Pro - Windows 10 ProManage companies IIS server for internal/external useMaintain companies security and firewallsManage VPN solutionDatabase Management with SQL Server 2008, 2016Work on companies internal website in C#/.Net/MVC/SQL Server/.NET Core/ASP NET COREReview and analyze Google Adwords (PPC), SEO, and organic web presence.Maintain backups & Redundancy with best practices including onsite and off premise disaster recovery solutions.Maintain multiple redundant VM on Microsoft Azure & Amazon AWSManage IT budget for the companyManage Mobile devices iOS, Android, Windows PhoneUser Training - Software, Devices, Procedures, etc.Manage & Integrate multiple Apple computers and 1 OS X Server. Configured & Deployed Google Apps (G Suite) Email & Services (2013)Configured, Deployed & Migrated Office 365 Email & Services from G Suite. (2017)In my time here I have managed to reduce IT costs, increase security, move the company to a modern MVC/.Net platform, maintain best practices and merge 2 networks (internet/intranet) down to a single secure network. I have increased technology efficiency, automated several IT and non IT tasks using .net, powershell & C#. During my time here I have been recognized by the full management team by reducing a significant amount of money spent, around 30%, on various office supplies including printer toner, small equipment. I also bring fresh ideas and tools to the sales team and other departments. I developed a dashboard interface for our customers using MVC/C# to maintain the company's policy of reliability and accountability for its customers.

IT ConsultingIT Business Solutions & Network SolutionsWeb DevelopmentWeb MarketingBusiness DevelopmentBackup & Archival ServicesDuring my time with my own independent IT services company, I have been able to provide true reliability for my clients with network and computer up time and reliable backup solutions.Assist in IT infrastructure planning and implementationSecurity compliance review (PCI Compliance)Business workflow and process developmentAssist in staffing/hiringIT business risk reviewBusiness's often puts their IT infrastructure low on the priority list and adapt their infrastructure to their workflow rather than allowing technology to improve their workflow and business processes. I assist in business process overhaul with a solid IT infrastructure.

When I started at PC Service Center, I was brought into a team of 3 technicians working for a local computer repair shop. During my first year the company was going through some transitions and I ended up being the sole technician and IT for our business clients. I took on the tasks of multiple technicians and was still able to provide high quality customer service, best practices and reliability for our residential and business customers.I worked with many different business customers and used a wide variety of hardware and software during this time, ranging from Windows, Mac, & Linux setups.Maintain clients Windows Servers 2003-2008 (Backups, SBS, etc)Maintain client workstation XP, Windows 7, Ubunu, Mac OSIT Consulting & Planning for networking layouts and more. Repair home users computers (Viruses, Software / Hardware)Onsite home user visitsRemote Tech SupportStarted Companies Online MarketingI have managed to help improve clients computer turn around time in finishing the work at hand. Repairs that would normally take 3-4 days, I started turning around within a day or same day.I put an efficient ticketing system in place to manage repairs and services to keep tasks on track. This ultimately led to better turn around times, more efficiency and better customer service.